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About RouteOne

RouteOne simplifies auto purchases by connecting dealers to lenders and providers to streamline financing.

Learn more about RouteOne

Pros:

The ease of use for repoprts red flag and privacy.

Cons:

Not all lenders support RouteOne integration, so we still had to use other avenues to submit various applications.

RouteOne ratings

Average score

Ease of Use
4.7
Customer Service
4.8
Features
4.8
Value for Money
4.8

Likelihood to recommend

9.3/ 10

RouteOne has an overall rating of <span class="">4.8</span> out 5 stars based on <span class="">22</span> user reviews on Capterra.

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Filter reviews (22)

John
John
General Sales Manager in US
Verified LinkedIn User
Automotive, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

RouteOne is a must have!

5.0 5 years ago

Comments: Completely satisfied

Pros:

I love how I RouteOne shows your PTI and DTI while submitting.. The competition does not do this.

Cons:

Nothing really!? The funding management section is sleek and easy to see with visual icons (like a money bag) you can't miss!

joey
Draler in US
Automotive, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Does the job but not the best

4.0 2 years ago

Pros:

It syncs with our DMS and transfers credit apps easier than other options on the market. This maybe a design of our DMS software… king maker

Cons:

The site is choppy. It doesn’t flow as well as other options. It also loads pretty slow. It doesn’t transfer approvals back to the DMS well

Brandon
Consultant in US
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great list of lenders

3.0 6 years ago

Pros:

Very expansive lists of lenders, credit unions and banks.

Cons:

Functionality isn't there, ease of use.

Brett
Sales/Finance Manager in US
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A Must Have For Every Automotive Dealership Offering Financing

5.0 3 years ago

Comments: I cannot say enough positive things about RouteOne as we wouldn’t have the speed or user friendly accessibility we have today to get buyers approved as quickly and easily as we are able to each day here.

Pros:

RouteOne truly has become a crucial program that we use daily here at Diprizio GMC in not only approving all of our customers for new vehicles, but also for future bank correspondences, document processing, and sales CRM database purposes as the software has helped us exponentially since we started using it about 5 years ago.

Cons:

There are no cons to using RouteOne as the software easily provides us with everything we need each day in providing the best possible financing options for every applicant that enters our dealership.

Michael
Michael
OEM Sales and Account Executive in US
Verified LinkedIn User
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Integrations

5.0 5 years ago

Pros:

I've used RouteOne in the past to send over credit applications, run credit, as well as e-contract with various banks. What I'm impressed by is that when using it for the first time, I didn't need any training or technical support which speaks to the UX/UI of the system.

Cons:

Nothing to report. I know that they are constantly innovating their technology so I look forward to new features.

Logan
Sales Manager in US
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Program

5.0 3 years ago

Comments: There are many benefits to using RouteOne such as the ease of usage.

Pros:

I enjoy the ease of use of RouteOne over other software such as DealerTrak

Cons:

I have zero issues with RouteOne. I do wish other finance sources would offer econtracting such as local credit unions.

Barrie
General Manager in Canada
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

RouteOne makes automotive credit application submissions a breeze!

5.0 5 years ago

Comments: RouteOne makes our job easier everyday. We can submit applications, revise applications, and print paperwork all within the same platform. It updates regularly to let us know if documents or missing, or once deals have been completed and funded.

Pros:

RouteOne seamlessly integrated with our dealership management software to make online credit applications quick and easy.

Cons:

Not all lenders support RouteOne integration, so we still had to use other avenues to submit various applications.

Verified Reviewer
Verified LinkedIn User
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Simple and Easy to Use

5.0 5 years ago

Comments: Our overall experience with RouteOne is that they are our favorite credit software.

Pros:

We love working with RouteOne! They're easy to use and have a very fast turn around when we send integration requests for our mutual clients!

Cons:

The interface of the web app seems to be a decade or so behind, but that's just me nitpicking - still prefer them over other apps.

Britney
Digital Advertising in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best Lender Submission Platform Period

5.0 5 years ago

Comments: It's a cost effective means to effectively communicate with your lenders, track costs, econtract, and ensure day to day compliance.

Pros:

It's not pretty but its ease of use and overall included functionality allows you to get the job done Everytime.

Cons:

There are too many drop Down menus with too many drop down options. Needs to be simplified in that respect.

Debra
IT Marketing in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best in the Industry for Ford Lincoln Dealers-LOVE IT!!!

5.0 6 years ago

Pros:

The functionality, customer support, it great, but they are spot on with the technology enhancements and interface with the financial lenders. One stop for all sales and financing needs!

Cons:

have to use tokens way to often!!! should be a little easier

william
president in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

My experience wit Route one

5.0 4 years ago

Pros:

the ease of use for repoprts red flag and privacy

Cons:

We went to E-Contracting and have issues with the software the signature pad Route one sent us and when we contact support we seem to not get the issues resolved

Jason
Internet Manager in US
Automotive, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Very Easy To Use

5.0 8 years ago

Comments: We use this product for two of our locations and everyone seems to be very happy with the product. Its very simple to use

Pros:

Easy to use

Cons:

none

MOLLY
INVENTORY CONTROL in US
Automotive, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

GREAT WAY TO TRACK FINANCING

5.0 4 years ago

Comments: GREAT OVERALL EXPERIENCE. SUPER USER FRIENDLY SOFTWARE.

Pros:

EASY TO MANAGE AND SUBMIT FOR AUTOMOTIVE LENDING SERVICES. EAST TO KEEP TRACK OF EVERY CUSTOMER AND THEIR FINANCING.

Cons:

NO CONS WITH THIS PRODUCT AND I USE IT DAILY. IT FEATURES EVERYTHING WE NEED TO KEEP OUR DEALERSHIP RUNNING SMOOTHLY.

Ben
Manager in US
Used the Software for: 2+ years
Reviewer Source

Very Easy To Use

5.0 7 years ago

Pros:

Routeone has been around awhile now and based on their service and product they will be around much longer. Very easy to use and awesome tech support

Hillary
Internet Sales Manager in US
Automotive, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very easy to use! We love it!

5.0 8 years ago

Comments: RouteOne makes accessing credit apps so incredibly easy! The whole process is easier and, when a customer isn't in the store, it allows us to give an instant satisfaction and approval easily and fluently!

Pros:

Easy to use, fluent sales process when the customer is or is not in the store!

Cons:

N/A

Clifton
Finance in US
Used the Software for: 1+ year
Reviewer Source

This is another avenue we use to process credit applications and transmit loans.

5.0 7 years ago

Pros:

This software coincides with our main dealer portal software. And it enables us to send and retrieve customer credit reporting and to obtain financing for them through some of the banks we use through their dealer portal.

Cons:

I think the software is kinda complicated sometimes to navigate through. And it's probably due to that it isn't our main dealer portal we use, so I'm not as familiar with it. And when I do get more familiar with it I can do another review and express my new input on this software.

Doug
IT / internet director in US
Used the Software for: 2+ years
Reviewer Source

Our dealership uses this product daily

5.0 7 years ago

Pros:

RouteOne is embedded in our web page and it allow customers to complete a finance application and we can they send it to the banks we do business with. Never seems to cause us any problems.

Cons:

Sometimes RouteOne has had problems working on mobile devices. (on the customer side) Problem seems to be less frequent as technology on these devices gets more consistent.

Summer
Manager in US
Consumer Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

So Simple

5.0 5 years ago

Pros:

Routeone is very easy to use and easy to understand.

Cons:

I have no complaints about this software.

Samantha
US
Used the Software for: Not provided
Reviewer Source

We use this daily!

5.0 8 years ago

Comments: We use RouteOne daily! It is a great product and so far we have not had any issues with it. It serves the exact purpose that we intended it to.

Brittany
US
Used the Software for: Not provided
Reviewer Source

You Can't Beat RouteOne!

5.0 9 years ago

Comments: I have been using RouteOne for a couple years now and I absolutely love it! My rep is very helpful, eContracting saves me so much time and it's free for my dealership to use! I highly recommend using them.

Benjamin
US
Used the Software for: Not provided
Reviewer Source

This Software is the BEST!

4.0 8 years ago

Comments: Easy to use and very few errors within the software. It was easy to learn the layout too. I was referred by a close friend of mine and I'm glad I choose to keep it.

Melissa
US
Used the Software for: Not provided
Reviewer Source

Perfect for finance!

5.0 8 years ago

Comments: Love this it is so fast and shows so much in a glance! Every dealer I know uses it and this is definitely why!