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What Is Researchmanager – Clinical Research Suite?

ResearchManager Clinical Research Suite is a centralized platform for clinical research, providing comprehensive access and control over every stage of a trial.

As a Software-as-a-Service (SaaS) solution, the Clinical Research Suite adapts seamlessly to the specific needs of clinical trials, offering a range of products for Data Management (EDC, ePRO, RTSM, eConsent) and Clinical Operations (CTMS, eTMF, LIMS, RIMS).

ResearchManager is compliant with ISO, GCP, GDPR, and HIPAA standards, operating from headquarters in the Netherlands and the USA.

Customers can choose between TIER3+ EU-based data centers and cloud solutions that offer regional data storage in locations like the USA, Canada, and Australia.

Choose the flexibility of the On Demand plan or scale with the Enterprise plan. Get a cost estimate within 1 minute on our website, and/or schedule a demo with one of our specialists.

Who Uses Researchmanager – Clinical Research Suite?

The Clinical Research Suite is utilized by CROs, academia, regulatory agencies, pharmaceutical, biotech, healthcare, and medical device companies.

Where can Researchmanager – Clinical Research Suite be deployed?

Cloud-based
On-premises

About the vendor

  • Cloud9-Software
  • Located in Deventer, Netherlands
  • Founded in 2013

Researchmanager – Clinical Research Suite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 219 others

Languages

Dutch, English, German

Researchmanager – Clinical Research Suite pricing

Starting Price:

Not provided by vendor
  • Yes, has free trial
  • No free version

Researchmanager – Clinical Research Suite does not have a free version but does offer a free trial.

Pricing plans get a free trial

About the vendor

  • Cloud9-Software
  • Located in Deventer, Netherlands
  • Founded in 2013

Researchmanager – Clinical Research Suite support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 219 others

Languages

Dutch, English, German

Researchmanager – Clinical Research Suite videos and images

Researchmanager – Clinical Research Suite Software - Clinical Data Management Products
Researchmanager – Clinical Research Suite Software - Clinical Operations Products
Researchmanager – Clinical Research Suite Software - ResearchManager Interface on desktop and laptop
Researchmanager – Clinical Research Suite Software - ResearchManager Mobile Interface
Researchmanager – Clinical Research Suite Software - Why our users have chosen ResearchManager
View 6 more
Researchmanager – Clinical Research Suite video
Researchmanager – Clinical Research Suite Software - Clinical Data Management Products
Researchmanager – Clinical Research Suite Software - Clinical Operations Products
Researchmanager – Clinical Research Suite Software - ResearchManager Interface on desktop and laptop
Researchmanager – Clinical Research Suite Software - ResearchManager Mobile Interface
Researchmanager – Clinical Research Suite Software - Why our users have chosen ResearchManager

Features of Researchmanager – Clinical Research Suite

  • 21 CFR Part 11 Compliance
  • Audit Trail
  • Compliance Management
  • Data Import/Export
  • Distributed Capture
  • Document Classification
  • Document Imaging
  • Document Management
  • EMR/EHR
  • Electronic Data Capture
  • Financial Management
  • Forms Management
  • HIPAA Compliant
  • Image Capture
  • Inventory Management
  • Patient Management
  • Patient Monitoring
  • Patient Recruiting
  • Remote Data Capture
  • Reporting/Analytics
  • Scheduling
  • Third-Party Integrations
  • Trial Design
  • Workflow Management

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Reviews of Researchmanager – Clinical Research Suite

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
34%
4
51%
3
14%
2
1%
Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent software

5.0 last year

Pros:

Can exchange data with other research teams, even those working on projects at different trial sites.Provides the ability for electronic signatures, making it simpler to get informed approval from study participants and record it.

Cons:

Time consuming when transferring large data set from the application

Stephanie
Healthcare coordinator in Colombia
Mental Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

How I use ResearchManager

5.0 last year

Comments: I started using the research management to imput some patients information, it let me work remotely with other centers.

Pros:

How easy is to imput the information, it really helps me to look and review what other researchers in my project upload.

Cons:

The company I work with in the USA gave me the oportunity to use it and since the project started I haven't had any issue

Erich
Software Developer in Germany
Medical Devices, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Using research manager for getting committee approval

3.0 last year

Pros:

Support quickly replied and forwarded me to the correct person to solve my problem.

Cons:

International researchers need to work with the research manager for getting committee approvals, since it only supports the dutch language the work with the research manger is very complicated. Also the open field, which need to be filled during the submit-process are badly explained. The process is not streamlined and although the Amsterdam UMC policy is to let outsiders file submits on their own, the fields do not support submission with non-Amsterdam UMC mail addresses.

Harm
Hoofd Trial en Data Center in Netherlands
Research, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Proces and Document Management System

5.0 last year

Comments: It does what it's meant for

Pros:

Organizes an essential process of protocol routing

Cons:

Not all buttons are totally intiutive. It requires some training and experience.

Hector
coordinador docencia e investigacion in Colombia
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

New user

4.0 last year

Pros:

it's easy to use, in my experience access the data and put the data on the document is very easy, everyone could adapt to his own necessities

Cons:

some data must be calculated in an easy way

Ivana
Research Fellow in Netherlands
Research, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Makes setting up a study easier

5.0 last year

Pros:

At my University, we have been using this software for the past few months to set up a research project and it is a significant improvement than we had before. It is easy to use and it makes the process faster than before.

Cons:

I did not notice any downsides yet, I have been using it only as of recently.

Júlia
Study Coordinator in Hungary
Hospital & Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Miskolc review

5.0 last year

Pros:

That fact that I can see how the data was filled in for a previously involved patient.

Cons:

That I do not have a written Data Entry guideline.

Neeraj
Clinical Trial Asssisstant in India
Research, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Overall Good

4.0 2 years ago

Comments: Good Experience with lot of learning

Pros:

Designing and data entry is faster than other edc

Cons:

Have some issue with the site adding in the serial number.

henriette
ambtelijk secretaris in Netherlands
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

metc Isala

4.0 5 years ago

Comments: The best bennefit is the cloud based all in one system for submitting and reviewing any type of study .
The system is easily accessible and supports all parties in the assessment of a study. In addition, the system has an archif function where all documents are saved. The approved and the rejected. The minutes and questions from the committee members remain transparent to all parties at all times. If a printout has to be made for overviews of studies or study components, this system is supporting this. You can sort on every detail of/in the application. This saves the secretariat and its staff a lot of time.It is easy to make overviews on request for investigators or for the competent authority when in need.

Pros:

it is easy for investigators to upload their study. They can follow the progress of the descission making process.... The METC has all the docs/letters/review questions/and meeting information in 1 application. The members of the METC have easy acces to the application and they can add their review from any laptop/computer or phone from anywher in the world as long as there is internet.

Cons:

It some times can be a bit slow , that can be frustrating!

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

review research manager

5.0 5 years ago

Comments: we use it for data collection for scientific studies

Pros:

- easy in use - many possibilities - good option to use one database with multiple accounts, even from different companies or hospitals

Cons:

i have no cons about the software, we use it a lot

Xaviera
Research Coordinator in US
Medical Devices, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Mostly great

5.0 2 years ago

Comments: I am mostly pleased

Pros:

It's mostly very easy to use. I have never had any seriously negative experiences with the software.

Cons:

Sometimes not always the most intuitive.

Cloud9-Software Response

2 years ago

Dear Xaviera, Thank you for taking the time to post a review. Glad to hear you like our system! Thierry ResearchManager

Eline
Medical student/researcher in Netherlands
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

User friendly

5.0 5 years ago

Comments: I used it for my research were participants filled out a very long questionnaire. It was easily converted to SPSS in just a few seconds. It's a real time-saver!

Pros:

It's a very user friendly program once you get to know it.

Cons:

Sometimes you can't 'code' things beforehand, luckily you can change it very easily in SPSS so it wasn't a problem

Joyce
Research coördinator in Netherlands
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Top program

5.0 5 years ago

Pros:

Easy to use program that maken it the best for me

Cons:

Nothing, I really like the program and use it often

Else
Psycholoog in Netherlands
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy to use

4.0 5 years ago

Pros:

Easy and understandable. Great to be able to export the data to SPSS

Cons:

No option to select multiple participants to mark as 'missing'. Would save time!

Anna
Nurse practitioner in Netherlands
Health, Wellness & Fitness, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Find my way

4.0 5 years ago

Pros:

Everything is on one place, so centralised.

Cons:

I had to find my way, ask a few times and now i know its easier

MEnno
physician in Netherlands
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

evaluation

3.0 5 years ago

Comments: good

Pros:

user friendly good oversight of all items

Cons:

lot of clicking not easy loading of documents

Marije
Trialsupport in Netherlands
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Research Manager

4.0 5 years ago

Comments: Overall experience is good, sending documents to the EC is easier now.

Pros:

It is easier to submit an protocol to the EC

Cons:

Give every document a letter + number is very annoying..

Linda
Drs. in Netherlands
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Just a great software!

5.0 5 years ago

Comments: Very handy to keep an overview, easy to use. Always can look back at you documents.

Pros:

Very easy to use. Great lay out, so you can find your documents etc. easily.

Cons:

Nothing I didn't like or would improve.

Gabriella
Research Director in US
Medical Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Product

4.0 2 years ago

Pros:

I work for an orthopedic practice that collaborates with different medical device companies. Previously our work was paper-based but with RM we have been able to create and collect data in an efficient way. This platform is very user-friendly, with real-time data capturing and meets all the Good Clinical Practice and confidentiality criteria required in our practice.

Cons:

There is no real-time troubleshooting option available. If the issues issnt addressed in the FAQ an email needs to be sent and in most of the cases the response is in dutch.

Malgorzata
Scientific Researcher in Poland
Mental Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

It's a good program, easy to use. I wish the technical support department was more responsive.

4.0 2 years ago

Comments: It's a good program, easy to use. I wish the technical support department was more responsive.

Pros:

that you can easily edit it yourself, I like that as an administrator I can have several studies connected

Cons:

sometimes the system is not intuitive and you have to look for some tabs

Cloud9-Software Response

2 years ago

Dear Malgorzata, Thank you for taking the time to post a review. Glad to hear that our system is flexible. We take your points for improvement seriously for continuous improvements. Thanks for that! Thierry ResearchManager

Marjelle
Project Manager in Netherlands
Research, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Review WCN - LoDoCo2 trial

3.0 5 years ago

Comments: The helpdesk is not very keen on providing quick responses on more difficult questions.

Pros:

The software is easy to use and has very good export options to work with the data during the trial.

Cons:

That the monitor options are not so well defined. The query module is very counter intuitive and the pages can only be locked after many steps. The same holds for the monitor option.

Nagma
Senior Clinical Research Cordinator in India
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use

4.0 2 years ago

Pros:

Efficient and Fast data save automatically.

Cons:

Overall good but for finding all patient data list we need to go to home task.

Cloud9-Software Response

2 years ago

Dear Nagma, Thank you for your positive review! We really appreciate it. Thierry ResearchManager

Ingrid
Research Coordinator/Secretaresse R&D in Netherlands
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

User shortcoming point

4.0 5 years ago

Comments: Its a pitty you can not overwrite some documents.
I mean, for some documents there are templates in Research Manager. But as we have to undersign these documents, we can not overwrite these documents. You have to add a new document instead of overwriting the template!

Pros:

Its easy in use and clear! One can see in one blink of an eye which documents are missing.

Cons:

There is not much I dont least about this software! Just the 1 point I describe here under

pradeep kumar
clinical research Associate in India
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

overall outstandin application.

5.0 2 years ago

Comments: there is no problem while using research manager.

Pros:

how the way research manager working on data capturing that is very nice. easily assess.

Cons:

capturing all the data quickly. overall very good application

Adrianne
research nurse in Netherlands
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Review by a research nurse

4.0 5 years ago

Comments: It is easy to use and you can use Study Manager as a project management system which is really helpful and efficient if used by the whole company.

Pros:

Easy to use: data manager is user friendly for data entry. Sudy manager gives a clear overview of the trial.

Cons:

Lack of some functionalities, e.g. I switch a lot from 'Self Service > Invitations' to 'CRF Data' to check the level of the reported data by a subject. There are a lot of clicks involved, it would be easier if you could go directly from a subject number to the CRF data. Also, the program is a bit slow, e.g. to select a site and a subject number.