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About ZEMA

ZEMA Global enables organizations to meet all their data management objectives, including those related to risk, trade, analytics...

Learn more about ZEMA

Pros:

Software Ease of use and support and integration with other systems and sources.

Cons:

Some process changes and enhancement have to go through change control, which at times can delay implementation.

ZEMA ratings

Average score

Ease of Use
4.0
Customer Service
4.3
Features
4.4
Value for Money
4.1

Likelihood to recommend

7.6/10

ZEMA has an overall rating of 4.3 out 5 stars based on 35 user reviews on Capterra.

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Filter reviews (35)

Verified Reviewer
Verified LinkedIn User
Research, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Makes work easy

5.0 2 years ago

Pros:

ZEMA provides amazing data management services with optimal and efficient operational speeds. Makes work very easy with automated curves and quick refresh times.

Cons:

Initial processes and customer help could be a little better.

ZE PowerGroup Response

2 years ago

Thank you for taking the time and writing a review for us. It is with these reviews either Pro or Con that enable us to build a world-class Data Management and Analytics Solution while maintaining as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets. We will work on improving customer help, in the meantime, please visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Shivani
Senior Analyst in Singapore
Mining & Metals, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Useful for weekly/monthly data refresh!

4.0 8 months ago

Pros:

One-click data refresh is very useful for reporting.

Cons:

Data isnt updated real-time on ZEMA due to which data needs to be sourced manually

Terry
Senior Analyst in Australia
Mining & Metals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

review from a data scientist

3.0 9 months ago

Pros:

Many data source and ETL is all done in ZEMA

Cons:

User interface is too complicated, sometimes difficult to navigate

Konstantin
Senior Risk Manager in US
Mining & Metals, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Zema review

5.0 2 years ago

Comments: Good product

Pros:

A very efficient organiser of price data, choice of multiple sourcing from emails, websites, ftp servers and even pdf reports, price data organisation from forward curve construction angle, ability to construct independent curves using multiple data sources and automate it, easy integration to various downstream systems (CTRMs, ETRMs etc), single sour of price data across organisation, off-the-shelf product, Zema personnel experience in price curve management needs, easily saves consultants and developers cost to design and build a tool that only does 10% of what Zema is already doing.

Cons:

I would expect Zema to be more involved with current and potential users on training and explaining various features of the product. Most of the time users have to do a lot of self-learning through trial-and-error exercises

ZE PowerGroup Response

2 years ago

Hello Konstantin, thank you for your valuable review and comments. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product and training process. We will work harder on providing enhanced training solutions, In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, ZEMA Certification, and other training resources. Thank you again.

Thomas
Trading Systems SME and Implementation Specialist in US
Oil & Energy, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

ZE GroupTeamwork

5.0 2 years ago

Pros:

The speed and collaboration of the ZE Group and our company has been exceptional. If we have questions they have been on point with responses. We are installing a new ETRM and ZE has worked with the vendor without issue to get both systems in on schedule.

Cons:

I've known of ZEMA for 13 years and have yet to run into a major issue.

ZE PowerGroup Response

2 years ago

Thank you Thomas for your feedback and commitment to the ZEMA platform for the last 13 years. It is clients like you with your input on ZEMA's Roadmap that helps us shape and develop a tier 1 solution that is now ranked #1 as a data management and analytics solution for traders, risk managers, analysts, and IT departments.

Habib
business analyst in Canada
Renewables & Environment, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

9+ year of ze experience

5.0 2 years ago

Comments: great experience with ze, been with them 9+ years

Pros:

overall the application is great, its tailored to fit every company, the software is mature, not alot of bugs

Cons:

the only thing that stands out as a con is that their pricing is abit high, but you are getting a great service

ZE PowerGroup Response

2 years ago

Thank you Habib for your feedback and review. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements and expanding to the product, data delivery, training, support, and professional services. Thank you again for helping us make ZEMA the #1 solution for Data Management and Analytics

Jay
Research Analyst in Australia
Mining & Metals, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Zema the saviour

5.0 2 years ago

Pros:

Zema helps us to get data, make curves, analytic using single or multiple sources which helps us make our dashboard

Cons:

back tracing OData query at times is difficult.

ZE PowerGroup Response

2 years ago

Thank you, Jay, so much for taking your time and writing a review for us. We are glad that we can help you out with our product and services and we are committed to ensuring we provide Tier 1 data management and analytics solutions.

Ankit
Business Analyst in India
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

A great tool for a robust pricing mechanism for daily EOD needs

5.0 2 years ago

Pros:

The prompt customer support which is available in case of any unforeseen issues is very appreciable from ZEMA team. The business analysts at the customer support are well trained and commit to providing a resolution as per the criticality of data needs for our daily EOD work makes us feel assured to meet our targets on time without much delay.

Cons:

The self-ticket generation tool can be remodeled to be more user friendly and less time consuming in case we require to raise tickets ourselves.

ZE PowerGroup Response

2 years ago

Hello Ankit and thank you so much for your feedback. Your comments and recommendations will help us improve and expand the ZEMA platform to better support your requirements and self-ticketing recommendations.

Lakhbir
Business Analyst Market Data in UK
Utilities, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Overview of ZEMA

3.0 2 years ago

Comments: Overall Happy with the functionality and cannot fault the support team

Pros:

Ease of setting up need processors and configuring new curves

Cons:

logging could be improved and alerts when no data is uploaded from source

ZE PowerGroup Response

2 years ago

Thank you for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. Please visit our ZEMA User Community portal on ZE.com, to find more user guides, tips and tricks videos, other training resources, and our updated interactive data ecosystem. Thank you again.

Yugank
Analyst in Australia
Mining & Metals, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Zema

2.0 2 years ago

Comments: Overall Zema is helpful to automate reports, but I'm not sure if connection can be relied for large range of data which takes a lot of time to pull in and many time, the operation times out.

Pros:

Like the ability to integrate different data source into one place and ability to create analytics and curves.

Cons:

The loading time to process multiple data sets. it takes a lot of time and mostly just times out. Also the data update is not very up to date. New data is reflected a bit late than required with many times data is missing too. Need to raise a ticket very often regarding problems.Excel plugin does not work very efficiently. Ends up freezing the excel and system sometimes.

ZE PowerGroup Response

2 years ago

Hello Yugank, Thank you for taking your time and writing a review for us. These reviews either Pro or Con enables us to build a world-class Data Management and Analytics Solution while maintaining us as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets I have presented your concerns to the data team and they are currently exploring these concerns. In the meantime, please contact client services as they will be able to rapidly help you on resolving the Excel plugin.

Yik Ming
Risk Analyst in Singapore
Oil & Energy, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Essential curve building tool and interface

4.0 2 years ago

Pros:

curve analysis and building and used it to interface from ZEMA to current ERP system.

Cons:

support model in Asia Pacificnot so much of user friendliness, need much more training support

ZE PowerGroup Response

2 years ago

Thank you Yik Ming for your feedback and review. We are working on providing enhanced training solutions. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Chet
Analyst in US
Oil & Energy, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

review

3.0 2 years ago

Comments: Reasonable. The set up took a long time and there was a lot of confusion regarding the login. That's also to do with our internal set up as well. But once it's set up...using it has been reasonably ok.

Pros:

The web interface is convenient but not the fastest. Python API's are reasonably well set up...but more work could be done with making it easier to use for US focused products. More templates for specific examples (US power and gas) would be helpful - I guess I haven't seen them yet.

Cons:

Haven't used the full capabilities yet. So far.......nothing to hate on at this time

ZE PowerGroup Response

2 years ago

Hello Chet, thank you for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. We are working hard to ensure our clients gain the maximum benefits of using ZEMA and that their requirements for Data Management and analytics are fully met. Please visit our ZEMA User Community portal to find more user guides, tips and tricks videos, other training resources and our updated interactive data ecosystem. Thank you again.

Gautam
Senior Project Manager in US
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Overall, good product

4.0 2 years ago

Comments: Good

Pros:

ZEMA is reliable software and we can depend on it

Cons:

Can be made more user friendly for our users

ZE PowerGroup Response

2 years ago

Thanks, Gautam for sharing your comments. We have recently launched Spaces which is part of the ZEMA Roadmap to ensure the usability of the platform is key to your ease of use in the solution. As a client please visit the User Community portal for product updates, the enhanced interactive data catalog, and training resources.

Samuel
Chartering Manager in US
Mining & Metals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Zema Review

5.0 2 years ago

Comments: Not able to achieve the data formats in excel output required

Pros:

Wide Variety of Database/ Datasource and allows for consolidation of different data needs across the business

Cons:

Not able to display different database e.g. Baltic + Crude + FX in 1 tableNot able to display Forward rates e.g. FFA in desired format of 1 row of data per day

ZE PowerGroup Response

2 years ago

Hi Samuel, thank you so much for taking your time and writing a review. We are glad that we can help you out with our product and services and we are committed to ensuring we provide Tier 1 data management and analytics solutions. We will address your concerns regarding the display of databases and contact you directly.

adrian
Commercial Analyst in Australia
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Zema: good product but with some improvements it could be great

4.0 2 years ago

Pros:

The ease of creating custom calculations using the pricing data

Cons:

Limited userbase. This product would be better if non-users could view dashboards via a web interface

ZE PowerGroup Response

2 years ago

ZE values all customer feedback. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product usability, dashboard enhancements, and training process. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Hong
Sr Specialist, ETRM Functional Support in US
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Zema Review From Hong Li

4.0 2 years ago

Comments: the best part is Zema support is really great. Even sometimes take more time due to time zone, but service is really great.

Pros:

Build Market Analytic, applied formula, create curve.

Cons:

sometimes that I have to manually rebuild curve even just loaded in from processor.

ZE PowerGroup Response

2 years ago

Thank you Hong for your feedback. We are pleased to hear that you are getting the most out of ZEMA's functionality and are happy with the client services. Please visit our ZEMA User Community portal on ZE.com, to find more user guides, tips and tricks videos, other training resources, and our updated interactive data ecosystem. Thank you again.

Zhuoming
Developer in US
Oil & Energy, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good Market Data ETL

4.0 2 years ago

Comments: Add intelisense to the table columns in sql query will be helpful

Pros:

It helps to get market data for all markets

Cons:

Incomplete data set make it unusable, some data set has a gap, some data sets missing values

ZE PowerGroup Response

2 years ago

Hello Zhuoming, Thank you for taking the time and writing a review for us. These reviews either Pro or Con enables us to build a world-class Data Management and Analytics Solution while maintaining us as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets Please contact client services as they will be able to rapidly help you on resolving the data set gaps.

Tiago
IT Data Analyst in Portugal
Consumer Goods, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Good

5.0 2 years ago

Pros:

Mainly the appearance

Cons:

Maybe the lack of validations and debugging

ZE PowerGroup Response

2 years ago

Hello Tiago, Thank you for your feedback and comments. We are happy to hear that you are getting good value from the ZEMA suite. Our teams are always making improvements to the product and our development/testing processes; however, if there is a specific concern, please contact Customer Support and we can discuss this in more detail. Thanks for your review.

Andrew
Supervisor, Systems Support Specialists in US
Environmental Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

IT management review

4.0 9 months ago

Pros:

It is quite easy to communicate with customer service when making user changes.

Cons:

not much, overall the use of the product from an IT admin perspective has been great.

Simar Jeet
Senior Advisor in India
Mining & Metals, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

User friendly

5.0 2 years ago

Comments: Very simple and handy

Pros:

very handy to use. We normally use to extract metal prices and it takes just 2-3minutes to run the report on excel.

Cons:

sometimes, when the data is not available on a particular date, report goes into error. We have to follow a process which takes another 2 minutes. which is very irritating.

ZE PowerGroup Response

2 years ago

Thank you Simar for your review and feedback. These reviews either Pro or Con enables us to build a world-class Data Management and Analytics Solution while maintaining us as the Number 1 solution for the Energy, Commodities, Mining, and Shipping markets. I have presented your concerns to the data team and they are currently exploring these data report responses.

Jay
Global Head of IT Systems in US
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

ZEMA fits our data ingestion and curve building needs for ETRM processing and fundamentals data

5.0 2 years ago

Pros:

ZEMA fits our data ingestion and curve building needs for ETRM processing and fundamentals data. ZE is easy to do business with and acts in good faith as a partner

Cons:

ZE support is very responsive, but mostly re-active not pro-active

ZE PowerGroup Response

2 years ago

Thank you Jay for your feedback and review. Thank you for complimenting our customer support services, we will, however, endeavor to work harder on providing more proactive support for your needs. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.

Lari
Trader in Finland
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Zema

1.0 2 years ago

Pros:

Excel add on might be only thing I have liked using about ZEMA.

Cons:

Reliability of data. We cannot rely on data coming to ZEMA.

ZE PowerGroup Response

2 years ago

Hello Lari, Thank you for taking your time and writing a review. These reviews either Pro or Con enables us to build a Tier 1 Data Management and Analytics Solution. Please contact client services as they will be able to rapidly help you on resolving the data delivery from the source. We can contact the data vendors directly to further help resolve these issues.

Wen Qi
Business Analyst in Singapore
Mining & Metals, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Satisfy functional needs

4.0 2 years ago

Pros:

Flexibility to customise curves and ease of exporting/refreshing in excel

Cons:

More tutorials for beginners will be helpful

ZE PowerGroup Response

2 years ago

Thank you Wen Qi for your feedback and review. We are in the process of providing enhanced training resources for new ZEMA users. In the meantime, you can also visit our updated ZEMA User Community portal to find more user guides, tips and tricks videos, the ZEMA certification program, and other training resources.

Thomas
Sr. Business Syste Analyst in US
Renewables & Environment, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

End to end data Suite

3.0 4 years ago

Comments: ZEMA is a good product! It works!

Pros:

Broad range of data parsers spanning multiple industries. This software gives access to a wide-range of data that is valuable to any company. And if it's not currently available, the vendor can develop it in a short period of time.

Cons:

Certain in-depth functionality would be nice to have particularly in managing curves.

ZE PowerGroup Response

3 years ago

Hi Thomas, Thank you so much for taking your time and writing a review for us. We are glad that we can help you out with our product and services.

Sonya
Business development in Bulgaria
Oil & Energy, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful tool, poor support

5.0 3 years ago

Comments: I've been using Zema for 7 years working as a trading analyst and other roles. The software has a lot of functionalities and is a powerful data vehicle, however simple things around the customer service are tarnishing the overall experience. Lately we've been trying to add a new pricing curve and the messy and slow communication with the support team made something as simple as that to get dragging unsolved for months. we kept going in circles without been given clear explanation about the nature of the process, additional costs and time for implementation. Honestly, if our parent company wasn't tied up with an enterprise contract we'd definitely consider switching to different product .

Pros:

The software has a large range of data analysis tools and functionalities.

Cons:

the customer support is slow and not as helpful as expected

ZE PowerGroup Response

3 years ago

Thanks you so much Sonya for providing your feedback. We will work towards there. You can also visit our new ZEMA User Community portal to find more user guides, tips and tricks videos, and other training resources.