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What Is MRI Angus?

MRI Angus (formerly Angus Anywhere) is a real estate property management solution that allows building owners, property managers, tenants, and staff to manage their operations efficiently.

Comprising data visualization, customizable dashboards, and notifications, MRI Angus enables organizations to streamline processes related to preventive maintenance, work orders, risks, inspections, and visitor tracking while delivering a high quality and responsive service.

Who Uses MRI Angus?

Utilized to manage the service and maintenance operations for more than 25,000 properties, MRI Angus is used by owners, operators, and occupiers across the commercial real estate industry.

MRI Angus Software - 1
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Reviews of MRI Angus

Average score

Overall
3.8
Ease of Use
3.9
Customer Service
3.3
Features
3.6
Value for Money
3.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ronald
Operations Supervisor in Canada
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

MRI Angus a Productive Tool

5.0 5 months ago

Comments: This software is helpful and can easily deal issues in a most productive outcome or result.

Pros:

Navigation and user friendly even to new users and not quite computer savvy individuals.

Cons:

There is none so far even in many years of dealing this software. It is perfect in the environment where I am dealing with.

Liann
Assistant Property Manager in Canada
Real Estate, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Important Tool

4.0 5 months ago

Pros:

I like that our entire team sees requests

Cons:

Customer Service does not respond quickly

Craig
Facilities Manager in US
Facilities Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Basic but gets the job done

3.0 4 months ago

Comments: User friendly software just lacks some abilities that would be useful.

Pros:

Ease of use on the computer and simple in field mobile app

Cons:

Lack of ability to create hierarchy. Equipment with multiple pieces are not able to be associated with one another. Lacking spare parts inventory and equipment associations. On demand work doesn't give the technician the ability to make more than a single entry. Sometimes corrective work (in my opinion should be coded as corrective and not on demand preventative) takes multiple techs more than one entry to execute a repair or even just capturing data on equipment.

Alejandro jorge
Facility coordinator in US
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

angus operation , very usefull

5.0 5 months ago

Comments: excellent , very usefull.
Less time to implement than we expected

Pros:

easy use and configuration. Easy graph configurations

Cons:

weekly activities calendar to have a clear view of the daily and weekly activities

Jonathan
Property Manager in US
Commercial Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

MRI Angus Useful Property Management Software

5.0 5 months ago

Pros:

Real time notifications when work orders and requests are entered. The ability to enter comments and notes for tenants when completing requests. Ability for management to review and close out completed tasks. Tool for sending building-wide tenant notifications.

Cons:

Tenant notification e-mails are too limited, can't attached documents or include pictures.

Ashley
Property Assistant in US
Real Estate, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

MRI Angus

5.0 last year

Pros:

Tenant friendly and is easy to navigate.

Cons:

Customer Support can be delayed and sometimes unresponsive at times.

Phil
Director of operations in US
Government Administration, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Director of Operations

1.0 2 years ago

Comments: This product was simply not the appropriate CMMS for our operations. This product is geared more towards apartments or other rental complex facilities. We are a state government facility.

Pros:

The Angus AnyWhere product is relatively inexpensive.

Cons:

This product is not applicable to our business.

Steve
Property Manager in US
Real Estate, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Streamline Tenant Work Orders

4.0 5 years ago

Comments: Angus saves a lot of time talking on the phone with tenants. Instead they just submit their request and the work is dispatched immediately. I recommend Angus for any property management company that has multiple tenants.

Pros:

Angus makes communication between the tenant and management very quick and painless. When our engineering staff receives a request from a tenant we are able to hold the engineer accountable for completing the task in a timely manner.

Cons:

Setting up our PM schedules took a very long time. Wish there was an easier way to enter in every piece of building equipment.

Laura
Office Manager / Graphic Designer in US
Used the Software for: 1+ year
Reviewer Source

Easy to use

5.0 7 years ago

Pros:

System makes it easy to submit work orders for our office. Easy to track and generate date range for viewing.

Cons:

It would great if one could export reports from generated date range. User experience could use some updating.

Verified Reviewer
Verified LinkedIn User
Insurance, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

great work order mgmt tool

4.0 6 years ago

Pros:

ease of use, customizable, clean forward facing look

Cons:

don't have any cons as a end user of this product

Ellie
Tenant Coordinator in US
Real Estate, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Needs some new features

3.0 5 years ago

Comments: I think their customer service is quick and helpful. As a relatively new user, I have learned the basics pretty quickly.

Pros:

It’s a helpful way to track our property work orders, tenant announcements and equipment. Our maintenance staff and tenants can communicate with each other in a clear way.

Cons:

I wish we could sync our angus system with another software we use called Hub. It would allow our tenants to submit work orders, room reservations and get notifications all from one program.

Kenji
Facilities in US
Used the Software for: 1-5 months
Reviewer Source

Complicated

2.0 7 years ago

Pros:

What I like most about this software is that I am sure it's capable of tracking many things and being very useful for an organization

Cons:

What I least like about this software is how many different steps it would take for me to enter a work order complete a work order or update a work order.

Anna
US
Used the Software for: Not provided
Reviewer Source

Previous User

3.0 8 years ago

Comments: I used Angus for over a year in my previous job in property management. We used Angus to communicate and place work orders for our tenants. Wish there was a calendar to see when tasks were scheduled. Did not love.

Jamie
HVAC Technician in Canada
Mechanical or Industrial Engineering, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Angus system review

4.0 8 years ago

Comments: Extremely easy to use. Great customer support. Preferred over agilis smartwork. Navigating is simple and tracking and recording is a breeze.