Flex4 OPS

A 1st Class system for anyone serious about e-commerce

Comments: I think we are working with you on the most important improvements and are very excited about rolling them out in the not too distant future.

Pros:

Flex4 OPS is a very powerful tool and we are constantly finding new ways to improve the presentation of our offering. And I only wish I had more time to explore all its possibilities.

Cons:

Not being able to create our own or adapt existing content blocks can be a bit frustrating at times. It is also very frustrating not being able to add more BCC fields to some emails so that admin staff can quickly route external jobs more effectively. Because we send out such a range of items we need quite a more effective way to handle deliveries that is available at the moment. So we have to rely on manual intervention which can be quite frustrating sometimes.

Online Ordering System for Charity Work

Comments: Great gang with fountains of knowledge.

Pros:

Simple and attractive to the user. Makes life easier across the company.

Cons:

Flexibility as a super user and having to depend on the support for minor issues.

Good but could be better

Comments: Good - Support is very helpful

Pros:

The software / team is able to adapt to any needs

Cons:

Not easy to amend thing - a bit complicated with attributes :(

Good software

Pros:

Easy to use and helpful service, didn't work out exactly as we'd wanted due to having a different product but overall a good service if you are able to make your products work

Cons:

Not amendable, we are trying to have cartons with different sizes to add but this wasn't possible how we'd idealised.

Printing

Comments: They are a pleasure to deal with, but the work to get the website in the correct place for the user, took far too long and did cause a lot of work. However, this was sorted in the end.

Pros:

Now it is working it is very easy for my customers to use.

Cons:

It took a very long time to have everything lined up so that the order files were coming through correctly with the payments.

Great All round

Comments: Great product, great service. Helpful and professional.

Pros:

Having used 2 different systems before this I found this easier to implement than the others, customer service is responsive and helpful. Implementation was fast and easy to do. The software isn't overly complicated but advanced enough to get everything done we needed to. Acheiving much better results than previously.

Cons:

Order management could be easier to use, other than that pleased with products.

Great website company

Comments: It is taking a long time to get any development work done at the moment

Pros:

Easy to use and update - visibility - everything is easy to read and see

Cons:

pricing is a bit clunky - i'm finding it difficult to work out the prices, then convert to put on spreadsheet in totals, i work in unit prices

good software

Pros:

very useful for easy repetitive products difficult if you have a variety of products utilising different pay scales.

Cons:

lack of flexibility, tried to introduce variable pricing for our products but not much help to solve it.

Great value for money

Pros:

Great value for money, an extremely flexible system with powerful functionality.

Cons:

There isnt too much to dislike about Flex4

emails

Pros:

ease of use , and customer service is good

Cons:

often has stopped working and takes a while to get going again

A great entry level solution

Comments: Good integrations, and willing to develop additional integrations for sensible costs

Pros:

A lot of options to configure - like anything, out the box it is not useful until you spend a lot of time working on it

Cons:

Clunky in places - some processes aren't that logical but support is good.

An easy way to create an online print store.

Comments: Flex 4 provided a quick and professional route to creating an online storefront for a relatively low outlay.

Pros:

Ease of use and professional look to the store

Cons:

Requires a lot of price matrix creation for our industry.

Printplus

Pros:

It was easy to set up and it also seemed to be at a good level cost wise

Cons:

Nothing at all comes to mind - if there is we will let you know

Easy to use

Pros:

Easy to update and navigate around, well placed to update etc

Cons:

Sometimes it can be slightly laggy in the back end when updating things and sometimes i have to update twice to get the change to the website i want.