--- description: Learn more about Employment Hero price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Employment Hero Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [HR Software](/directory/5/human-resource/software) > [Employment Hero](/software/144645/employment-hero) # Employment Hero Canonical: https://www.capterra.com.au/software/144645/employment-hero Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/144645/employment-hero?page=2) > Employment Hero is human resources software that helps small and medium businesses manage HR, payroll, and hiring processes. > > Verdict: Rated **4.4/5** by 239 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Employment Hero? Employment Hero is used by HR departments, payroll managers, recruiters, accountants, and growing organizations across industries like healthcare, hospitality, and retail. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 239 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Employment Hero - **Location**: Sydney, Australia - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Australia, Canada, Malaysia, New Zealand, Singapore, United Kingdom ## Features - Access Controls/Permissions - Activity/News Feed - Applicant Tracking - Attendance Tracking - Automated Scheduling - Background Screening - Benefits Management - Bonus Management - Candidate Management - Commenting/Notes - Compensation Management - Compensation Statements - Compliance Management - Course Management - Course Tracking - Employee Benefits Administration - Employee Database - Employee Directory - Employee Management - Employee Portal - Employee Profiles - Employee Recognition Software - Employee Reward Programs - Employee Self Service - Engagement Tracking - Entity Data Management - Feedback Management - Goal Setting/Tracking - Interview Management - Job Posting - Leave Policy Management - Leave Tracking - Manager-to-Employee Recognition - Market Data Analysis - Mobile Access - Nominations - Overtime Calculation - Payroll Reporting - Peer-to-Peer Recognition - Performance Review Management - Reporting & Statistics - Reporting/Analytics - Rewards Catalog - Self Service Portal - Status Tracking - Task Management - Tax Compliance - Time Off Management - Timesheet Management - W-2 Preparation ... and 48 more features ## Integrations (12 total) - Calendly - Go1 - JobAdder - KeyPay - MYOB Business - Okta - QuickBooks Online - QuickBooks Online Advanced - Saasu - Slack - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) ## Related Categories - [Time Tracking Software](https://www.capterra.com.au/directory/30612/time-tracking/software) - [Recruitment Software](https://www.capterra.com.au/directory/30602/recruiting/software) - [HR Software](https://www.capterra.com.au/directory/5/human-resource/software) - [Onboarding Software](https://www.capterra.com.au/directory/30819/onboarding/software) - [Benefits Administration Software](https://www.capterra.com.au/directory/10025/benefits-administration/software) ## Alternatives 1. [Rippling](https://www.capterra.com.au/software/172127/rippling) — 4.9/5 (4614 reviews) 2. [BambooHR](https://www.capterra.com.au/software/110968/bamboohr) — 4.6/5 (3108 reviews) 3. [Paylocity](https://www.capterra.com.au/software/86714/webpay) — 4.3/5 (1822 reviews) 4. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5058 reviews) 5. [Paycor](https://www.capterra.com.au/software/133745/paycor-perform) — 4.3/5 (3033 reviews) ## Reviews ### "Good system as long as you dont need help" — 3.0/5 > **Gwilym** | *2 October 2024* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: Great system in terms of system design and intuitive use > > **Cons**: Support system is woeful, poor training and system documentation, getting support is an act in frustration and one of Employment Hero's worst features. They really make it hard for you to get in contact with them > > Great system, but woeful support, they don't want you to get in touch with them when you need help. Very poor documentation of system which causes frustration and a lot of time wasting chasing answers that don't come easily ----- ### "Good - But need to improve on the Employee portal and Resume orders" — 4.0/5 > **Ketmanto** | *11 December 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It's quite revolutionary. I appreciate its authenticity and its use of AI for job searching and resume building. > > **Cons**: The employee portal appears to be malfunctioning. I submitted a leave request, but am unable to view its progress in the app; it displays only "Pending approval." I can access the details only after the request has been approved. Additionally, when submitting my resume, my work experience is not sorted correctly by year—entries from 2019 appear first, while those from 2025 are placed at the bottom. ----- ### "Easy to navigate with all you need from an HR/Payroll Platform" — 5.0/5 > **Cristina** | *24 October 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Easy to navigate and integrates everything we need. > > **Cons**: That's there's a lot of settings in both HR and Payroll and sometimes it gets confusing. Also my employees have access to both because in order to use rosters they need access to Payroll and sometimes they are entering timesheets in both systems and overlapping, etc. > > My overall experience with Employment Hero has been good. I’ve been using Employment Hero since 2016, right from their very beginning, and it’s been amazing to see how much they’ve improved over the years. It’s clear that they take customer feedback seriously, which is why I believe it’s so important to keep sharing our experiences. After a five-year break in my career, I returned to work in Australia and switched from another HR system over to Employment Hero and I can see that they have some new features even some of the issues we were facing 5 years ago still there. But overall it's a great system and the customer support normally is immediate and very helpful. ----- ### "By far the best product on the market for HRIS and Payroll\!" — 5.0/5 > **Victoria** | *13 December 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: That our HRIS and Payroll is all in one. > > **Cons**: Importing data from my existing platform into EH, it was problematic and labour intensive. > > Fantastic\! Customer support, on-boarding, payroll and the overall HR platform is the best on the market. ----- ### "Streamlined HR Management with Minor Setup Challenges" — 5.0/5 > **Jane** | *15 October 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: What I liked most about Employment Hero is how it simplifies HR \& Payroll processes while offering a user-friendly platform. It integrates everything from payroll to employee management in one place, which makes it easy to handle everyday tasks efficiently. The self-service portal for employees is a great feature too—it empowers staff to manage their own information and leave requests without having to go through HR every time. Additionally, the compliance tools give peace of mind, ensuring we stay up to date with legislation. Overall, it's a comprehensive system that streamlines workflows and saves time > > **Cons**: The only downside I've experienced with Employment Hero is that setting up our complex Enterprise Bargaining Agreement (EBA) took longer than expected. Due to the intricacies of our specific agreement, the setup process required more time and effort to ensure everything was accurate. However, once configured, the system has run smoothly. This would likely be less of an issue for businesses with simpler agreements. > > My overall experience with Employment Hero has been very positive. The platform is user-friendly and makes managing HR tasks much more efficient, from payroll to employee management. I especially appreciate the self-service features, which empower employees to manage their own information and requests. The compliance tools are another plus, helping us stay on top of regulations. The only challenge we faced was the setup of our complex Enterprise Bargaining Agreement (EBA), which took a bit longer than anticipated. However, once it was properly configured, the system has performed smoothly and reliably. Overall, Employment Hero has streamlined our processes and saved us time. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.com.au/software/144645/employment-hero?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/144645/employment-hero) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data