17 years helping Australian businesses
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About Woop

Manage your social media channels and boost your results with advanced analytics reports.

Learn more about Woop

Pros:

Not Available

Cons:

Not Available

Woop ratings

Average score

Ease of Use
3.3
Customer Service
3.1
Features
2.9
Value for Money
3.3

Likelihood to recommend

4/10

Woop has an overall rating of 3 out 5 stars based on 7 user reviews on Capterra.

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Filter reviews (7)

Verified Reviewer
Verified LinkedIn User
Design, Self Employed
Used the Software for: 6-12 months
Reviewer Source

it saves me a lot of time managing may social media platfforms and its very advanced

5.0 4 years ago

Comments: like i said above it has been a time saver for me and i like the way it helps me connect with my targeted crowd of customers

Pros:

Timed stories straightforwardly from my PC is truly astounding! It's an efficient software. There is a great deal of information in examining reports that are extremely helpful to co ordinate my activities, like make content that truly connect with my crowd. The reports are wonderful and simple to impart to my customers.

Cons:

They have no portable application for plan posts, mass post component isn't accessible yet and there's no coordination with google examination.but may be in the future it comes out but in the last 20 or maybe more days, i have been happy with the outcomes

carol
CMO in Brazil
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

I win a lot of time managing my social media channels and learn a lot with advanced analytics.

5.0 7 years ago

Comments: Really great insights for analytics reports and a time save for manage my social media channels.

Pros:

Schedule stories directly from my computer is really amazing! It`s a time saver. There is a lot of data in analytics reports that are very useful to direct my actions like create content who really engage my audience. The reports are beautiful and easy to share with my clients.

Cons:

They have no mobile app for schedule posts, bulk post feature is not available yet and there`s no integration with google analytics.

Tiffany
Marketing in Switzerland
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Hands off - they charge your credit card without authorization

1.0 3 years ago

Comments: We were lucky when we started using Woop 2019. Then the tool started with problems and there were days, you couldn't use the tool. No answers of emails and so on. Then at the end of 2021: they charged our credit card with 7'500 BRL without authorization. You have no possibility to cancel the subsription. Our emails have remained unanswered until today. We had to cancel our credit card. If you are thinking about using woop, use only the free option and never give your credit card. And don't be surprised if it just doesn't work for a few days. Absolutely unprofessional company that makes profit with fraud.

Pros:

easy to use and relatively favorable plans

Cons:

- no possibility to cancel the subscription - no contact address

Felipe
Marketing in Brazil
Used the Software for: 1-5 months
Reviewer Source

Woop is amazing. Better than everything I've used til now. I recommend each functionality. AWESOME!

5.0 7 years ago

Pros:

Woop is amazing! Analytics, scheduler and full IG management, EVERYTHING I always needed. I was never happy with other apps. Hootsuit, buffer, etc, what archaic tools comparing to WOOP, now I am complete. Costumer support is really kind and helpfull.

Cons:

I am trying to find any but it is beeing hard in the last 12 days. Maybe I can edit this section when I find some. Probabily not.

Sergio
Sergio
CEO in Mexico
Verified LinkedIn User
Food Production, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Watch out for these scammers

1.0 3 years ago

Comments: HORRIBLE, do not enter your card information.

Pros:

I have to admit software is not bad, but this company is was too shady from the start. Bad customer support, no way of canceling subscription. These guys turned out to be scammers, when sending an email asking to cancel my plan, they charged our company 1,800usd without any authorization. They have not responded our emails as of yet. I DO NOT recommend this company at all.

Cons:

SCAMMERS, they will not cancel your account and make un authorized charges.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Cheap but rough

3.0 3 years ago

Comments: I was using it because of its price. And it worked. But it wasn't comfortable.

Pros:

It's quite a cheap solution for those who need to manage more social media channels.

Cons:

Its UI is not only unpleasant, it's annoying to some extent. If you know tools like Buffer or Hootsuite, you'll find Woop awkward. Maybe something has changed recently, so maybe you should give it a try anyway.

Roy
GM in Australia
Building Materials, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Watch out for these scammers! Will debit your credit card without authorisation!

1.0 3 years ago

Comments: Terrible - do not use unless you want to get scammed, no product support or contact details available.

Pros:

Easy to use, until you want to cancel your subscription, then they will debit your credit card without authorization and scam you.

Cons:

These people are crooks - warning do not use! They debited our credit card $2,692.68 on two separate occasions, tried to contact them multiple times, no way of contacting apart from leaving a message on their website, no response. We ended up having to cancel our credit card as the only way to get our money back, still never heard anything from Woop.