17 years helping Australian businesses
choose better software

What Is Auctiva?

Multi-channel eCommerce platform that helps businesses streamline inventory and listing management, process orders, maintain healthy product catalogs & run marketing campaigns.

Who Uses Auctiva?

SMBs who sell on the Amazon & eBay marketplaces and who are looking for a time-saving solution that will streamline, simplify and automate their inventory and listing management.

Auctiva Software - 1
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Reviews of Auctiva

Average score

Overall
2.0
Ease of Use
3.0
Customer Service
1.0
Features
1.5
Value for Money
1.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

3
50%
1
50%
Nick
E commerce in US
Computer Games, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Expensive and getting buggier by the day

1.0 2 years ago

Comments: Thought this site would be great for my business but has been detrimental to it. Very buggy with weirdly aggressive and rude customer service. When bugs are brought to the attention of customer support they claim they'll get back to you with a solution but never do. Way too expensive to work so poorly. Wish I'd never heard of this product

Pros:

When the service works , it's not too bad just expensive. It often doesn't work well , the customer service is weirdly rude and condescending. They also don't seem to have any interest in fixing bugs when pointed out to them. Most of the time unusable

Cons:

Very buggy with weirdly aggressive and rude customer service. When bugs are brought to the attention of customer support they claim they'll get back to you with a solution but never do. Way too expensive to work so poorly

Kenneth
Owner in US
Retail, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Fine for most eBay business, but not for trading cards

3.0 3 years ago

Comments: I still use Auctiva's free platform for counters on eBay listings and photo hosting. These work well.

Pros:

The photo hosting system works well for me.

Cons:

The bulk listing solution does not suit trading cards very well. There are fields required by eBay that are not part of the bulk listings. So, I have to manually update these fields after the initial upload to Auctiva. Not very time savings.