17 years helping Australian businesses
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About Quaderno

Automate tax compliance worldwide with one click. Quaderno handles sales tax so savvy entrepreneurs don’t have to.

Learn more about Quaderno

Pros:

It's easy to make invoices. And to create invoice with my brand on it.

Cons:

There are so many different documents, products and reports. Sometimes it could be hard to find which one to use for the right purpose.

Quaderno ratings

Average score

Ease of Use
4.5
Customer Service
4.6
Features
4.6
Value for Money
4.3

Likelihood to recommend

8.2/ 10

Quaderno has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">12</span> user reviews on Capterra.

Filter reviews (12)

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Verified Reviewer
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Huge time-saver

5.0 2 years ago

Pros:

As an European SAAS business selling via Stripe, there are a lot of things involved with VAT. This used to be a a time consuming, excel driven exercise. BUT no more since we switched to Quaderno. Everything we need for our tax forms is 1-click easy.

Cons:

Nothing important. One smaller thing that would be nice is to have is more date range options in reports/sales. Simply so that we can see YTD sales info too, as it's now limited to 3 months max. And Markdown support in invoice items would also be more user friendly than HTML I think.

Quaderno Response

2 years ago

Hi there! Thank you for taking the time to share your experience with Quaderno. And thank you for your feedback, we really appreciate it, and we'll take it into account.

Paul
CTO in US
Information Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Takes the headache out of tracking all the tax rates for my SAAS

5.0 4 years ago

Comments: As we started approaching thresholds for various regions around the world our SAAS needed a way to calculate the taxes for each region and track them. We looked at some other tools but many of them were only targeted to one country. Quaderno let's use calculate EU and US taxes and other regions and tells us as we're approaching thresholds in each country which is great.

Pros:

- Simple tax calculation - Somewhat easy to integrate API if you're a developer as there is pretty good documentation - Priced for SAAS businesses

Cons:

As a developer I didn't totally understand the whole tax VAT collection process going into it. More guides on that would have been helpful as I was getting started. I'm a small business owner and software engineer so more guides on how to not only integrate it but also how to use Quaderno to calculate how much to report and where to report. Furthermore, if Quaderno offered paid phone/screen share support for making sure I had everything setup correctly I would have paid for that in an instant. I would pay by the hour for that kind of help and especially with filing my first tax reports. For example, one problem I learned about later was that I wasn't collecting the IP addresses properly at first in a way Quaderno could understand. So that was a whole headache.

Quaderno Response

4 years ago

Thanks for your feedback!!

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Execution seems great, very poor customer service and price

3.0 4 years ago

Comments: Customer support was awfully not understanding. Business seems to have no idea that giving a discounter for a one-time fee is worth more than losing a subscriber.

Pros:

Easy to setup with Stripe and Paypal, good info about taxes around the world

Cons:

Price is just insane. $500 for 5000 transactions. When we have a business doing small transactions but with volume ($5 to $10), it is just insane as we will pay 1 to 2% of our income just for this service. And it is not even the subscription yet!

Quaderno Response

4 years ago

We're sorry to hear that the price was a dealbreaker here. Importing past transactions is completely optional, and the import pricing aligns with our transaction-based monthly pricing. We did indeed understand that you wanted a discount, and while we appreciate your feedback about it, right now that's not our practice. We're always transparent about the fees, and our support team is happy to answer any questions. Many businesses your size find Quaderno really valuable. If you ever reconsider, please reach out. Thanks again, Quaderno Team

Ashish
Nodejs Developer in India
Information Technology & Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy To Integrate and Use, Very Helpful Technical Support

4.0 2 years ago

Comments: It was good will recommend other's to use it so they can also take advantage of this.

Pros:

- Best thing was it was easy to integrate with project, - provide wide(different) payment Integration - The Technical support was good always helpful whenever I ask for help.- The best part of it is Invoice we can modify as per our requirement and it hold all the necessary data required.- It provide Quaderno Sandbox which is very helpful for testing and development

Cons:

lack of documentation as well awareness around dev's .(as this can be very helpful when we have to integrate more than one payment integration)

Quaderno Response

2 years ago

Hi Ashish! Thank you very much for taking the time to share your experience with Quaderno. We are glad that you enjoyed our support team and our several integrations. Rest assure that we are working on the dev's documentation. Best regards, Quaderno Team

Smit
Associate Software Engineer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Software for the tax calculation

4.0 2 years ago

Pros:

If we want to integrate more than 2 payment service like stripe, PayPal and many more. then quaderno is helps to manage by their side we don't need to do anything. just we need to connect the accounts to the quaderno. also we can made many products as we want for different country.

Cons:

the documentation for the APIs, specially for the Node Js. it will really helpful if they give the examples with APIs.

Quaderno Response

2 years ago

Hi Smit, We really appreciate your feedback. Thanks for taking the time and for your kind words. We have passed along your request in regard to the API documentation. Hopefully we can fix it soon. Best regards, Quaderno Team.

Anneloes
Marketing whisperer in Spain
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent cusomter service is what always makes the difference...

5.0 3 years ago

Comments: So far an excellent experience and I experience tremendous piece of mind that my invoices are up to par.

Pros:

Quaderno is easy to use. I tried it out first on the free plan and was quick to start the paid program. What I like most is that cusomter services actually responds in hours and not take days or weeks. They follow through to ensure you got your answer.

Cons:

There has not been a real con. Except that I perhaps should have read the tutorials better before starting and it would have gone even smoother.

Quaderno Response

3 years ago

Thank you very much for taking the time to share your experience with us! We're glad to be of help :)

Jörgen
Director in Sweden
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It works!

5.0 3 years ago

Comments: I am overall satisfied.

Pros:

That it was easy to implement to our online platform. And the customer service is outstanding.

Cons:

There are so many different documents, products and reports... Sometimes it could be hard to find which one to use for the right purpose.

Quaderno Response

3 years ago

Thank you so much for taking the time to share your experience with Quaderno. We're glad to be helpful for your business!

Slacik
Coach in France
Online Media, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Quaderno do the job

5.0 2 years ago

Pros:

It's easy to make invoices. and to create invoice with my brand on it

Cons:

It's not in french, that is all :) that would be great in French

Quaderno Response

2 years ago

Thank you for your kind words! We'll keep in mind your suggestion for the French version.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Automatíza toda tu facturación

4.0 last year

Comments: Llevo un par de meses usándolo y de momento estoy muy satisfecho. Se gana mucho tiempo, se reducen las gestiones administrativas y sus posibles dolores de cabeza a la hora de declarar impuestos.

Pros:

Muy satisfecho con los cálculos de impuestos por países... Esta era una tarea muy dispendiosa anteriormente. Igualmente la creación de facturas para declarar y para entregar al cliente de manera automatizada, por fin se hace fácil... Como profesional independiente, Quaderno se ha convertido en mi administrador privado... se encarga de todo por mi: la gestión de impuestos, facturas y demás todo en uno.

Cons:

He empezado a usarlo hace un par de meses. Quizás podría ser un poco más barata la subscripción anual para profesionales independientes que aún empiezan. Es entendible que por todas las facilidades que otorga, maneje estos precios. Pero si tu negocio al empezar, tiene un buen volumen de ventas, te aconsejo que adquieras esta herramienta porque te va a ahorrar mucho tiempo y dolores de cabeza.

Quaderno Response

last year

Thank you so much for taking the time to share your experience with Quaderno. We are glad to be of help! Quaderno Team.

Yana
CFO in Spain
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Atención excelente

5.0 2 years ago

Comments: Todo perfecto

Pros:

El servicio de atención al cliente es excelente, rápidos, resolutivos y muy amables

Cons:

Todo genial, nos encanta esta herramienta

Quaderno Response

2 years ago

Thank you so much for your kind words. We are happy to help!

Gemma
CEO-Founder in Spain
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

La mejor atención al cliente

5.0 3 years ago

Pros:

Estoy encantada con Quaderno, tener el CRM y la facturación integrada en una plataforma user friendly es un pilar fundamental, pero su atención al cliente es incluso mejor: clara y rápida. ¡Bravo equipo!

Cons:

Me gustaría más diseño en las facturas ;)

Quaderno Response

3 years ago

Thank you Gemma, for your kinds words! We're happy to be help! :)

Nuria
Gerente in Spain
Professional Training & Coaching, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Un servicio excepcional

5.0 3 years ago

Pros:

Lo que más me gusta es el servicio y la ayuda que ofrecen. Yo no me aclaro mucho con la tecnología y antes cualquier duda que he tenido siempre me la han resuelto con absoluto servicio y paciencia 🙂

Cons:

La falta de más integraciones, pero entiendo que esto no depende solo de quaderno.

Quaderno Response

3 years ago

Thank you so much for taking the time to share your experience with Quaderno. We're glad to be helpful for your business!