17 years helping Australian businesses
choose better software
About EasyPBX
Unified voice, video, messaging, and global calling. Features include call management, Yealink phones, conferencing, and 24/7 support.
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Filter reviews (8)
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Filter reviews (8)
My experience with Easypbx
Comments: I would say easypbx is a great choice for mid size business who are looking for cost effective and feature loaded VoIP communication system
Pros:
Easypbx has user friendly interface which allows me to navigate through app easily. It removes the need for traditional phone systems which reduces the communication costs. It adapts with your need and have flexible plan services.
Cons:
New user may face problems while working with complex call workflow. Also the customer support is kind of slow in responding to problem.
IPFone Response
last week
Thank you, Faizan, for taking the time to share your experience with EasyPBX! We’re delighted to hear that you found our user-friendly interface and flexible plan options valuable for your business needs. Your feedback about our customer support is greatly appreciated, and we’re continuously working to improve our responsiveness and address any challenges users might face. It’s wonderful to know that EasyPBX has been a great choice for your team. If there’s anything we can do to support you further, please don’t hesitate to reach out!
Get started with the leading cloud phone system.
Comments: Allows seamless integrations with existing devices that ensuring that it's users stay connected regardless of their location. Am glad to have trusted it.
Pros:
With it's advanced call features EasyPBX offers unlimited calling. It represents a blend of innovation cost effectiveness and efficiency. I highly recommend it for small business owners.
Cons:
EasyPBX has been our daily helper, no concerns.
IPFone Response
4 weeks ago
Thank you for your fantastic review, Fabian! We're delighted to hear that EasyPBX's advanced features, cost-effectiveness, and seamless integration have been valuable to your business. Knowing that our system supports your team regardless of location is incredibly rewarding. We appreciate your trust and recommendation—it inspires us to keep delivering the best!
Provide support across all important customer channels with EasyPBX.
Comments: Its so nice having a daily helper like EasyPBX. An experience like no other. Kudos! EasyPBX.
Pros:
Engage with your customers effortless across all channels, through unlimited calling and HD video call and many more. They have incredible features it makes it easy to use and install. Manage customer support center operations with ease and thanks to EasyPBX.
Cons:
I have never received any sort of complains from my employees.
IPFone Response
4 weeks ago
Thank you for sharing your experience, Andrew! We’re thrilled to hear how EasyPBX has helped streamline customer support operations and that its features have made such a positive impact for your team. Providing an effortless experience for businesses like yours is what we strive for every day. Kudos to you and your team as well for making the most of it—your feedback is truly appreciated!
EasyPBX Has Exceptional and Easy to Use Features
Pros:
The capabilities of EasyPBX are exceptional. It is a top tool whose features and interfaces are brilliant.
Cons:
I like everything about EasyPBX. I have experienced zero challenges.
IPFone Response
4 weeks ago
Thank you for your kind words, Abed! We're so glad to know that you find EasyPBX exceptional and easy to use. Hearing that our features and interfaces are brilliant and have met your expectations makes all our efforts worthwhile. We’re committed to ensuring your experience continues to be outstanding!
Alternatives Considered:
Free and fast installation
Pros:
We switched to IPFONE's Cloud PBX and were immediately impressed. Competitive pricing caught our attention, and the Free and fast installation promise was fully met by IPFONE. The setup was quick and hassle-free, ensuring our business operations continued smoothly. The call quality is excellent, and the flexibility of the cloud-based system is a significant advantage. It has exceeded our expectations and seamlessly integrated into our operations
Cons:
We haven't experienced any downsides whatsoever in our usage
IPFone Response
4 weeks ago
Thank you for your review, Oscar! We're so glad to hear that the free and fast installation met your expectations and that the flexibility of our cloud-based system has seamlessly integrated into your operations. Delivering excellent call quality and hassle-free solutions is what we strive for, and we're thrilled EasyPBX has exceeded your expectations. If you ever need assistance or have questions, we’re here to support you!
Easy to use and stable
Comments: It helps me connect with companies offshore and call back missed calls from potential clients.
Pros:
I like the ability to record and download phone calls and the ease of use,the accessibility and the clarity of calls.
Cons:
It takes to long to resolve issues and the updates are a bit slow.
IPFone Response
4 weeks ago
Thank you for your feedback, Nicholas! We're happy to hear that you enjoy EasyPBX's recording and downloading features, as well as the clarity and accessibility it provides. We appreciate your note about resolution times and updates, and we’ll use it to keep improving. It's great to know our service helps you stay connected with offshore companies and clients—thank you for trusting us!
Great IP services
Comments: in general terms I am very satisfied with IPFone service, the value for money is very fair and the technology and the support service are top notch, deeply recommend IPfone as a tier1 vendor
Pros:
I am impressed about the quality of the voice, comparing to other IP services, where the communication usually breaks up. and the support service match my expectations
Cons:
I dont see any signifcant cons to mention, just few times I had connectivity issues, but usually have a great service level and performance
IPFone Response
4 weeks ago
Thank you for your feedback, Dan! We're thrilled to hear that EasyPBX's voice quality and support service have impressed you. Providing consistent reliability and performance is what we aim for, and it's great to know you're satisfied with the value and technology we offer. Your recommendation means a lot to us, and we're here to ensure your experience remains top-notch!
Great install and service
Comments: From the call for install was less then a week and it was so easy.
Pros:
The installer [sensitive content hidden] was ontime, smart, well dressed and knew the prodect. He installed the service without a problem and took the time to go over everything with us and set the phones up custom as wee needed them
Cons:
Nothing to report about any issues or problems. All went perfect
IPFone Response
4 weeks ago
Thank you for your wonderful review, Francis! We're delighted to hear that the installation process was smooth and met your expectations. Ensuring a seamless setup and personalized service is our top priority. We're glad EasyPBX is proving to be a valuable addition to your business. If you ever need further assistance, we're here to help!
