SkySlope Reviews

We Love Skyslope!

Comments: Skyslope really streamlines compliance for our brokerage. We struggled for years to find the most user friendly software for our agents and this is by far the best I have ever used. We would be lost without Skyslope!

Pros:

Skyslope is extremely user friendly on the agent side. It recognizes your saved file in Zip and autopopulates when you choose that address in the search feature. Digisign is a dream and never seems to have issues as many other digital signature software programs do.

Cons:

The reporting features on the broker side need to be tweaked. They are not nearly as user friendly as the agent side of the software. Also, for some reason we have never been able to integrate our MLS listings automatically.

The best real estate file management system I have used.

Comments: I have some mild frustration with the "look and feel", and I have trouble logging in almost every time I use it. But it is the best file management system for real estate that I have used. I have used 3-4 different systems.

Pros:

Integration with forms. Setting up checklists. Uploading docs to files or digisign.

Cons:

The website look is a bit inconsistent from one area to another. There is not a persistent menu across all areas of the site. It is difficult to be in a doc and view another area of the site. Logging in is weird. For some reason, logging in is a hassle. Skyslope almost always says it can't log me in.

Worst transaction management softwear

Comments: I'm honestly shocked such a poorly organized website can be so successful. Maybe it's the cheapest one out there? Why anyone would choose to go with skyslope over ZipForms or Docusign transaction rooms is beyond me.

Pros:

Nothing. There is nothing to like about skyslope. I'm shocked they still have customers. I however have no choice as it is what my brokerage chooses to use. Skyslope is such a bad product I've considered switching brokerages over it. That's how bad it is...

Cons:

It doesn't make any logical sense to have 2 folders for each transaction. One for the forms and one for the transaction. You can't even access the transactions on the app, only the forms. So don't think you can get away with only using the transaction folder. Nothing is easy with Skyslope. It syncs to nothing. Honestly, this product hurts my brain so much I might leave my brokerage over it. Having to download a form so I can upload it to skyslope should not be a standard practice in the 21st century, sorry, not sorry.

Sky Slope Review

Comments: Excellent!

Pros:

Ease of use! Such an easy program to use and the customer service is awesome

Cons:

Learning Curve. DigiSign didn't work initally but now it does

WARNING! DON'T MAKE the SAME MISTAKE.

Comments: Not sure where to start but I would combine all of the frustrations of others and applied it to your decision. From the very start it was one issue after another and the customer success manager was non-responsive. First problem - Integration (it took their support team a full month to connect to our back office), Second problem - Customer Success Manager (non responsive) I would send him emails to help with the integration and billing issues it would take him several weeks to respond. Lastly - no compensation for the misinformation from their sales rep and issues cause by them. I did do my research and I thought this system would do more for my brokerage than my previous transaction software but I was wrong. Overall, I underestimated the promises from the company.

Pros:

Clean Look and Feel but NOTHING else. I thought this was better than what I had and now I regret it.

Cons:

MLS Integration, Forms and SkySlope Suite - their apps don't sync properly. In addition, no access to real estate records, e signature - makes you download the forms, they charge you a fee to change the required in forms. This company does not care or value smaller brokerages.

Never had a service or product that I was more disappointed in then SkySlope

Comments: Please...read my review, and stay away. I will tell you there are several other product options and companies out there that I am using that is a breath of fresh air, and operation standards, and actually listen and want to work with their customers. AND....the other product options actually work and understand our industry. Skyslope just made their software product but they don't have the industry knowledge to have it work outside of California.

Pros:

There is a clean look to the software. Customization of the software color schemes is nice to match your company brokerage.

Cons:

I am a major researcher before I pull the trigger on anything. I made sure with the sales rep that the software would do (or not do) what I needed it to do before I pulled the trigger. I especially explained that I have been burned too many times by paying upfront set-up fees and signing contracts on products due to being burned too many times before. Being promised the software would perform as advertised and with posted performance guarantees of help and responsiveness, I went against my own rule, paid the setup fee, and moved forward with Skyslope. Getting set-up I again researched, watched the tutorials, the webinars, read all the FAQ, and literally went through the entire self-help section to learn the system in and out. When working with my dedicated support rep, I knew more about the system than they did. It was really quite sad. It was clear their support reps knew very little about their software and even less about the industry as a whole and how things flow. I sadly had to ask for a new support rep that was knowledgable, and they admitted that this person was new that was assigned to me. My assigned rep was wonderful to work with. The problem was the system did not perform at all to the sold standards and did not contain the features I was promised. My new support rep spent her time trying to figure out "workarounds" for me to try and get the system closer to the promised results. But eventually the growing list of "yeah, the system doesn't do that, but you can ta

On a downward Skyslope

Comments: Not good. Time wasting isnt something i enjoy. Skyslope causes me to waste countless hours because nothing is seemless and straightforward...nothibg

Pros:

Honestly, the fact that they are redoing the UI soon shows thst its not great so nothing.

Cons:

Everything. Its an mess.maybe the fact that theres so kuch stuff and none of it seems to be what you need or where youd think sonething should go.

This system new interface DOES NOT WORK - Save you the frustration and money. Don't buy.

Comments: It is the worst experience overall. I would not choose the product if I had a choice. I would consider switching to another company if this problem continues.

Pros:

I have used Skyslope since 2014, it worked ok in the early years.

Cons:

The new design/interface since 2023/2024. It does not work.

One of the worst vendors I have ever worked with

Pros:

The ease of use of the software is good.

Cons:

The customer service of this company is one of the worst I have every encountered in my 20 years in the business. Their business practices are nothing short of deceptive. I was told my only option was one package, when in reality there were other, less expensive packages available. I was never told this until I tried to cancel and then they tried to haggle like I was buying a car. Completely unprofessional. I will never give this company another dime.

Costumer service has not resolved my issue for a month now

Pros:

transaction checklist its great.

Cons:

costumer service , don't know what they're doing dodging me form one to another and issues not resolved

User Happiness

Comments: It is a little frustrating to not be able to always access the files from one section to another, and it takes some manipulating to be able to do so. Once those issues are resolved, it becomes easier to use.

Pros:

I love that the operator can upload files for convenient access by other users, making it an easy one stop shop for transaction management.

Cons:

The incompatibility within its own portals (from Forms to Transactions).

This is an unweildy and annoying product. A total time waster

Comments: Very bad

Pros:

Not much. Just when I think I may change my opinion I am reminded how annoying and unfriendly this program is. Not to mention that the Realtor is now doing the work of the Administration person. I am sure it is time saving for the company, why wouldn't you want someone else do your job for free.

Cons:

Everything needs improving. Not one thing works consistantly, not to mention being booted out of the whole thing every 5 minutes. Meh.

Auto-renewing term contracts?!

Pros:

User friendly for creating transactions and storing documents, very useful for auditing files on the backend.

Cons:

The Digisign integration would create corrupt files that couldn't be opened. Also the 1-year term auto-renews, so you cannot pivot to another product easily if it doesn't suit your needs. Seriously, is this 1998? Who does auto-renewing term contracts?

Easiest transaction management and file review product out there

Comments: I had been with it earlier and I left to go to loneWolf and I had such difficulties with LoneWolf as did my accountant, my agents, my transaction coordinators, my file reviewer that I was so happy to come back to SkySlope

Pros:

So easy to use! It provides everything a real estate office needs for basic contract, generation, disclosure, generation, file review, and integration with back office accounting systems

Cons:

Document management was a little difficult. It would be nice if it were created in an alphabetical order.

Transaction Manage Like A Pro

Pros:

This software makes all transactions seamless and crystal clear. All documents are in their own organized files under the proper folder.

Cons:

There is a lag on the software, when you search a file it takes forever to fully load.

Simple, straightforward guidance- all in one place!

Comments: Overall, love the program- it's easy to use for the most part and I don't typically have any issues. Other than the con listed above, there really isn't much else that comes to mind good or bad. If a self-proclaimed, technologically challenged girl like me can get it, there's hope for anyone!

Pros:

I love that it literally guides me through all the information that is needed for me to have a complete file. I can check back and make sure all docs were approved but if something has gone sideways, I always have communication from my brokerage to go in address what needs attention.

Cons:

If the feature is there, I haven't figured it out but I would LOVE to be able just add contacts to the file and it pull the information through the steps of building it out. For example, in real estate which is what I use it for, we have the lender, the title company, the other agent, the buyers and the sellers. While the clients and agents are always different, a lot of times we work with the same lender or title company so it would just be great to be able to have their info autopopulate into the file if selected.

Poor Product Experience / Bad Success Manager

Comments: If I could go back, I would not have purchased this software.

Pros:

Others recommended it in the industry; was sold to us as a very premium product.

Cons:

The customer Success Manager failed to deliver a good experience so we could be set up for success. If anything, it's been a bad experience.

Paperless File Management Masterpiece!

Comments: The best file management system with an amazing support team. This is a great program whether you're a solo broker owner or if you own and manage multiple locations/agents. Give it a try! You won't be disappointed.

Pros:

Makes simple the complex nature of paperless file management for agents and management alike. It has the simplest layout of any file management systems I've worked with. Such a robust set of features that it even makes document review a breeze.

Cons:

Nothing really, the system is created with the user in mind so the UX concepts make difficult to dislike this program. There are some glitches but, the staff are there to iron out the wrinkles should you run across any.

Love Skyslope!! I feel organized!

Comments: Simple, good how to use information, well organized and extremely functional for any busy Realtor.

Pros:

Wow!! Great product and totally makes my real estate life so much easier. You can access documents from anywhere making it easy to work from anywhere. I absolutely love that there’s a separate section that lets you know if you have an incomplete items so you can stay on top of your transactions. I feel so much more organized now and being able to email documents directly into a transaction makes my life simple and quick. It can only get better from here with even more technology. They also have an app that allow you to upload and view documents straight from your phone or tablet.

Cons:

I don’t have really any dislikes for the product.

Gets almost everything done from 1 place

Pros:

It has just enough integrations to let you do almost your entire transaction management process from one place. It also has a very clean, modern and easy to use interface once you get the hang of it.

Cons:

Sometimes it falls prey to server issues, and sometimes seemingly basic features are not to be found. They seem to add new features more often than they fix old issues.

SkySlope allows me to organize and file my transactions with ease

Pros:

As the title of my review states, SkySlope allows me to categorize my transactions with ease. As it is set up within my brokerage, I know exactly which documents i need to coordinate my transactions and limit my liability at the end of the day. Linking up with a transaction auditor in my company, there are always multiple sets of eyes reviewing every document which ensures that nothing is missed. Gone are the days of giant stacks and binders full of paper. Everything is now digital.

Cons:

The learning curve can be steep, and I've noticed that older agents in my office have trouble. But that could be true for most software. I haven't had much trouble and recent changes to the site have made things much easier when creating new property files.

Paperwork Solution

Comments: After some pain points at implementation it is overall a really good program and has brought up efficiency significantly

Pros:

The ease of use and ability to vet files and organize paperwork. Even with a couple glitches is very good program and easy to use. Exceptional Time saver - no longer looking for files to find out what is missing. Our Account Rep is exceptional, so is their support team - very efficient and help is always quick and friendly.

Cons:

There are still glitches to be worked out and only just launched the paperwork into Canada. There was a fair amount of working around at the start to not only convert from American to Canadian information.

Skyslope helped us go paperless and be more organized.

Pros:

I like the fact that our whole company has officially gone paperless and agents are allowed to email documents right into the checklist.

Cons:

I don't like that every time you need to download a document, you have to click on it and wait for it to load and then save it. I wish there was a download button.

SkySlope is the BEST!!!

Pros:

Skyslope was implemented by our company last year. This product has made the communication between agents and transaction coordinators seamless! The ease of use on the agent side and finalization on the the TC side is 2nd to none!!!

Cons:

Im not a huge fan of the "Input Assistant". It seems to slow the process down a little bit but this is a TINY little thing! 99.99% of this system is amazing!

One of my favorite programs

Comments: As far as real estate products go, I've felt that SkySlope has the most potential and that they are reaching for it. I honestly don't see much life in most products, but I never feel that with SkySlope.

Pros:

SkySlope is very easy to use once you understand what it is there for. The support is stellar for problems both big and small. My favorite part is that they are constantly improving the program with exciting ideas.

Cons:

Waiting for the deployment of those exciting ideas can be painful when it seems the date is said to be one thing but really ends up being much later. But I suppose it is better to have something to look forward to than feeling trapped.