Continually Reviews

Easy to use and powerful

Comments: I am using Continually on my site and it is amazing. I am getting 4x more subscribers and returning visitors since with the bots, the users can interact with me and find the information they need. Also, I can know how better help the visitors.

Pros:

What I love in continually is how easy is to use it and how easy is to create and modify robots. In 20 minutes I can create a lead capture robot that is both interesting and useful.

Cons:

I would like to have a full landing page with a custom robot but o believe this is in the roadmap

An Amazing Chatbot Builder That Is Easy To Use & Has Some Killer Features

Comments: I love continually and would highly recommend it to anyone looking for a similar solution

Pros:

This is a great chatbot builder that will help capture leads easily. Continually can be used to set up appointments, capture visitor details and assist site visitors.

Cons:

One issue that I found a bit unpleasant about continually is that it tends to slow my site down a little (not talking about a major slow-down here, but it is something worth mentioning)

OKish bot builder with very shady business practises. I would stay away if I knew this before.

Comments: The product itself wasn’t bad although they stopped introducing new features and I believe they will be left behind the competitors in terms functionality and channel integration (facebook, whatsapp etc) BUT there is a more serious issue with the platform, their business ethics or better lack of it. They launched their product on a platform where buyers pay a sum of money upfront in exchange of lifetime usage. Anyone forced them to do this, and it was their second time using the same platform to get more customers and cash injection. They named the packaged they offered Business Plan which was a better option compared to today’s Professional plan. 4-5 months after they launched their product on the platform. They changed their package names and told their customers that the package they bought doesn’t exist any more, so it is up to them whether a new feature offered to those people who trusted them. For instance, file upload which is also available in trial, starter options hasn’t been offered to these people. When I tried talk to the [SENSITIVE CONTENT] he was arrogant and dismissive.
I sincerely believe that whole package name was planned before they launched their product on the deal platfrom.

Pros:

Easy chat builder UI Easy deployment They USED to launch new features on a regular basis and improve constantly

Cons:

- NO AI for the bot builder so you need to predict everything and bot does not learn. - Their last update was on the 10th of January and today is 23 of May. - No social media chat integration , no whatsapp integration - Bad business ethics. (enough reason to skip and look somewhere else in my opinion)

Fun with sheer Power!

Comments: It really allows me to easily automated the repetitive tasks, freeing up my time to do more productive work.

Pros:

I love the fact that setting up a chatbot in Continually is actually FUN and uncomplicated! Really! It is so easy with powerful features in-built, I knew this was a keeper from the moment I started using it! Add to that, the growing templates library make it super easy to set up a chatbot and tweak it to fit your specific situation relatively quickly.

Cons:

I truly wish they add Facebook Messenger support to their service! This would be killer! Then I could use Continually for ALL my chatbot needs! To be fair, it has been suggested as a feature request so fingers crossed!

Really solid live chat and bot platform. Great support. Order of magnitude cheaper than Drift.

Comments: As above - we're using both live chat and bots and have essentially replaced Drift with it at a fraction of the price.

Pros:

I replaced Drift with Continually a year or so ago and it's done a perfect job. features are equivalent in terms of what I need. Website integration is better - they showed me how to auto-prefill the name and email of visitors from email visits or logged in users - Drift couldn't do that. Live chat and bot just work. Support is very responsive and have added many updates to the product since I bought.

Cons:

Would really benefit from fuller integration with helpdesk software to allow automatic ticket creation when needed so we don't have to manage complex support queries inside a live chat tool. Would also be better to have a combined view of chats started by a bot automation along with normal live chat. Right now people interacting with the bot appear in a different section even if you're using the bot to prompt live chat with a few questions.

Not a Fan

Pros:

Easy to set up. Offered a lifetime deal.

Cons:

The software is weak compared to it's competitors, the service is shady and it slows your site down. The main issue for me is that they brand EVERYTHING and make you pay an extra $118.00 to remove their logos from your already paid account. That means you pay them for an account and email time you use the your paid account it still shows their company logo to your customers. I hate white label black mail. I sent in multiple requests in their system. Never heard back (and I have a paid business account). All and all it seems to be a one man show.

The Best Chatbot for Marketing Agencies

Comments: Continually integrates with your website and becomes a pop-up widget chatbot that helps you collect leads and nurture them. The automation of the chatbot makes it a hassle-free effort and helps you focus on business. It also integrates with appointment scheduling tools like Calendly which makes the work easier with lesser human intervention.

Pros:

I have been using Continually for 1+ years now and have been impressed by how flawlessly it has helped us scale up by bringing in new leads. The chatbot flow can be set up as per requirement and can collect information like name, phone number, and email from the website visitor which saves a lot of time and effort for the business development team. We have been using it on our WordPress website and we get 100+ leads from Continually chatbot every month.

Cons:

Customizations of the chatbot can be improved. No glitches or issues faced so far from the tool.

Our choice for chatbot plus livechat integration

Comments: We strongly believe that chatbot software should supplement live chat rather than replace it. It was critical for us to have a chatbot software that would seamlessly transition our visitors into live chat when they needed it. Continually does this better than other options that we've seen, at a price that is very reasonable.

Pros:

Continually provides powerful chatbot automation combined with livechat that connects to Slack. Users that interact with our chatbot can seamlessly transition into a live chat or schedule a phone call.

Cons:

I wish that there was more reporting options both for leads and chats over time. This would help us optimize our chatbot and livechat performance better.

One of the better chatbot apps on market

Comments: Overally, I love using Continually and would recommend this chatbot over others.

Pros:

It's very easy to setup. I've tested out MANY chatbot providers and most haven't been too appealing or are difficult to setup. Continually has been great and easy to setup. Every day, my visitors are interacting my Continally chatbot. I also got in on a nice lifetime deal through Appsumo so I'm happy with what I have now. I started off on the free plan and it is also adequate for small sites and those wanting to test it out.

Cons:

The Zapier integration still needs improvement but just glad they have this now.

The perfect way to engage my website visitors, leads, prospects and customers!

Pros:

There are several things I like about Continually, but if I had to pick the one I like the most, it would be its engagement features. I really like the idea of being able to rely on a tool that lets me create and deploy chatbots that I can use to put my conversations and exchanges with website visitors, leads, prospects and customers on autopilot. I can use this for engagement, for lead generation, marketing, sales, and even for customer support. But, sometimes, you can't do everything automatically... and that's why I like the fact that Continually also serves as a live chat platform and app (the smartphone app is really handy because it lets me keep track of everything and engage even when I'm on the go) that I can use to communicate with people in real-time. I feel as if some features don't let you fully leverage engagement because they either let you build chatbots that work automatically or they simply offer you live chat functionalities. You don't always see both options, and I really like that Continually does offer you both.

Cons:

While I'm a big fan of Continually, I sometimes feel a little overwhelmed by it when I try to build complex chatbots... maybe it's just me but I wonder if a slightly different approach (in the user interface/dashboard, perhaps?) would help with this

Goof product but bad customer support

Comments: Overall I enjoy building chat with continually but I'm afraid they won't take this product to the next level.

Pros:

I like the ease of the application. You can build your own bot very quickly and embed it on your website. The editor of the chat is very clear and I like the UI of the application. You can connect the chat to a google shhet and you can retrieve data from the google sheet and display it on your chat. Also you chan use the api widget and send the data to a webhook - you may use integromat and zapier.

Cons:

The support and development are bad. When you embed the chat on your site it loads 8 scripts. All scripts do not have cache ttl. This may slow down the load time of your site. I tried several times to alert the support that they need to change it without any success.

Lead generation with a easy to use bot and great tech team behind

Comments: Overall an amazing tool, the ideas are almost endless and I am exciting to see where the journey will go. If your are on the search for a great and easy to integrate bot you should look no further.

Pros:

Continually has a great user interface with an intuitive workflow that makes it extremely easy to use. It gives the creator the opportunity to concentrate on their ideas in building a lead generating bot. Personally I like the improvements over the last couple of months, seeing that this is going forward and making the process lightning fast. Thanks to the lead documentation you get great customer feedback and insights what helped us improving the e-commerce experience on our site.

Cons:

I see improvement in the area of the calendar integration. If there was the chance to connect more than one calendar it could easily act as an adanced booking calendar system and we wouldn't need an extra subscription based integration. For example: We have a stand up paddle board rental with multiple boards. That means at the same time multiple boards could be rented out. At the moment I don't see the possibility to have multiple times blocked or occupied several times. I mean this would just be a really nice thing to have and not a must.

Great Product Bad Customer Service

Comments: Good Product but needs work on customer service and reliability.

Pros:

It is easy to setup and work with simple and easy to use..

Cons:

When you have problems, customer service isnt responsive and takes days and be wary of hitting limits, they might revoke your account like they did mine. They arent built for scale.

Simple & Cute Chatbot For Websites

Comments: We love it, its easy to use, no learning curve, easy to deploy. We already generated leads and we are happy with Continually.

Pros:

Continually is one of the easiest Chatbot Builder available in the market. Super easy to build a bot and deploy on the website. We literally built and deployed a bot under 30 minutes. The bot has very nice inviting UI. Continually has a lead management system built in, which is really amazing, their UI & UX is very simple and straight forward.

Cons:

We did not see any cons as of now, we love the simplicity and it does what it needs to do (Engage with visitors and collect leads).

Easy to use and Awesome tool to generate leads.

Comments: Very happy with it, can't say anything bad about this bot. Just waiting for FB integration!

Pros:

In about 24 hours after installing this bot on your website, we sold a $1000+ service! The lead came when no one was there to take the call, and the fast response provided by the funnel we created with the bot made the sale! Couldn't be happier. The UX/UI is fantastic and VERY easy to use. If you can draw match doodles, you can do this! The bot is super easy to setup and in no time you will have it running for your business.

Cons:

The design is awesome, but, they need to add Facebook messenger integration, is the only thing we miss. Facebook is huge for customers. They said tell will integrate it soon.

Dead easy chat bot builder

Comments: Thanks to Continually I can easily build chatbots quickly and integrate them into my site in no time at all.

Pros:

I've been using a couple of chatbot builders in the last few months, but none comes close to how easy Continually is to use. Their UI/UX is just unbeatable and it's helped me keep my site visitors engaged and decrease the number of support queries.

Cons:

One of the great things is that it also offers live chat. However, I hate that this is through Slack, as I'm not a regular Slack user and don't really like it that much.

Super-easy, super-fast chabot builder for lead capturing

Comments: In just about a week after installing the chatbot I increased my conversion by 50%. So my experience is very positive.

Pros:

It's dead easy to set up. The focus of this chatbot is for capturing leads on the fly. I set it up and have increased my conversion rate (lead capturing) about 50%. That is quite a lot. In the past (no chatbot) I had been leaking a lot of leads.

Cons:

What I don't like is its limited configuration. I would love to stop displaying the bot once I had captured an email but there is no function to do that. Still waiting for this option from the developer.

Best Chatbot I Have Worked With

Comments: It just works. It works easily, deploys easily, chatbots are built easily, my customers understand the chatbot and have followed it through all the steps, and it has made my life easier! 10/10

Pros:

I found this chatbot builder through AppSumo after having tried multiple other ones. None of the other chatbot builders had an easy to use interface to create the chatbots or the advanced features that Continually offer. With the other chatbot builders, they were never as easy to use as advertised. It would take hours (upon hours) to create a half-decent chatbot that never really did what I wanted it to do. With Continually, the interface is so super easy that you could do it in your sleep! It took a quarter of the time, it is all visual, I was able to add gifs and images without a problem, and my chatbot just works. I couldn't ask for more.

Cons:

There are no cons that I can think of. I got it for a great price, it is super easy to use, and they keep making it better. That is everything I ask for in a chatbot builder or any SAAS product.

Best Chatbot builder for non techies

Comments: Yes saved me alot of time, easy to setup and build a bot. Great for scheduling appointments. If you are non techie and need to build bots this is the one for you.

Pros:

Easiest way to create a chat bot and deploy. I have variety of chat bot builders but continually stands out because of its learning curve is almost zero even a person with out any coding knowledge can build it easily.

Cons:

Would like to have some more options and integrations

Best chat/chatbot builder platform

Comments: Continually is the best chat platform that I have ever used.

Pros:

It is great, their nocode chat builder is easy to use and clean UI. Also the features in the chat are great. The subaccount feature and branding are next level which make for an agency to work with multiple clients easily.

Cons:

Still need more documentation or tutorials to understand the logics and integrations.

Great software and easy to use

Comments: The builder was really ewasy for a non IT person like me, it was designed for normal people and not techies...

Pros:

It only took me one afternoon to set this up on my website, it was really easy to use, and I can edit my bots as the new scenarios occur.

Cons:

I wish they had their own chat app, so I dont need to use Slack

Amazing tool - helps us save time and money

Pros:

Very easy to setup - the UI is just beautiful and everything just works great. The setup takes only a few minutes until you can get started capturing leads! I compared many different providers but this is just the all-in-one solution we needed.

Cons:

I did not find anything to complain about yet!

The absolute best bot

Comments: I am beyond thrilled to have this product. The company itself and their support has been amazing as well. [SENSITIVE CONTENT HIDDEN] impressed me beyond anything I ever expected. This experience has been absolutely incredible.

Pros:

The multiple bot options, the customized workflows, the ease of use in creating each bot, absolutely magnificent.

Cons:

That I didn’t find it sooner. This has been my best find in the tech space.

Super easy to use! 110% ROI

Pros:

The most ever easy to use and implement chatbot software.

Cons:

There is not an Integromat.com native integration (yet).

So simple so good

Pros:

It’s very simple. In 5 minutes you have a chatbot ready to use

Cons:

I’d like integration with facebook, whatsapp, etc