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Pobuca Experience Cloud
What Is Pobuca Experience Cloud?
Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalization.
Pobuca Experience Cloud leverages AI to analyze what customers say in every touchpoint (calls, emails, chats, social, etc) & produces Customer Experience metrics & Voice of Customer insights. It automatically measures your CX & Loyalty by analyzing dark data that you already have untapped.
Who Uses Pobuca Experience Cloud?
Pobuca can help brands & retailers measure CX, design the right strategy based on KPIs and improve it in a loop that will keep them above the competition.
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Pobuca Experience Cloud
Reviews of Pobuca Experience Cloud
It’s a great tool, totally recommended!
Pros:
Pobuca allows us to understand better our customers and offer them better personalized campaigns
Cons:
Nothing in particular has bothered me so far
Overall a well structured CRM system, which help to make our job easier.
Pros:
Effectively Reward your Customers.t Identify market needs and help to better segment the market and better target your customers
Cons:
customer support behind the product as well as the need to get evolved and more modern, so as to satisfy needs of the market.