17 years helping Australian businesses
choose better software
DeepRent
What Is DeepRent?
DeepRent makes owners 10% more revenue with dynamic rent pricing, auto-reminders, and late-rent recovery so you can make more income while working less.
With the software you can:
- Track competitor's pricing and occupancy
- Take online payments
- Sign leases online
- Generate financial reports
- Integrate with insurance
- Configure monthly auto-pay for tenants
- Send automatic late reminders to tenants
- Send mass emails and text messages
- Integrate your gate software
- and more...
Who Uses DeepRent?
Not provided by vendor
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Reviews of DeepRent
Happy Storage Customer!
Comments: The customer service has been fantastic! They always return my calls, solve any issues, and take the time to explain how to use the software. I would definitely recommend DeepRent to any small storage company!
Pros:
The transition from our old software was pretty smooth. The software itself is easy to use. It makes managing daily and monthly transactions a breeze.
Cons:
It would be nice to add photos to a customer page, but this is just a small thing!
Personal Feel to Customer Support
Comments: Its a well designed solution that's great for remote and in-house operations, they have all the essential info our facility needs.
Pros:
When I was getting set up, having a personal customer support guy to call whenever I needed them for a quick answer.
Cons:
Sometimes the loading speed of the website is slow for a few minutes, but it hasn't been a big issue.
Alternatives Considered:
Software is not ready
Comments: Very dissappointed.. maybe you get what you pay for... we are switching
Pros:
price and what I thought their functionality was... I was particularly drawn to their offshore customer service package
Cons:
The software isn't ready... really surprised they launched without testing very basic functionality. We have had more than 15+ issues with very core/basic functionality including agreement form/process, payments being applied to balances, issues with autopay and online login, etc. Maybe someday it will be good but right now it is held together with duct tape and prayers.
Great Service
Pros:
They answer the phone quickly and have lovely representatives.
Cons:
I'm very happy with their customer service after a terrible experience at another software company.
