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What Is Narrators?

Narrators Asia-wide team and superior technology drive scale and greater ROI for your influencer marketing campaigns. Explore and connect with 1,5M influencer database to create authentic marketing experiences through visual storytelling and content. The platform is integrated with Facebook and Instagram, offering geographic, psychographic and performance characteristics of influencers and their audience.

Who Uses Narrators?

We are the leading AI influencer marketing platform in Asia - we serve 10 markets: Singapore, Malaysia, Indonesia, Thailand, HK, South Korea, Australia, New Zealand, Philippines, Taiwan

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Reviews of Narrators

Average score

Overall
4.1
Ease of Use
3.9
Customer Service
3.8
Features
3.5
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
13%
3
38%
Erfan
Head of Fabric Solutions category & Digital Home Care in Indonesia
Consumer Goods, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Rinso Indonesia

4.0 5 years ago

Comments: Overall good performance and delivers as per pitch. Happy to consider again when need comes.

Pros:

- professional account team with seamless process from briefing, recruiting KOL, managing KOL, and tracking performance and reporting. - ease of use for dashboard: easy to review post, approve/reject, download KOL output, track progress.

Cons:

- nothing wrong with the software. in term of service, can have a better longer-term relationship building by following up with recommendation for way forward and what can we do better next time

Gautam
Marketing Manager in Singapore
Consumer Goods, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Good experience

5.0 5 years ago

Comments: Good experience on our campaigns with set benchmarks being met on reach & engagement. The team stretched further to ensure we get the right set of influencers for our campaign despite the selection criteria not being very easy.

Pros:

Robust and timely updates. Ability to record iterations making communication straightforward.

Cons:

Nothing in particular that was not liked

Karla
Senior Marketing Executive in Japan
Consumer Goods, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Feedback

3.0 5 years ago

Pros:

Experienced in micro-influencers campaign

Cons:

Customer service and lead time of the project can be improved

Jackie
Brand Manager in Singapore
Consumer Goods, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great software for real-time influencer marketing

5.0 5 years ago

Comments: Good because it's very user-friendly.

Pros:

Easy to use. Smooth and seamless experience. Enables us to implement and track our influencer marketing campaigns with ease.

Cons:

No issues based on what I can recall. Good experience overall.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Review

5.0 5 years ago

Comments: so far i feel comfortable using narrators

Pros:

Its makes easier to select and control KOL

Cons:

user interface and User experience are not there yet

Samantha
Marketing Executive in Singapore
Consumer Goods, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Ease of working

3.0 5 years ago

Pros:

I like how we're able to communicate with the influencers through the site by commenting. And the service by Narrators in terms of selection of influencers and communication is very fast

Cons:

Sometimes influencers do not get back to us and we have to get the servicing person from Narrators to contact them directly.

Pluem
Marketing Manager in Singapore
Retail, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Good concept, a big gap in execution

3.0 5 years ago

Comments: Poor customer service. Did not address concerns or feedback professionally.

Pros:

The concept of enabling marketer or business owner to execute the campaign with KOLs

Cons:

The pool of KOLs are fake, most of the accounts are newly set up. no real users engagement

Papada
Ecommerce Manager in Thailand
Consumer Goods, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

The platform is simple and easy to use

5.0 5 years ago

Comments: The working team is nice and very collaborative

Pros:

The friendliness of the interface is easy to understand even for new users

Cons:

The numbers of KOL is still very micro, so the choice is very limited for specific projects