17 years helping Australian businesses
choose better software

What Is GymFlow?

Our platform is the only solution you need to create amazing customer experiences, smooth operations and delight within your business. Our custom-branded mobile app enables new and existing customers to browse, book and buy services as well as manage their experience like never before. Our sales and marketing tools allow you to execute modern, measurable and high-performance strategies for the best return on your time and investment, helping you understand where to best focus your effort.

Who Uses GymFlow?

Modern gyms, fitness studios and other health clubs looking to find a seamless way to make their business operations, sales, marketing and customer experience flow like never before.

GymFlow Software - Gymflow Management Dashboard
GymFlow Software - Gymflow Members App
GymFlow Software - Gymflow Booking Management
GymFlow Software - Gymflow Staff App
GymFlow Software - Mobile Access Control

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Reviews of GymFlow

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.6
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
93%
4
7%
Alex
Alex
Managing Director in Australia
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Made the change, never looking back.

5.0 2 years ago

Comments: We s should have made the switch earlier. We were concerned about the process of migrating access and billing to a new system, however it turned out to be pretty seamless. GymFlow is modern, reliable and well suited to running 24hour gyms.

Pros:

GymFlow is super intuitive and easy to use, and their team provide a high level of support. The integrations with Stripe and Kisi also mean that our payments and door access systems will remain on the leading edge. Super reliable. We have experienced no down time since implementing.

Cons:

We are excited for the release of the multi site platform, which we know is set to be released soon.

Nirav
Director in Australia
Sports, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Gymflow provides seamless functionality combined with awesome support

5.0 8 months ago

Comments: My overall experience has been positive and with no friction points.

Pros:

The customer support is fantastic and really like the roadmap feature. The app looks great and is seamless to use once explained to clients. Easy to take payments and manage members. Calendar is also organised well.

Cons:

Not as customisable at this stage however the function we would use the most is relatively new so im sure it will improve.

Gym Flow Response

8 months ago

Hey Nirav, Thanks so much for the positive review, we're glad you've found things suitable with us for your niche! It's been great working with you and cant wait to keep improving now that you have launched!

Andrew
Gym Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Gym Flow Review

4.0 8 months ago

Comments: It's been good. Dynamic and changing which we can get with. We're hoping to see further changes

Pros:

The ease of getting clientele onto the app. I also like the fact that they can book a session themselves also.

Cons:

You cannot check in the whole day or not. I would like to be able to select all individual's to check in for the day and not have to get everybody separately

Tianna
Gym Manager in UK
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Happy Customer

5.0 8 months ago

Comments: Overall I am very happy with Gym Flow, they helped out massively with the on boarding and moving our members from one CRM system to GymFlow. There customer service is great if you ever need to ask a question or have any problem the get back to you in a short space of this. The system is clear and understandable also.

Pros:

I like how easy Gym flow database is easy to understand with all the essential information needed. The app is great.

Cons:

Potentially they can add a few more feature like adding images onto the app. The good thing is that if you put these request in they will work on adding these feature as they are also adding new features every week.

Gym Flow Response

7 months ago

Thanks Tianna, glad its been a positive switch for you and cant wait to keep delivering and working with you to improve your business!

Zoe
Director in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Gymflow is more than SaaS, they’re a partner.

5.0 3 years ago

Comments: Incredible, I really feel like they are part of my team instead of just a service. Always quick to answer questions and problem solve right alongside me. They truly go above and beyond for their clients.

Pros:

Getting setup on Gymflow was a breeze. Not only do the team take several days to build your insurance, but they also transitioned previous clients into the system and as many onboarding calls as we wanted to get up and running, have questions answered, and just make sure we were doing things correctly and not wasting our own time. The software is still being developed constantly and it already has a multitude of features that it was lacking just 4 months ago. I knew that I was choosing a software that could grow just as my business did and would take my feedback directly into consideration. Most importantly, it has the integrations I need.

Cons:

There are other products that have more features because they’ve existed longer - but I have no doubt Gymflow will catch up to them. I compromised on having a few features knowing that they were either already in gymflow’s roadmap or that they could be considered for the future, because the customer service is just so much better than any other member management systems out there.

Gym Flow Response

3 years ago

Thank's so much Zoe! From all of us at Gymflow we appreciate it means a lot. You always give clear feedback and let us know what's important to you, it's a delight working with you.

Jordan
COO in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A CRM that provides a smooth and reliable user experience

5.0 4 years ago

Pros:

The biggest compliment you can give GymFlow is that everything has been made simple with the user feeling at complete ease navigating through the platform. Everything is clear, concise and reliable which compared to other CRM's I've experienced, is a breath of fresh air!

Cons:

There are some elements that are in development and due for release imminently. Once they're released and GymFlow is an all encompassing lead management AND membership management software it will become the market leader.

Gym Flow Response

4 years ago

Thanks for the amazing review Jordan. Its been a pleasure learning about your business and we are looking forward to blowing you away with our new features! Thanks for your support

Dan
Director in UK
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent Product

5.0 4 years ago

Comments: Excellent! [SENSITIVE CONTENT HIDDEN] has been hands on from the beginning & has gone above and beyond what was expected.
I have worked in the fitness industry for over 15 years & used countless systems but so far, I have had the best overall experience with GymFlow.
100% recommended.

Pros:

Simplicity! It's so easy to use which makes life so much easier. Staff can be trained to use the software within an hour.

Cons:

There are features that are missing (but this is due to the early stage of release). Everything that I think is needed is already in the pipeline.

Gym Flow Response

4 years ago

Thanks for the great feedback Dan, looking forward to working with you more to make Gym Sutton a massive success!

Jose
Ceo in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

We love gymflow

5.0 8 months ago

Comments: excellent. i don’t need to look for nothing else when i’m on this app helps me accomplish what i need when i need easy to use and integrate i see a big future for this Team. 💯

Pros:

all the features are very helpful when you run a gym i can’t go without needing anything else because all the tools work and are easy to use

Cons:

maybe we can work on a website design templates that would work for all the integrations the app provides.

Gym Flow Response

8 months ago

Thanks Jose! Great idea on some website templates that have our integration pre-built, this could save you some time for sure!

John
Director in New Zealand
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Gym Managment software

5.0 9 months ago

Comments: Fantastic product and great value for money.

Pros:

Super easy to use and does everything you need it to.

Cons:

Could track members visits better when they arrive and exit the gym.

Gym Flow Response

8 months ago

Hey John, Thank you so much for your review, means a-lot to our team! Working hard on those entry/exit tracking features to make life easier, watch this space!

Luka
Sales and Business Development in Australia
Sports, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Gameready Performance

5.0 9 months ago

Pros:

The financial graphs and roadmaps accessibility

Cons:

I think the members admin could have more features to fill in, example: Age groups,

Gym Flow Response

8 months ago

Hey Luka, Thanks so much for the positive review and for your continued support!

Fonda
Admin in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple, Elegant Experience

5.0 3 years ago

Comments: I trouble shot this product months before the opening of the gym. With each step [SENSITIVE CONTENT] was there to support my concerns and issues. This week is our soft open : I honestly don't know how I would have been able to handle it without his help and assistance. He jumped right in and found solutions for me and my clients. I like easy - it is confidence building.

Pros:

I appreciate the interface of the dashboard, once I got the rationale of what things are called, etc, the platform is becoming easier and easier.

Cons:

The only feedback is that the font is too small to easily glance and see where you are/what you are doing.

Gym Flow Response

3 years ago

Hi Fonda, Thank you so much for the kind words, we really appreciate the support and are so glad the level of support is something you're happy with. You have done a great job of your opening and we all know it's going to be a huge success! We love working with you too!

Robyn
owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Gymflow review

5.0 3 years ago

Comments: very positive. [SENSITIVE CONTENT] has been so helpful and open to suggestions. He has helped trouble shoot even my door access.

Pros:

I have enjoyed the ease of use and customer support.

Cons:

all employees (including instructors) have access to administration items. (declined payments, total revenue, reports)

Gym Flow Response

3 years ago

Hi Robyn, Thanks so much for reviewing us, glad you have had a positive experience, we have really enjoyed working you. Great feedback and we look forward to adding the additional permissions for you later this year.

Jillian
Operations Manager in UK
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great gym management software

5.0 4 years ago

Comments: GymFlow's customer service has been outstanding. They have a very personal approach and have taken a great deal of time to understand our brand and our operations, so they can better understand our needs. I've really felt this to have been a collaborative approach and feel incredibly supported by their service.

Pros:

I've been in the leisure industry for over 7 years, and a consistent struggle I've had across multiple operators is out-dated, clunky and difficult to use gym management software. GymFlow is the complete opposite! It is super simple to use, the reporting is really easy to generate and understand, and it's freed up a lot of time to spend elsewhere in the business.

Cons:

We've only been using the software for a short period of time, so I'm yet to determine much I don't like about the software. So far any actions in the software that haven't worked as expected have been worked on almost immediately, and we've received further training, or feedback taken on board and implemented.

Gym Flow Response

4 years ago

Thanks for the lovely review, glad you are enjoying the platform and looking forward to continuing to work closely with you on your new business!

Kate
Kate
Advertising Accounts Manager in UK
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use!

5.0 4 years ago

Pros:

Easy to use, very intuitive software! Love the reporting feature

Cons:

Nothing I don't like about it - great integrated platform