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About BrowserStack

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing.

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Pros:

Wide Range of Devices available for every category like Android, IOS & Windows Platform. Has a number of integrations.

Cons:

I don't like that it can get quite a bit costly very quickly. Also if you want to be able to test faster, it's going to get expensive fast.

BrowserStack ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.2

Likelihood to recommend

8.7/ 10

BrowserStack has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">418</span> user reviews on Capterra.

Filter reviews (261)

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Justin
Justin
CTO in US
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Large matrix of OS and browsers to do testing and regression testing on

5.0 4 weeks ago New

Pros:

Large matrix of operating systems and browsers (all different versions, too) that can be used manually or automated for testing and regression testing.

Cons:

Slightly complicated UI to setup your tests. Once your tests are setup, they are run automatically - and that works great.

Janani
Janani
Lead Software Development in Test in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Product Design and Testing Platform!

5.0 4 months ago

Comments: My overall experience with BrowserStack is great, I still remember when I first integrated with Browser stack, and saw the standalone remote test run 5 years back! It was so cool!

Pros:

Its a great tool for web and mobile based applications, where I need to test various devices. Comes in handy with all the configurations, well documented about the usage. For a beginner to expert, its a very good tool!

Cons:

Sometimes I noticed minor bugs, like the same build from CI runs twice. So they can be better tested before releases.

Krishna
Senior Quality Analyst in India
Information Technology & Services, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Good to have as a Test management and Testing Platform.

5.0 last month New

Comments: I tried to explore it more and more but due to limit, my access was limited at times.

Pros:

Ease of Access to multiple devices at the same time.

Cons:

It only offers free min for a very little limited time.

Mohab
CTO in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

BrowserStack, your guaranteed path to ROI

5.0 3 months ago

Comments: Using BrowserStack has been a game changer for the many teams that I've led in different organizations who chose to subscribe, it provides guaranteed ROI and great bang for the buck, in addition to all the amazing technical features that allowed all my teams to use it effectively and efficiently. And of course to me personally as an open-source contributor, being able to test my open source project against any device or OS I can think of has been a great help to identifying and fixing issues as fast as possible. Especially after integrating BrowserStack in my GitHub Actions pipelines.

Pros:

The variety of devices, ease of use, API integration, and the openness of the support team to share any needed information.

Cons:

Honestly, there's nothing I don't like about BrowserStack.

Sian
Senior QA Engineer in UK
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for quick access to multiple platforms for the team

5.0 4 months ago

Comments: It's great to be able to quickly get up an running with testing our code on whichever platform we need.

Pros:

It's very easy to invite team members to the account to allow us to keep the flow of development and testing going in various browsers in both macOS and Windows.

Cons:

We have 5 licenses, however 1 is always reserved for the account holder and 1 is always reserved for the admin. These 2 people rarely use this, so we really only have 3 usable licenses to share.

Matt
Matt
Sr QA Analyst in US
Verified LinkedIn User
Hospitality, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A must-have for mobile testing

5.0 6 months ago

Comments: It's an essential tool that I enjoy using because it's well designed, fast and easy to use.

Pros:

I love the speed of opening a test platform, switching to others, and how easy it is to use it and interact with text fields. I have noticed stability improvements over the years that I love.

Cons:

It can't perfectly replicate the experience of having a mobile device in my hands, so that's the main shortcoming.

Yanina
Yanina
QA engineer in Georgia
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Affordable app with a wide range of tools.

5.0 4 months ago

Comments: Browserstack is easy to use, comfortable to start and has the functionality I need in my work.

Pros:

Browserstack is affordable for a single user – that's the main reason I chose it. As the only user in the team, I was looking for a tool that allows me to keep my documentation organised and offers an affordable plan.

Cons:

I'm a new user – haven't found any cons yet.

VINCE
Software Quality Engineer in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

BrowserStack - The Future of Cloud Testing

5.0 4 months ago

Comments: Overall, I really like it compared to some of its competitors.

Pros:

I find the BrowserStack UI to be quite intuitive and pleasing to th eeye.

Cons:

The documentation can be a bit difficult to navigate at times.

Vaja
Frontend engineer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

My experience using Browserstack

5.0 last month New

Comments: Overall i had pretty productive and good experience which i can refer to my colleagues

Pros:

What i like most about browserstack is it can make life of developer ans QA really easy when it comes down to testing web application

Cons:

We are sometimes not able to replicate fast user action on devices provided by browser stack

Pratik
Manager - Web Operations in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Enhancing Client Satisfaction with Comprehensive Testing

5.0 5 months ago

Comments: My overall experience with BrowserStack has been highly positive, especially as a developer focused on ensuring seamless real-time device testing. BrowserStack has been instrumental in helping us identify and resolve potential cross-device issues before they reach our clients. The platform provides access to a wide range of real devices and browsers, allowing us to thoroughly test our applications and websites across different environments. This has significantly reduced the likelihood of our clients encountering any compatibility issues, enhancing the quality and reliability of the products we deliver.

Pros:

BrowserStack offers a robust and reliable platform for cross-browser testing. What I like most is the ability to test on real devices and browsers, ensuring compatibility across multiple environments. The ease of integration with various development tools and the speed at which tests can be executed are also significant advantages. Additionally, the platform's intuitive interface and extensive documentation make it user-friendly and accessible for teams of all sizes.

Cons:

While BrowserStack is a powerful tool, the pricing can be a bit steep for smaller teams or startups, especially considering the limitations on concurrent sessions in some plans.

Rohit
Rohit
SDET Manager in India
Verified LinkedIn User
Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

BrowserStack is a game changer with it's entire gamut of testing products

5.0 4 months ago

Comments: I've been using BrowserStack for more than 5 years now and it's been a game-changer for my team! The interface is incredibly intuitive, making it easy to get started and navigate. The features are robust and flexible, allowing me to customize and tailor it to my specific needs. I've seen a huge array of products that they have introduced which are innovative and solve most of our testing problems all with a single license! I highly recommend BrowserStack to anyone looking to solve a bunch of end-to-end testing problems on cross-browser & devices. It's a valuable addition to my toolkit and I look forward to exploring its full potential!

Pros:

The ease of use while integrating with our frameworks and how easily scalable it is.

Cons:

Support can be better in case of time-critical situations.

Anis
Anis
QA Lead, Ownership Workflow Coordinator in Bosnia
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A must-have tool for QA teams

5.0 5 months ago

Comments: Extremely satisfied with the tool, it helps us ensure that our QA process is seamless.

Pros:

It's extremely easy to use, has variety of features, and most importantly almost all existing devices.

Cons:

It would be an awesome adition if we could also get several instances of Linux OS.

Kartik
SDET in India
Leisure, Travel & Tourism, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Browserstack real devce testing results

5.0 7 months ago

Comments: Overall, my experience with BrowserStack has been very positive. Access to a variety of real devices has greatly improved my testing workflow, ensuring my applications work smoothly across different platforms. The setup was straightforward, and the support team has been responsive to my questions

Pros:

What I liked most about BrowserStack is the ability to test on actual devices. The wide range of devices and browsers they offer ensures that I can catch issues that might only appear on specific setups. The interface is user-friendly, making it easy to navigate and run tests. Additionally, the performance is reliable, with minimal lag even when testing on high-demand devices.

Cons:

The least favorable aspect of BrowserStack for me is the cost. It can get quite expensive, especially for small teams or individual developers. Also, sometimes the devices take a bit longer to become available during peak times, which can slow down the testing process.

Lisa
Web Developer in Finland
Retail, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent tool for manual browser testing

5.0 3 months ago

Comments: Positive; it helps my team to avoid mistakes and generally verify the high quality of our websites across devices.

Pros:

Working as a developer at a large retailer, I use Browserstack almost daily to test our website changes (internal and external) across a wide range of devices. Browserstack is particularly useful compared to competitors because it has the widest range of actual devices (physical, not emulators), including many older devices.

Cons:

Dev tools occasionally act strangely on iOS devices, cutting off elements in the Elements panel for example.

Priyanka
Software Tester in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Must know tool for testing

5.0 7 months ago

Comments: Overall its a very helpful device for doing sanity QA or to check version specific issues as multiple versions can be checked at one place. Also it reduce dependability on actual device it its not available then also we can continue with our task and submit it as per timeline one tool can be used for multiple things that's the best as mentioned above

Pros:

easy to understand, easy to use , many helpful features are present which make tester's life easy

Cons:

- It goes into non-responsive mode while using change location feature - Most recent versions for devices are not present for IOS as well as android

Meghan
Director of Web Development in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Director of Web Development

5.0 4 months ago

Comments: Overall I love the product and couldn't do what I do without it.

Pros:

BrowserStack is the go-to troubleshooting resource for web developers who work with users directly. I love the versatility, the ability to see every device, every browser, and all the options.

Cons:

Sometimes the user experience, switching between devices and browsers is a bit of a pain, but that's about it.

Niraj
Senior QA Engineer in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A Comprehensive Cross-Browser and Mobile Testing Platform

5.0 5 months ago

Comments: Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and mobile testing.

Pros:

Extensive Browser and Device Coverage Real Devices Live Testing Integrations

Tyler
QA Specialist in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool for any QA job

5.0 6 months ago

Comments: Overall, BrowserStack has been a great tool for QA at my current job and I have used it consistently over the last 5+ years. I can't imagine going back to not using it, now that it has become such an integral part of my day-to-day work.

Pros:

I like how it is all web-based and quickly connects to additional devices/browsers in order to test applications and web pages. It's very nice being able to officially support devices and browsers that you normally wouldn't have easy access to obtain or test against.

Cons:

Some of the paid products have steep pricing models. There are also times where devices will just get stuck on a loading screen and don't officially boot-up which can get a little annoying when you are just wanting to quickly test something.

Giulio
Founder, CTO and Dev Team Leader in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A must-have tool for web-based companies / jobs.

5.0 4 months ago

Comments: The overall experience with BrowserStack is great. It's a really helpful tool to investigate when users submit bug reports that we couldn't detect on our testing / development environment. We're also starting to add Percy to our pipeline in order to test for visual regressions.

Pros:

Huge selection of devices and browser/operating system combination makes it essential to properly investigate on bugs that you couldn't test or find out on your development environment.

Cons:

Sometimes the initial connection to the devices navigation is a bit slow or needs a refresh but given the nature of the service it's acceptable.

Anton
Tester in Poland
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Testing on multiple mobiles made easy

5.0 4 months ago

Comments: This tool is essential for a frontend developer and tester. You can have a peace of mind that your pages display correctly on every popular device out there.

Pros:

Cross browser testing and debugging is quick, with easy to use interface. They provide real mobile and desktop browser combinations, including the newest iPhone and Android smartphones. Whatever device/browser your customers are using, they've got it. And eve though the device reaction time is not instant, you are viewing real device which is always better than even the best emulator.

Cons:

Local Testing using BrowserStack's provided binary sometimes didn't connect.

Naina
QA Manager in India
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Why BrowserStack Became My Go-To Testing Tool

5.0 5 months ago

Comments: Pretty smooth experience , would like to explore more products as well

Pros:

Increasing our device coverage as there are a lot of devices available which are mostly used by our customers , so we don't have to buy physical devices for our team anymore

Cons:

The document link should be there. Example - Integration section should have steps how to proceed with the connection.

Mayur
Software Test Engineer in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of use - BrowserStack

5.0 7 months ago

Comments: It's good but sometimes some of the devices are not available but very helpful.

Pros:

Usability is very good and user-friendly.

Cons:

Sometimes devices lag and become very slow.

Kalyan Sundar
Kalyan Sundar
Consultant in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

One stop destination to make your life easier as a tester

5.0 3 months ago

Comments: I have used, BrowserStack live, automate, app live & app automate. this vast features at one place is truly amazing. and then comes Percy which is just a cherry on top for a tester and as well as developers.

Pros:

Mostly the features & the support BrowserStack provide is very impressive & seamless. Support for new devices & new OS versions makes my life as a tester easier.

Cons:

Nothing as such, but faced a big lag while executing automation scripts. else all looks good.

Rakesh Kumar
Principal Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Robust cross-browser testing software

5.0 4 months ago

Comments: My experience with BrowserStack has been quite positive overall. It stands out for its robust cross-browser testing capabilities and the convenience of accessing real devices remotely. The platform’s interface is generally user-friendly, and it supports a wide range of browsers and operating systems, which is great for ensuring compatibility across different environments.

Pros:

BrowserStack is a really handy tool for testing websites and apps across different devices and browsers. What I like most about it is its ability to provide real-time testing on actual devices rather than emulators. This can give you a much more accurate picture of how your site or app will perform in the wild. Plus, the ease of access to a wide range of devices and configurations can really streamline the development process and help catch issues early. Have you used BrowserStack yourself, or are you considering it for a project

Cons:

One area where BrowserStack might have room for improvement is in the performance of its live testing feature. Sometimes, users report that the interaction can feel a bit laggy or slow, especially when dealing with high-traffic sites or complex application

Mandeep
Lead Quality Analyst in India
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive testing solution for diverse requirements

5.0 5 months ago

Comments: My entire organization and I have found this software to be quite beneficial.

Pros:

I have been utilizing Browserstack for the past four years and have been consistently impressed with the comprehensive suite of modules it offers. The Live module, in particular, has proven to be an invaluable asset, enabling me to effectively address my clients' needs. Furthermore, the robust security measures implemented by Browserstack instill confidence in my clients, ensuring the utmost privacy and protection of sensitive data.

Cons:

I have not yet identified any vulnerabilities yet.