--- description: Learn more about Bitrix24 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.com.au/software/113540/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.capterra.com.au/software/113540/bitrix24?page=2) > Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. > > Verdict: Rated **4.2/5** by 984 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bitrix24? Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 984 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: EUR 61.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Attendee Management - Automated Routing - Campaign Management - Capacity Management - Channel Management - Click Tracking - Communication Management - Content Publishing Options - Customer Support - Dashboard - Data Storage Management - Document Capture - Donation Management - Donor Management - Employee Directory - Employee Scheduling - Expense Tracking - Feedback Management - For Insurance Industry - For Religious Organizations - For Salons and Spas - Forms Creation & Design - KPI Monitoring - Labor Forecasting - Marketing Automation - Mass Texting - Member Database - Membership Management - Multi-Campaign - Multi-Channel Data Collection - Multi-User Collaboration - Pre-built Templates - Prioritization - Private Network - Process Modeling & Designing - Process/Workflow Automation - Product Configurator - Project Planning/Scheduling - Project Tracking - Quotes/Estimates - Real-Time Chat - Real-time Consumer-facing Chat - Registration Management - Reporting/Project Tracking - Resource Scheduling - Sales Activity Management - Scheduling - Time Tracking - Visual Analytics - Workflow Configuration ... and 274 more features ## Integrations (88 total) - 3CX - Albato - Alegra - Apache OpenOffice - Asana - Asterisk - Authorize.Net Connector - Base - Box - CallGear - ChatArchitect - ChatHub - ClickSend - Docusign - Dropbox Business ... and 73 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.com.au/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.com.au/directory/30002/project-management/software) - [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software) - [AI Marketing Tools](https://www.capterra.com.au/directory/34136/ai-marketing-tools/software) - [Project Planning Software](https://www.capterra.com.au/directory/31598/project-planning/software) ## Alternatives 1. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5811 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [Asana](https://www.capterra.com.au/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Reviews ### "Keeping everything in the same place; tasks, tools and teams." — 4.0/5 > **Connor** | *28 October 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I liked Britrix24 due to its simplicity, flexibility and power. It gives a clear view of who's doing what and what needs to get done. It keeps tasks in order, deadlines on track and team members aligned. > > **Cons**: It is not desirable that changing pertinent information in the application can only be done by me as the administrator, this delayed most my work. > > Proven game changer tool for empowering team meetings to be more productive and professional. ----- ### "Try it - you'll like it\!" — 5.0/5 > **Teresa** | *27 August 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: Customisable, relatively easily with support from notes and bitrix chat support. > > **Cons**: Difficult to keep abreast of feature enhancements due to length of youtube videos and sometimes support notes are not easy to understand. > > Very good. Relatively easy to use and customise for our business. ----- ### "Digital business enterprise." — 4.0/5 > **Tichaona Redemptor** | *9 February 2024* | Printing | Recommendation rating: 9.0/10 > > **Pros**: Bitrix24 often allows users to customize project workflows and set granular permissions. This flexibility enables organizations to tailor the platform to their specific project management needs and control access to sensitive information. > > **Cons**: too many templets that has been used by other users of the platform > > Exciting and mostly informative with all features ----- ### "Great overall product and customer service" — 5.0/5 > **Christopher** | *13 February 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The customization of things, being able to make it what I needed for my company. > > **Cons**: Can be a little hard to learn and navigate at first, they offer partners to help with thing if you can afford it but I like to know how to do things. Once you learn it though it is super easy to use. > > Love this system, hands down the best thing I found when I started my company and I use it in my other companies as well. ----- ### "Terrible experience that only gets worse" — 2.0/5 > **Larissa** | *23 September 2025* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: Almost nothing, if i'm being honest. I can find most of the features in any of the best software companies in the market right now. > > **Cons**: I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been abandoned and all the staff have been replaced by a dumb AI. Support has been taking days, if not weeks, to respond. We're experiencing an error with card merging that's been open for over a month. Changes are made out of the blue, without warning, and we have to constantly find new ways to do things. It seems to create more problems than solutions. No CRM card can be deleted, and merging doesn't work, so we created a column just to isolate cards that need to be merged and/or deleted. Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise it sends automated messages with the old/incorrect information. We're constantly having problems connecting to WhatsApp, and we thought it was a Meta issue, but it's actually Bitrix. We're starting to evaluate new platforms to migrate our entire operation, and it's going to be a lot of work, but it looks like it'll be worth it. ----- Page: 1 / 41\ Next: [Next page](https://www.capterra.com.au/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data