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About BrowserStack

BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing.

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Pros:

Wide Range of Devices available for every category like Android, IOS & Windows Platform. Has a number of integrations.

Cons:

I don't like that it can get quite a bit costly very quickly. Also if you want to be able to test faster, it's going to get expensive fast.

BrowserStack ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.2

Likelihood to recommend

8.7/10

BrowserStack has an overall rating of 4.6 out 5 stars based on 416 user reviews on Capterra.

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Filter reviews (416)

Janani
Janani
Lead Software Development in Test in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Product Design and Testing Platform!

5.0 3 months ago

Comments: My overall experience with BrowserStack is great, I still remember when I first integrated with Browser stack, and saw the standalone remote test run 5 years back! It was so cool!

Pros:

Its a great tool for web and mobile based applications, where I need to test various devices. Comes in handy with all the configurations, well documented about the usage. For a beginner to expert, its a very good tool!

Cons:

Sometimes I noticed minor bugs, like the same build from CI runs twice. So they can be better tested before releases.

Dinesh
Lead SDET in India
Food & Beverages, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Browser Stack - The all-in-one testing solution

5.0 4 months ago

Comments: It is good so far. Will be exploring Live, Automate, Test Management and other side of it.

Pros:

App Live and App Automate. Will be exploring Live and Automate for WEB.

Cons:

No such con to mention as such. I would like the team to work on APP Performance Testing which can share App metrics(Device metrics like memory, cpu, battery etc) along with ui rendering time and api response times.

Alfonso
IT Automation Engineer in US
Education Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

QA Automator Review

5.0 2 months ago

Comments: Great experience so far, makes things so much easier.

Pros:

Easy access to multiple configurations of devices, OS, and browsers. No need to setup on the client side.

Cons:

Dashboard to review automated tests could use improvement. I just dont like the way it looks.

Lua
QA in New Zealand
E-Learning, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Overall feedback

3.0 3 months ago

Comments: Overall, my experience has been good. Sometimes there are some annoying bugs, but I'm glad you guys are introducing new features. The custom data range filtering will be a game changer for my team.

Pros:

Some features are nice, such as being able to add subfolders, importing test cases from CSV files, and filtering by custom date range (FINALLY), dragging and dropping test cases (this is extremely helpful; we would like to see the same functionality applied in test cases inside of a test run.

Cons:

REPORTS. 1. It would be nice if we could filter reports by tags 2. It would be nice to create a report from all the projects instead of only individual ones Test runs: 1. It would be nice if we could also drag and drop the test cases inside a test run 2. It would also be a game changer if we could filter test runs by tags. My team and I would love to use tags a bit more, but at the moment, we feel its usage is pretty limited.

Rakesh Kumar
Principal Engineer in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Robust cross-browser testing software

5.0 4 months ago

Comments: My experience with BrowserStack has been quite positive overall. It stands out for its robust cross-browser testing capabilities and the convenience of accessing real devices remotely. The platform’s interface is generally user-friendly, and it supports a wide range of browsers and operating systems, which is great for ensuring compatibility across different environments.

Pros:

BrowserStack is a really handy tool for testing websites and apps across different devices and browsers. What I like most about it is its ability to provide real-time testing on actual devices rather than emulators. This can give you a much more accurate picture of how your site or app will perform in the wild. Plus, the ease of access to a wide range of devices and configurations can really streamline the development process and help catch issues early. Have you used BrowserStack yourself, or are you considering it for a project

Cons:

One area where BrowserStack might have room for improvement is in the performance of its live testing feature. Sometimes, users report that the interaction can feel a bit laggy or slow, especially when dealing with high-traffic sites or complex application

Mohab
CTO in Egypt
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

BrowserStack, your guaranteed path to ROI

5.0 3 months ago

Comments: Using BrowserStack has been a game changer for the many teams that I've led in different organizations who chose to subscribe, it provides guaranteed ROI and great bang for the buck, in addition to all the amazing technical features that allowed all my teams to use it effectively and efficiently. And of course to me personally as an open-source contributor, being able to test my open source project against any device or OS I can think of has been a great help to identifying and fixing issues as fast as possible. Especially after integrating BrowserStack in my GitHub Actions pipelines.

Pros:

The variety of devices, ease of use, API integration, and the openness of the support team to share any needed information.

Cons:

Honestly, there's nothing I don't like about BrowserStack.

Sian
Senior QA Engineer in UK
Financial Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great for quick access to multiple platforms for the team

5.0 3 months ago

Comments: It's great to be able to quickly get up an running with testing our code on whichever platform we need.

Pros:

It's very easy to invite team members to the account to allow us to keep the flow of development and testing going in various browsers in both macOS and Windows.

Cons:

We have 5 licenses, however 1 is always reserved for the account holder and 1 is always reserved for the admin. These 2 people rarely use this, so we really only have 3 usable licenses to share.

Debasis
Principal Quality Assurance Analyst in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best UI testing tool

5.0 4 months ago

Comments: My overall experience is good, and I recommend industry to use this product.

Pros:

It is a perfect application for web application testing. It has so many options. It is a one place solution.

Cons:

Mobile application testing is little challenging as sometimes it is working perfectly on BrowserStack but not on real device. Also 2nd con what I observed is the pricing which is bit higher side.

Jason
Project Manager of Automation in US
Insurance, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Former Client

4.0 4 months ago

Comments: Service was good. Responsiveness was good, but our time to keep the system running was very high.

Pros:

It is a very mature system with a lot of powerful features.

Cons:

Due to the age of the architecture, there are performance issues. And the approach requiring multiple IP addresses which needed to be white listed, and constantly changed were a major nuisance.

Yanina
Yanina
QA engineer in Georgia
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Affordable app with a wide range of tools.

5.0 3 months ago

Comments: Browserstack is easy to use, comfortable to start and has the functionality I need in my work.

Pros:

Browserstack is affordable for a single user – that's the main reason I chose it. As the only user in the team, I was looking for a tool that allows me to keep my documentation organised and offers an affordable plan.

Cons:

I'm a new user – haven't found any cons yet.

Pratik
Manager - Web Operations in India
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Enhancing Client Satisfaction with Comprehensive Testing

5.0 4 months ago

Comments: My overall experience with BrowserStack has been highly positive, especially as a developer focused on ensuring seamless real-time device testing. BrowserStack has been instrumental in helping us identify and resolve potential cross-device issues before they reach our clients. The platform provides access to a wide range of real devices and browsers, allowing us to thoroughly test our applications and websites across different environments. This has significantly reduced the likelihood of our clients encountering any compatibility issues, enhancing the quality and reliability of the products we deliver.

Pros:

BrowserStack offers a robust and reliable platform for cross-browser testing. What I like most is the ability to test on real devices and browsers, ensuring compatibility across multiple environments. The ease of integration with various development tools and the speed at which tests can be executed are also significant advantages. Additionally, the platform's intuitive interface and extensive documentation make it user-friendly and accessible for teams of all sizes.

Cons:

While BrowserStack is a powerful tool, the pricing can be a bit steep for smaller teams or startups, especially considering the limitations on concurrent sessions in some plans.

Verified Reviewer
Verified LinkedIn User
Industrial Automation, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Comprehensive and Efficient Cross-Platform Testing Solution

5.0 3 months ago

Comments: My overall experience with BrowserStack has been great. It makes testing across different browsers and devices easier, way better than spending time and resources on emulators. It runs fast, and the debugging tools are really helpful. I can say it's a reliable tool to make sure your app or website will work smoothly wherever you use it.

Pros:

The possibility to automatize tests in mobile apps both in Android and iOS.

Cons:

At the beginning, the variety of the menu confused me. So it delayed the process from the start.

PRANAY
QA ENGINEER in India
Education Management, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Best platform for mobile and web application testing.

5.0 4 months ago

Comments: Overall browserstack is better than other cloud hosted competitors. Jenkins configurations are most convenient. TOSCA like codeless automation tools can be possible along with test management tools like qtest,Jira , bamboo etc.

Pros:

Best cloud hosted devices for cross platform and cross browser testing of application. Lots of devices options for mobile application testing as well. Visual testing automation is also possible. It supports almost all kind of frameworks for the selenium, appium, playwright.

Cons:

ios devices lags a lot can't work properly for manual testing. Documentations needs improvement.

Praveen
Lead QA in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

BrowserStack: Essential for Cross-Browser Testing, But Room for Improvement

5.0 5 months ago

Comments: BrowserStack offers extensive coverage of real devices and browsers, making it a critical tool for developers aiming to ensure compatibility across a wide range of environments.
The platform is user-friendly and integrates seamlessly with popular test automation frameworks like Selenium, Appium
BrowserStack supports both manual and automated testing. It also allows testing of locally hosted websites.
Overall, BrowserStack is highly regarded for its robust features and ease of use, making it an excellent choice for ensuring comprehensive cross-browser compatibility.

Pros:

The platform is user-friendly and integrates seamlessly with popular test automation frameworks like Selenium, Appium

Cons:

Some times the responsiveness of virtual devices can be slow, particularly when there are network bandwidth limitations​.

nicolas
Developer in France
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good product

5.0 6 months ago

Comments: Overall experience is good for regression testing and to resolve bug on specific devices

Pros:

Lots of product & variety of models, easy to use.

Cons:

Proxy and debug tools are unstable, need to restart quite often.

Nickol
Sr. QA Engineer in Costa Rica
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

The best available tool for testing

4.0 6 months ago

Comments: Its been such a huge help on my daily testing, be it for web or apps

Pros:

- Several different devices available - For the same device, different OS versions available - Easy to switch between browsers/devices - Live app testing - Crossbrowser testing - Devices comparison side by side - Location settings - Integration with different tools suck as Jira, Azure, etc which helps reporting - Automation features

Cons:

- Session timeout - Gets slow if apps are too heavy - Would like a more detailed/code oriented dev tools

Priyanka
Software Tester in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Must know tool for testing

5.0 6 months ago

Comments: Overall its a very helpful device for doing sanity QA or to check version specific issues as multiple versions can be checked at one place. Also it reduce dependability on actual device it its not available then also we can continue with our task and submit it as per timeline one tool can be used for multiple things that's the best as mentioned above

Pros:

easy to understand, easy to use , many helpful features are present which make tester's life easy

Cons:

- It goes into non-responsive mode while using change location feature - Most recent versions for devices are not present for IOS as well as android

Meghan
Director of Web Development in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Director of Web Development

5.0 4 months ago

Comments: Overall I love the product and couldn't do what I do without it.

Pros:

BrowserStack is the go-to troubleshooting resource for web developers who work with users directly. I love the versatility, the ability to see every device, every browser, and all the options.

Cons:

Sometimes the user experience, switching between devices and browsers is a bit of a pain, but that's about it.

Niraj
Senior QA Engineer in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

A Comprehensive Cross-Browser and Mobile Testing Platform

5.0 4 months ago

Comments: Overall, BrowserStack is widely regarded as a robust and efficient platform for cross-browser and mobile testing.

Pros:

Extensive Browser and Device Coverage Real Devices Live Testing Integrations

Tyler
QA Specialist in US
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great tool for any QA job

5.0 5 months ago

Comments: Overall, BrowserStack has been a great tool for QA at my current job and I have used it consistently over the last 5+ years. I can't imagine going back to not using it, now that it has become such an integral part of my day-to-day work.

Pros:

I like how it is all web-based and quickly connects to additional devices/browsers in order to test applications and web pages. It's very nice being able to officially support devices and browsers that you normally wouldn't have easy access to obtain or test against.

Cons:

Some of the paid products have steep pricing models. There are also times where devices will just get stuck on a loading screen and don't officially boot-up which can get a little annoying when you are just wanting to quickly test something.

Giulio
Founder, CTO and Dev Team Leader in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A must-have tool for web-based companies / jobs.

5.0 4 months ago

Comments: The overall experience with BrowserStack is great. It's a really helpful tool to investigate when users submit bug reports that we couldn't detect on our testing / development environment. We're also starting to add Percy to our pipeline in order to test for visual regressions.

Pros:

Huge selection of devices and browser/operating system combination makes it essential to properly investigate on bugs that you couldn't test or find out on your development environment.

Cons:

Sometimes the initial connection to the devices navigation is a bit slow or needs a refresh but given the nature of the service it's acceptable.

purvi
Software Quality Assurance in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Very ease n can be used for multiple purposes

5.0 6 months ago

Comments: Im very happy as it has all in one platform and saves time too.

Pros:

What I like the most is it gives us real-time and multiple device options also live testing on an ios emulator, and can easily check by changing the location and rotating the devices, Accessibility testing, Also automation testing so helpful

Cons:

Location is very less also on Mac OS animation doesn't work properly n very slow.

Nischal
Automation test lead in India
Retail, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

User Experience

4.0 4 months ago

Comments: The experience with BS is not bad. But needs some improvements.
1. The device tier concept should be removed or the latest versions should have more devices.
2. There should be a UI to view/download the builds from BS
3. The execution view should be more clean and rich. It is simple, All options are on the right and a video gets played on the left showing all locator's views on the left.

Pros:

Execution on a real device. The pass % will be close to what experience the user will get.

Cons:

Device tier concept while execution makes it a parallel session running a variable number of devices.

Mayur
Software Test Engineer in India
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of use - BrowserStack

5.0 6 months ago

Comments: It's good but sometimes some of the devices are not available but very helpful.

Pros:

Usability is very good and user-friendly.

Cons:

Sometimes devices lag and become very slow.

Reena
Software Engineer in UK
Telecommunications, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful Tool for Accessibility Testing

5.0 3 months ago

Comments: It has extensively helped in accessibility testing where in it helps to setup the automated tests and using the reports the related accesibility issues could be addressed depending on the priority of bugs listed as serious, critical and minor.

Pros:

Responsive testing for UI interfaces and accessibility testing.

Cons:

Delay in loading the different devices/browsers while live testing on real devices.