--- description: Learn more about Dynamics 365 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.com.au/software/157279/dynamics-365 Page: 1 / 234\ Next: [Next page](https://www.capterra.com.au/software/157279/dynamics-365?page=2) > Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes. > > Verdict: Rated **4.4/5** by 5811 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dynamics 365? Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 5811 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounting - Accounts Payable - Accounts Receivable - Bank Reconciliation - Billing & Invoicing - Collaboration Tools - Commission Management - Consolidation/Roll-Up - Contact Database - Contact Management - Customer Engagement - Data Connectors - Data Visualization - Dispatch Management - Email Marketing - Employee Scheduling - Expense Tracking - Financial Analysis - Financial Reporting - For Call Centers - For Insurance Industry - For Real Estate - General Ledger - Income & Balance Sheet - Integrated Business Operations - Interaction Tracking - Invoice Management - Invoice Processing - KPI Monitoring - Knowledge Management - Labor Forecasting - Lead Generation - Mobile Access - Profit/Loss Statement - Project Management - Purchase Order Management - Reporting & Statistics - Reporting/Analytics - Requisition Management - Sales Pipeline Management - Scheduling - Search/Filter - Self Service Portal - Supplier Management - Support Ticket Management - Task Management - Time & Expense Tracking - Transaction Management - Work Order Management - Workflow Management ... and 38 more features ## Integrations (24 total) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.capterra.com.au/directory/30015/billing-and-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.capterra.com.au/directory/30015/billing-and-invoicing/software) - [Financial Reporting Software](https://www.capterra.com.au/directory/30050/financial-reporting/software) - [Fund Accounting Software](https://www.capterra.com.au/directory/30114/fund-accounting/software) - [Dashboard Software](https://www.capterra.com.au/directory/30839/dashboard/software) - [Lead Generation Software](https://www.capterra.com.au/directory/30963/lead-generation/software) ## Alternatives 1. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Asana](https://www.capterra.com.au/software/120550/asana-pm) — 4.5/5 (13547 reviews) 3. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "Powerfull All in one platform" — 4.0/5 > **Junaid** | *13 September 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity. > > **Cons**: The platform can be overwhelming to setup and configure due to its complexity. Licensing costs add up quickly, especially if you need multiple modules. performance can sometimes lags if not optimized correctly. > > Overall, Dynamics 365 is a powerful solution for business that need an all in one platform for managing operations and customer services. ----- ### "Dynamics 365" — 5.0/5 > **Jack** | *13 January 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Dynamics 365 offers strong capabilities for financial and operational management. It’s powerful and well suited for complex organizational environments. > > **Cons**: The integration with other Microsoft tools is seamless. Financial data is structured and supports detailed analysis. Automation features help streamline workflows. > > Implementation and configuration require time and expertise. It can feel heavy for teams that only need basic functionality. ----- ### "The Ever Improving Dynamics" — 5.0/5 > **Regan** | *22 October 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Dynamics 365 has improved so much over the past 6 years I have been using it for NFP clients. The integrations with other products is getting better and the natural integrations with Microsoft products is fantastic. The whole Power Platform is really good now and Microsoft are constanting making things better and easier to use and configure. I love the low/no code as I am not a programmer but I have studied and learnt enough to be good at configuring Dynamics for my clients. > > **Cons**: The licensing and the fact they stopped the not for profit grants for 5 free licenses. It is still reasonably priced, but for a NFP every cent counts. > > I have found through the years my experience to be very positive. If I have ever had any issues the Microsoft customer support have always been quick and mostly good. The improvements to the settings and configuration have been really good, and the whole cloud system is so much quicker than it used to be. ----- ### "Dynamics 365" — 5.0/5 > **Emma** | *13 November 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The platform includes built-in analytics, AI-driven insights, predictive features (e.g., lead scoring, demand forecasting), and workflow/automation via the Power Platform. > > **Cons**: Though modular, the costs can add up quickly as you add modules/users/customizations. Some reviews say it is expensive for smaller businesses. > > Organisations looking for ultra-simple, minimal configuration solutions without needing to invest in setup/training. ----- ### "Microsoft Dynamics 365" — 5.0/5 > **Denis** | *17 January 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Quiet simple to use once you get proper training. It maximizes our financial visibility and profitability dramatically. > > **Cons**: Not super easy to first handle but once you get good training with this software you're on for great results\! > > Extremely happy with how smart is this software. A great tool to have in your Finance department\! ----- Page: 1 / 234\ Next: [Next page](https://www.capterra.com.au/software/157279/dynamics-365?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/157279/dynamics-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data