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MRI Angus
What Is MRI Angus?
MRI Angus (formerly Angus Anywhere) is a real estate property management solution that allows building owners, property managers, tenants, and staff to manage their operations efficiently.
Comprising data visualization, customizable dashboards, and notifications, MRI Angus enables organizations to streamline processes related to preventive maintenance, work orders, risks, inspections, and visitor tracking while delivering a high quality and responsive service.
Who Uses MRI Angus?
Utilized to manage the service and maintenance operations for more than 25,000 properties, MRI Angus is used by owners, operators, and occupiers across the commercial real estate industry.
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MRI Angus
Reviews of MRI Angus
MRI Angus a Productive Tool
Comments: This software is helpful and can easily deal issues in a most productive outcome or result.
Pros:
Navigation and user friendly even to new users and not quite computer savvy individuals.
Cons:
There is none so far even in many years of dealing this software. It is perfect in the environment where I am dealing with.
Important Tool
Pros:
I like that our entire team sees requests
Cons:
Customer Service does not respond quickly
Basic but gets the job done
Comments: User friendly software just lacks some abilities that would be useful.
Pros:
Ease of use on the computer and simple in field mobile app
Cons:
Lack of ability to create hierarchy. Equipment with multiple pieces are not able to be associated with one another. Lacking spare parts inventory and equipment associations. On demand work doesn't give the technician the ability to make more than a single entry. Sometimes corrective work (in my opinion should be coded as corrective and not on demand preventative) takes multiple techs more than one entry to execute a repair or even just capturing data on equipment.
angus operation , very usefull
Comments:
excellent , very usefull.
Less time to implement than we expected
Pros:
easy use and configuration. Easy graph configurations
Cons:
weekly activities calendar to have a clear view of the daily and weekly activities
MRI Angus Useful Property Management Software
Pros:
Real time notifications when work orders and requests are entered. The ability to enter comments and notes for tenants when completing requests. Ability for management to review and close out completed tasks. Tool for sending building-wide tenant notifications.
Cons:
Tenant notification e-mails are too limited, can't attached documents or include pictures.
MRI Angus
Pros:
Tenant friendly and is easy to navigate.
Cons:
Customer Support can be delayed and sometimes unresponsive at times.
Director of Operations
Comments: This product was simply not the appropriate CMMS for our operations. This product is geared more towards apartments or other rental complex facilities. We are a state government facility.
Pros:
The Angus AnyWhere product is relatively inexpensive.
Cons:
This product is not applicable to our business.
Streamline Tenant Work Orders
Comments: Angus saves a lot of time talking on the phone with tenants. Instead they just submit their request and the work is dispatched immediately. I recommend Angus for any property management company that has multiple tenants.
Pros:
Angus makes communication between the tenant and management very quick and painless. When our engineering staff receives a request from a tenant we are able to hold the engineer accountable for completing the task in a timely manner.
Cons:
Setting up our PM schedules took a very long time. Wish there was an easier way to enter in every piece of building equipment.
Easy to use
Pros:
System makes it easy to submit work orders for our office. Easy to track and generate date range for viewing.
Cons:
It would great if one could export reports from generated date range. User experience could use some updating.
great work order mgmt tool
Pros:
ease of use, customizable, clean forward facing look
Cons:
don't have any cons as a end user of this product
Needs some new features
Comments: I think their customer service is quick and helpful. As a relatively new user, I have learned the basics pretty quickly.
Pros:
It’s a helpful way to track our property work orders, tenant announcements and equipment. Our maintenance staff and tenants can communicate with each other in a clear way.
Cons:
I wish we could sync our angus system with another software we use called Hub. It would allow our tenants to submit work orders, room reservations and get notifications all from one program.
Complicated
Pros:
What I like most about this software is that I am sure it's capable of tracking many things and being very useful for an organization
Cons:
What I least like about this software is how many different steps it would take for me to enter a work order complete a work order or update a work order.
Previous User
Comments: I used Angus for over a year in my previous job in property management. We used Angus to communicate and place work orders for our tenants. Wish there was a calendar to see when tasks were scheduled. Did not love.
Angus system review
Comments: Extremely easy to use. Great customer support. Preferred over agilis smartwork. Navigating is simple and tracking and recording is a breeze.