17 years helping Australian businesses
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About Quaderno
Automate tax compliance worldwide with one click. Quaderno handles sales tax so savvy entrepreneurs don’t have to.
It's easy to make invoices. And to create invoice with my brand on it.
There are so many different documents, products and reports. Sometimes it could be hard to find which one to use for the right purpose.
Huge time-saver
Pros:
As an European SAAS business selling via Stripe, there are a lot of things involved with VAT. This used to be a a time consuming, excel driven exercise. BUT no more since we switched to Quaderno. Everything we need for our tax forms is 1-click easy.
Cons:
Nothing important. One smaller thing that would be nice is to have is more date range options in reports/sales. Simply so that we can see YTD sales info too, as it's now limited to 3 months max. And Markdown support in invoice items would also be more user friendly than HTML I think.
Quaderno Response
2 years ago
Hi there! Thank you for taking the time to share your experience with Quaderno. And thank you for your feedback, we really appreciate it, and we'll take it into account.
Alternatives Considered:
Takes the headache out of tracking all the tax rates for my SAAS
Comments: As we started approaching thresholds for various regions around the world our SAAS needed a way to calculate the taxes for each region and track them. We looked at some other tools but many of them were only targeted to one country. Quaderno let's use calculate EU and US taxes and other regions and tells us as we're approaching thresholds in each country which is great.
Pros:
- Simple tax calculation - Somewhat easy to integrate API if you're a developer as there is pretty good documentation - Priced for SAAS businesses
Cons:
As a developer I didn't totally understand the whole tax VAT collection process going into it. More guides on that would have been helpful as I was getting started. I'm a small business owner and software engineer so more guides on how to not only integrate it but also how to use Quaderno to calculate how much to report and where to report. Furthermore, if Quaderno offered paid phone/screen share support for making sure I had everything setup correctly I would have paid for that in an instant. I would pay by the hour for that kind of help and especially with filing my first tax reports. For example, one problem I learned about later was that I wasn't collecting the IP addresses properly at first in a way Quaderno could understand. So that was a whole headache.
Quaderno Response
4 years ago
Thanks for your feedback!!
Execution seems great, very poor customer service and price
Comments: Customer support was awfully not understanding. Business seems to have no idea that giving a discounter for a one-time fee is worth more than losing a subscriber.
Pros:
Easy to setup with Stripe and Paypal, good info about taxes around the world
Cons:
Price is just insane. $500 for 5000 transactions. When we have a business doing small transactions but with volume ($5 to $10), it is just insane as we will pay 1 to 2% of our income just for this service. And it is not even the subscription yet!
Quaderno Response
4 years ago
We're sorry to hear that the price was a dealbreaker here. Importing past transactions is completely optional, and the import pricing aligns with our transaction-based monthly pricing. We did indeed understand that you wanted a discount, and while we appreciate your feedback about it, right now that's not our practice. We're always transparent about the fees, and our support team is happy to answer any questions. Many businesses your size find Quaderno really valuable. If you ever reconsider, please reach out. Thanks again, Quaderno Team
Easy To Integrate and Use, Very Helpful Technical Support
Comments: It was good will recommend other's to use it so they can also take advantage of this.
Pros:
- Best thing was it was easy to integrate with project, - provide wide(different) payment Integration - The Technical support was good always helpful whenever I ask for help.- The best part of it is Invoice we can modify as per our requirement and it hold all the necessary data required.- It provide Quaderno Sandbox which is very helpful for testing and development
Cons:
lack of documentation as well awareness around dev's .(as this can be very helpful when we have to integrate more than one payment integration)
Quaderno Response
2 years ago
Hi Ashish! Thank you very much for taking the time to share your experience with Quaderno. We are glad that you enjoyed our support team and our several integrations. Rest assure that we are working on the dev's documentation. Best regards, Quaderno Team
Great Software for the tax calculation
Pros:
If we want to integrate more than 2 payment service like stripe, PayPal and many more. then quaderno is helps to manage by their side we don't need to do anything. just we need to connect the accounts to the quaderno. also we can made many products as we want for different country.
Cons:
the documentation for the APIs, specially for the Node Js. it will really helpful if they give the examples with APIs.
Quaderno Response
2 years ago
Hi Smit, We really appreciate your feedback. Thanks for taking the time and for your kind words. We have passed along your request in regard to the API documentation. Hopefully we can fix it soon. Best regards, Quaderno Team.
Excellent cusomter service is what always makes the difference...
Comments: So far an excellent experience and I experience tremendous piece of mind that my invoices are up to par.
Pros:
Quaderno is easy to use. I tried it out first on the free plan and was quick to start the paid program. What I like most is that cusomter services actually responds in hours and not take days or weeks. They follow through to ensure you got your answer.
Cons:
There has not been a real con. Except that I perhaps should have read the tutorials better before starting and it would have gone even smoother.
Quaderno Response
3 years ago
Thank you very much for taking the time to share your experience with us! We're glad to be of help :)
It works!
Comments: I am overall satisfied.
Pros:
That it was easy to implement to our online platform. And the customer service is outstanding.
Cons:
There are so many different documents, products and reports... Sometimes it could be hard to find which one to use for the right purpose.
Quaderno Response
3 years ago
Thank you so much for taking the time to share your experience with Quaderno. We're glad to be helpful for your business!
Quaderno do the job
Pros:
It's easy to make invoices. and to create invoice with my brand on it
Cons:
It's not in french, that is all :) that would be great in French
Quaderno Response
2 years ago
Thank you for your kind words! We'll keep in mind your suggestion for the French version.
Automatíza toda tu facturación
Comments: Llevo un par de meses usándolo y de momento estoy muy satisfecho. Se gana mucho tiempo, se reducen las gestiones administrativas y sus posibles dolores de cabeza a la hora de declarar impuestos.
Pros:
Muy satisfecho con los cálculos de impuestos por países... Esta era una tarea muy dispendiosa anteriormente. Igualmente la creación de facturas para declarar y para entregar al cliente de manera automatizada, por fin se hace fácil... Como profesional independiente, Quaderno se ha convertido en mi administrador privado... se encarga de todo por mi: la gestión de impuestos, facturas y demás todo en uno.
Cons:
He empezado a usarlo hace un par de meses. Quizás podría ser un poco más barata la subscripción anual para profesionales independientes que aún empiezan. Es entendible que por todas las facilidades que otorga, maneje estos precios. Pero si tu negocio al empezar, tiene un buen volumen de ventas, te aconsejo que adquieras esta herramienta porque te va a ahorrar mucho tiempo y dolores de cabeza.
Quaderno Response
last year
Thank you so much for taking the time to share your experience with Quaderno. We are glad to be of help! Quaderno Team.
Atención excelente
Comments: Todo perfecto
Pros:
El servicio de atención al cliente es excelente, rápidos, resolutivos y muy amables
Cons:
Todo genial, nos encanta esta herramienta
Quaderno Response
2 years ago
Thank you so much for your kind words. We are happy to help!
La mejor atención al cliente
Pros:
Estoy encantada con Quaderno, tener el CRM y la facturación integrada en una plataforma user friendly es un pilar fundamental, pero su atención al cliente es incluso mejor: clara y rápida. ¡Bravo equipo!
Cons:
Me gustaría más diseño en las facturas ;)
Quaderno Response
3 years ago
Thank you Gemma, for your kinds words! We're happy to be help! :)
Un servicio excepcional
Pros:
Lo que más me gusta es el servicio y la ayuda que ofrecen. Yo no me aclaro mucho con la tecnología y antes cualquier duda que he tenido siempre me la han resuelto con absoluto servicio y paciencia 🙂
Cons:
La falta de más integraciones, pero entiendo que esto no depende solo de quaderno.
Quaderno Response
3 years ago
Thank you so much for taking the time to share your experience with Quaderno. We're glad to be helpful for your business!