TransPlus Reviews

User friendly

Pros:

User friendly, easy to track fleet and border

Cons:

Dispatch and payment Makes is fast and easy

Awesome software

Comments: Very good software for trucking .this perfectly cover each aspects

Pros:

Keep the track of all the deliveries and pickup

Cons:

Need to refresh after every move.some time we forgot to refresh that do show update done by another team member

Logistics Manager for a Canadian Broker

Comments: 8/10 - Overall TP and Logistics Manager meets 80% of all of our needs. We've been using it for over 14 years and its been good to us. Like everything, it has its issues but we've never been in a spot where we couldn't do business because a fatal flaw that wasn't resolved. TP will try its best to get critical fixes resolved as quickly as possible. The other 20% are more so short comings with the software itself and not as much development with the brokerage side of the software. This makes sense, as its a small share of the market, but would be nice to see more. Also, if you look at where the product started from 14 years ago and where it's now you can see vast improvements. We are pretty happy with TP and their software and would recommended it to anyone. We look forward to more years with TP.

Pros:

Customer service always tries their best to resolve issues. Sales reps are nice. On-going webinars about the product. Seeing on-going product development is nice to see and be apart of. On premise solution with a SQL backend that we are able to access ourselves when the program doesn't have the reports we need. Because of this on premise solution, it works well with our other systems. Supports old legacy systems. Works in a Terminal server environment. Handles 80% of our needs very well. Simple to use, user friendly, experience. Online self help portal was a real help and benefit. Canadian company that will make time for your if you need it and your ticket doesn't get lost in the abyss and you can get ahold of someone quickly if you really need too.

Cons:

Logistics side of the software lacks development when compared to Trucking side. Lack of reporting and exportable data fields, a weaker online tracking/tracing website ( data retention, code hasn't been updated) , program is slow at times, customer service is often back logged and some problems/issues never get fixed. EDI/API implementations take too long, our customers are surprised it takes 1 month to implement when they can do it in 1 week.

Financial Controller

Comments: No too bad but my rating is low due to poor customer service.

Pros:

This software is capable to manage a large fleet. Breakdown of software is hardly ever noticed,

Cons:

Customer service is almost zero. Its' been more than one year that we have purchased a module to pull the data to design our desired reports. Although TransPlus is charging us for this service every month. But Customer Service and Technical Team of Transplus completely failed to help us to pull they data and get our desired reports.

My honest Review on Transplus

Comments: My overall experience with TransPlus began with some difficulties related to integration features. However, I can see that they are actively working to address these issues, which will improve the experience significantly.

Pros:

What I liked most about TransPlus was its robust FMS (Fleet Management System) features. The comprehensive tools and functionalities for managing fleet operations effectively stood out, offering significant support in optimizing performance and improving overall efficiency.

Cons:

One aspect I liked least about TransPlus was its outdated integration platform. It often struggled to keep pace with modern technologies and integration needs, which sometimes resulted in inefficiencies and complications. An updated, more versatile platform would greatly enhance its functionality and user experience.

My Review for Transplus

Comments: I find the software is great, it is definitely an upgrade from what I had before. But it is not exactly what I wanted. I still have to use QB and Whats App in order to operate. I still have to use excel sheets to track cash advances given to drivers. I feel that Transplus only helps us in the dispatching aspect but not anything more.

Pros:

It is very easy to find locations, entering in carrier confirmation is quick, lots of ways where you can give details to drivers when getting dispatched. Very easy to make driver payment settlements, avoids a lot of manual work. Very easy to bill clients from the software.

Cons:

I was looking for a software in which I can integrate everything into. This would include all my repairs, office expenses, EVERYTHING but I feel that Transplus does not provide that yet. For example: I want to be able to view accurate reports for each truck's profit and I am not able to do that because we give advance cash to drivers for their on-road expenses and I do not have a way to enter in this info unless I pay a driver for those expenses after he has paid himself.

Great Support

Comments: appreciate that the agents follow-up on cases. agents are knowledgeable.

Pros:

customer service; can get answers almost immediately

Cons:

Lifting a container on/off a chassis is unrealistic should be able to change the destination of a shipment without removing it from the assigned driver

New User old dog

Comments: very good and would recommend it to other logistics companies

Pros:

1st time using at this job it was very learner friendly

Cons:

sometimes the documents do not upload from Samsara to Fleet

Overall Good Experience

Comments: We have been using it from last one year and we are really happy with the services. It has helped us with managing and storing our vital data.

Pros:

Easy to use. Helps to store and manage all the data of the trips

Cons:

Need some level of advancement in their software

Approachable

Comments: Overall experience is good. It's approachable , problems get solved in real time

Pros:

It is quiet easy and convenient to contact Trans plus. Staff is cooperative and nice

Cons:

When there is an update in Sage have to contact trans plus ; without contacting doing update is a complete mess

Confused, not sure.

Pros:

Invoice Rendition, Order Management, Multi Currency per customer/Carrier, Location HOA could be divided or merged, Location Internal Notes (not printed) and Standard notes (printed), Unique customs Brokers per probill in the same order, Probill Customs Notes printed on the Rate Con, Customs Broker notes in the CB Record, spot Quotes, auto Rating, Master Orders, Certain Reports, More then one contract on a probill, Order form has Shipper/Pickup and Consignee/Deliver To (helps on Blind BOL), Filter Boards, Load layout, itinerary and different event steps, Order Confirmation e--mails and auto Alerts, Consolidated RateCon, RateCon could be se-mailed from outlook, Automation, Contract History, Customer Credit Control, Carrier Insurance control, order entry Warning, Order entry default, Order Audit Trail, POD Request

Cons:

Order # and Contract # is not the same (Huge problem), Spot Quote Sucks, Master Order could not automate the contract booking, AutoRating needs a major fix, Sorting Options on the contract Board, Add Contact History Item sucks, Carrier Lane search needs a overhaul, Equipment on the Order Form should be mandatory AND Printable in the order Confirmation/Customs Invoice, Cargo Description should be automated based on Customer or shipper (in Spot Quotes and Order), Shipping As TL should be automated based on probill AND it should be printed on the RateCon, Reports needs a Major overhaul, CB Info on the RateCon isn't on the right place, more events needed on the Contract board, More auto-e-mails needed, Audit Trail in every aspect of the software, better searching on all records (Customer/Prospect/Outside Carrier/Location, etc), Customer Entry Warning for Spot Quotes, Default for Spot quotes, Carriers insurance for more then one policy, Integration with Carier411, More.

Amazing product

Pros:

Highly organized and can access things with a single click

Cons:

The platform is so huge that it takes time to learn.

transplus review

Comments: very good, customer service helps almost immediately, easy to use

Pros:

reverse searching carriers that are in areas you are looking to ship to

Cons:

not being able to use it at home with my laptop. it only allows 1 IP address per hardware but I'm mobile

Good but not perfect

Pros:

Once I learned how to use the program, it was fairly easy to navigate

Cons:

Has occasional issues with communicating with other systems

Point of view about Fleet Manager

Pros:

The functionality of the fleet manager is straightforward, and the speed is also impressive. There are numerous features, and each one operates seamlessly without any errors. This aspect is what I like the most about the fleet manager.

Cons:

The latest integration of Border Connect is not functioning properly. I have encountered numerous errors after submitting my manifests via Transplus, without any apparent reason. If I cancel a manifest through Transplus, it does not reflect as canceled in Border Connect. Additionally, any changes made to the manifest details in Transplus are not reflected in Border Connect. There is a need for improvement in the Fleet Manager section to address these issues.

good product

Pros:

all stuff in 1 platform is good thing for administration

Cons:

driver app needs to be closed and opened again to work. If we minimize driver app, it does not open again.

Great product… easy to use… powerful reports

Comments: It’s been great. The whole team likes it.

Pros:

How quick it was to learn and understand.

Cons:

I would like to see some more report options.

Good tool for trucking

Pros:

Payroll interface, resource management, speed

Cons:

It might have more user-friendly interface

Fleet Manager

Pros:

this is a valuble asset for trucking companies looking to stream line their operation

Cons:

not being able to filter out load to multiple states or a country

Fleet Review

Comments: Overall it is a very useful application for fleet management.

Pros:

Very user friendly. Easy to access from any location.

Cons:

Glitches with dates that take long periods to resolve.

Excellent Experience

Comments: I like the experience with Fleet Manger, all tasks can be completed with one click. thanks for making things easy.

Pros:

It provides all the features, need to preform all functions smoothly.

Cons:

all good. i have no particular thing in mind for not liking.

Opinion

Pros:

The software is easy to learn and integrates very nicely with other softwares.

Cons:

Sometimes the software can get a bit laggy and may shut down after loading something for a while.

Average product

Comments: Average

Pros:

Functionality is great. Miss some features though.

Cons:

User Interface and design/graphics not good. Complicated to follow instruction from user guide.

FTC TMS Review

Comments: Great product for any size fleet or company to manage freight and 3PL carrier assignments. Increased invoicing and reporting capabilities

Pros:

Overall fleet and order management. Indepth TMS system to fit all our requirements while providing user friendly capability.

Cons:

multi-warehouse loadbord functionality. Visual tools or screens for our warehouse operators to identify assigned 3PL carriers orders as assigned by the dispatch group.

Review

Pros:

the ease of use in entering orders and planning trips

Cons:

cost of adding additional modules over time adds up, each user license is fair expensive.