Productive Reviews

Core functions are great - would be better with more

Comments: Best experience hands down comes from the account management team, which deals with our issues swiftly and effectively. Almost every SAAS has 1 or 2 key differentiators, but Productive stands out in terms of their support and dedication to ensuring a positive customer relationship experience

Pros:

Everything is all in one place without the need of multiple softwares

Cons:

Some features that are a no-brainer (eg. tracking non-billable proposal hours) should have been able to be directly tracked from the sales function instead of having to be tracked as internal hours. But these are nitty gritty details which should make way to Productive sometime in the near future

Every tool you need for an agency

Comments: It's a great tool and the only one we found that ticks all the boxes for our business.

Pros:

Fully-featured with a continually improving product roadmap and excellent customer support.

Cons:

Sometimes it's difficult to work out how much budget is remaining as the calculations don't always tally with my own figures. Some nuances in how the calculations are done I think. Some features have started to move to the 'premium' tier.

Disappointing reporting clutter and slow service

Comments: Very bad. They promise a lot, but it seems that it's not possible to actually produce the reports that they promise to be able to.

Pros:

What I like most about productive is the Dark mode. They nailed that frature.

Cons:

Useless reports. Customer service. Clutter of code. Buggy.

Fantastic Support Team

Comments: I love it. I've looked at other tools, and turned them down simply because of their lack of reporting and all-in-one capabilities. Despite smaller features like automation, note taking, and dependency being really attractive.

Pros:

We love that this tool is agency management in one tool! We can track projects / tasks, as well as record employee PTO, schedule work to manage capacity, and bill ALL IN THE SAME PLACE. Customer support is responsive and immensely helpful. Especially for explaining the parts of the tool that applies to areas outside our expertise (like finances).

Cons:

The list layout leaves things to be desired in terms of design and organization of information. Would love to see automation, and the ability to mark tasks as dependent on / blocked by others come to the tool. The note taking tool is really basic and not co-write-friendly.

Being intuitively productive

Comments: Productive has been my go to product from the start to track my time, manage my budgets and create my invoices. Having 1 product that can do all these things (and more) gives me, as the end user, a peace of mind.

Pros:

The intuitiveness. Even the most complex features of the product are being made very easy to use.

Cons:

Honestly, none I can think of currently.

Productive Has Made Us More Productive

Comments: It has been a good experience and I recommend it to many people. It can get a little cumbersome once you have a lot of data in there and we still haven't been able to transition over our Quickbooks sync to Productive. I would like some more training during times we can attend.

Pros:

I love that we can set up project budgets and track our progress against them in real-time so we can better allocate resources and determine our profit margins. I also appreciate that the company has a robust roadmap and is constantly adding new features. It is fundamentally easy to set up on the project side. There is a ton of flexibility with different views you can have for tasks. The ways you can slice and dice your data in here is a major win for agency owners.

Cons:

The biggest thing we need is a way for our clients to submit tickets to our team so that we can tie it back to the project and if needed, add a new project scope, but there is no interface for clients to submit requests to us via Productive. We haven't found any ticketing software that will integrate with Productive either (maybe by Zapier, but we'd really just prefer to stay in Productive as much as possible).I would also like to be able to see more history on staff time off/vacation time. Once a year has been completed, the data got removed when their new allocation was given. The Dashboard view can use some improvement based on the priority of actions. I would also like to see time chronically from when my timer was started so I can see when it happened during the day, but if you use the timer feature and then switch to the calendar view, it throws all the entries to the top of the day for some reason.

Very all-round and effective projectmanagement app

Comments: I'm very happy with Productive and all its features, also the contact with the support is always very engaging!

Pros:

Productive shines in its range of features that just click with our wishes in managing projects. It keeps track of alle important aspects of tasks, budgeting, time, invoicing and reports we need to do our best job for our customers.

Cons:

Productive could become better when it has a translation in Dutch, for our customers who are not as tech savvy as we are. The way projects can be invoiced could get some improvements, also bulk editing budgets.

Gave me a running start

Comments: I use Productive for my day-to-day operations and was able to do an integration with Trello using their API. This makes my invoicing a breeze and allows me to give time reports to my customers. There is a ton of other features (sales pipeline, scheduling, financial reports) I am not using, but just for the small part I am using, it is a big time saver.

Pros:

Productive has: - comprehensive feature set - ease of use - a tutorial to get you familiar with the different modules of the product - a decent price - customers can access the platform (when you grant them access) - an API to allow integrations with other components - responsive support (some bugs get fixed really fast)

Cons:

- some structure elements may not be an exact match to your business (like with any product) - support is only during business hours, being a solo entrepreneur, problems don't always happen between 9-5 Monday-Friday - support could benefit from a ticketing system instead of a chat-based system - the task component have few features when compared with Trello. Strange for a company that brands itself as "more powerful than Trello and simpler to use than Jira" (https://www.productive.io/tour/project-management/).

Divante, Daniel Darangowski review

Pros:

The whole scheduling structure: Company -> Project -> Budget -> Service -> Scheduling. It gives us a lot of flexibility.And the team is awesome! Super easy to reach, very helpful with and with amazing attitude <3

Cons:

Insights are pretty complicated if we want to connect data from different sources. THough I know it is a challenging topic

Party For Our Planet LLC

Comments: 10/10 would recommend to anyone leading a team, or who just wants to stay organized

Pros:

Great for staying organized for large multi purpose businesses

Cons:

Is not integrated with social media as it could be

Productive.io review

Pros:

Frequent updates and changes to the platform. It's getting better with every update. Has great customer support and makes collaboration really smooth!

Cons:

Milestones could be a little clearer, but there is nothing I dislike about Productive.io. Productive.io is better with every update.

The definitive tool to manage and optimize.

Comments: I love it because being able to manage tasks, track time, share documents and plan resources from one place has greatly simplified the way I work.

Pros:

I love the reporting system that provides me with actionable data so I can make more informed decisions and optimize profitability.

Cons:

I sometimes have difficulty customizing certain aspects of the platform especially when it comes to the user interface.

Productive is integral to our success

Comments: Exceptional.

Pros:

The features are designed for an agency so we use most of them, all day, every day. What we really like is: 1. The user interface is superb - intuitive and fast to use. The best we have seen. 2. Help files and customer services is excellent. There hasn't been a question without a really satisfactory answer. There isn't another system we use that is anywhere near as easy to use as Productive is. Remote working puts more pressure on the system and it has supported the team now spread out over thousands of miles.

Cons:

Not much - would like slightly more customisable templates to allow us to add more text and graphics to them.

Complete product and A+ customer service

Pros:

I've used Productive for the past 7 months and it's been very, very helpful. As a project manager it offers you a great way to keep an eye on your running projects, upcoming deadlines, internal planning and much, much more. Besides that I must say that the customer service offered by Productive is the best I've experienced in my career so far. [SENSITIVE CONTENT HIDDEN] and his team are simply amazing, doing a great job assisting your every need and are more than happy to jump on a video call to help you out when needed. When asked to help me with a financial overview by using 'Insights' [SENSITIVE CONTENT HIDDEN] immediately took the liberty to create some overviews to show me what Productive is capable of which helped me out a lot.

Cons:

In all honesty I didn't miss a feature. The team is constantly updating Productive as it is and if you have useful feedback they'll implement this within a few months. It's perfect.

Greatest agency management software

Pros:

Productive enables me to keep everything in one place; all the way from ideation, budgeting, project management to expense tracking. It strikes the right balance between powerful features and ease of use. I love using Productive, especially features such as Insights which really position it as a unique tool on the market.

Cons:

Productive is best utilized when the entire organization is actively using the tool. Buy-in from most if not all internal stakeholders is highly recommended.

Excellent all-in-one tool for productive running of the company. From sales to invoices, with all of

Comments: productivity

Pros:

I've implemented Productive as a project management tool into my company ENTG 3 years ago. We are providing numerous digital services to our clients and big chunk of that is also production. When I tried it it was still in the early phases but basics as task and time management and contacts were covered. Since then, Productive had upgraded by listening to it's users like us into a tool that you can use for running a whole organization. We have our sales pipeline, our project management and profitability reports, scheduling from recently and even invoices creation through 1 click. Would really warmly recommend it to everyone that don't feel like bothering and paying to 5 different systems in order to get the same results that Productive can make in just one.

Cons:

Mobile app is still not performing in the optimium experience like the web app, but it's still very usable and improving daily.

A good but expensive option

Comments: It's good but certain aspects could be improved.

Pros:

I like the split of booked and billed hours, as well as the ease of invoicing

Cons:

It's very expensive compared to similar products. The mobile app is clunky.

Overall satified customer

Comments: All the workflows of the daily business are covered!

Pros:

Productive as a One stop shop for agencies is so easy to use and has a solid stack of features

Cons:

Some small stuff that is missing, but I know that you guys are on it.

Easy to use, user-friendly interface, nice design, has much useful stuff.

Pros:

Connecting my words with photos using just one monkey :) Schedule option is great too, and I like and use a lot of custom tags.

Cons:

Boards. Let's say, one project has 5 boards, and when moving tasks from one board to another, I don't know where does it go. It's easy if I'm the owner of the project, but when I'm doing some things in other project, I just don't know where to put it. Suggestion - maybe when the user is in one board, he can just see task lists from that board?

Productive productive!

Pros:

Future-focussed and a modern software for agencies

Cons:

Hard to make full use of Productive and some features - such as the sales funnel - don't act enough like a CRM.

Nice interface and easy to use, lots of features

Pros:

The interface is exactly what I need, easy to use and find what I'm looking for. Also allows the team to communicate with the client and get feedback. You can assign tasks, view the calendar, upload files, and I like that you can reply via email and that there's Time Tracking included. Also like that there's a free 30 day trial that doesn't require you to add your credit card. One thing that really stands out from the rest is the Sales section, you can see where you've submitted Proposals (including estimate amount) and see them 'In Negotiation' so you can keep track of projects that aren't even started yet - and then convert them to Projects.

Cons:

The fact that they charge per user is not all that great because the amount of users changes all the time, depending on the project, so there's no way to plan your monthly budget (if you're a small company that matters).

Professional. Approachable. Friendly. Helpful.

Pros:

It really has the potential to unify the agency processes and eliminate the need for several tools. It brings together time tracking, project management, CRM and sales, financials, invoicing. One of the really cool options is the fact that you can use as much or as little features that you need. You adjust the software to your sales and business process not the other way around. A special hat-tip goes to the support team. They were readily available, helpful, really went an extra mile to help out, even came to our office and did a presentation and training even before we signed up for the software. I am in this industry for more than a decade and rarely does one see support team with so much passion about their product and their willingness to explain all the possible details. Highly recommended!

Cons:

In some rare occasions there are minor issues with synchonisation between time entries made from the website, mobile app and desktop widget. However, when we reported those issues, team was quick to fix them and continiously offered help.

Great tool, but a bit expensive

Pros:

Productive worked great for us at the beginning, and really helped us to keep track of our projects and costs.

Cons:

Pricing was a bit high compared to other tools and there were some features missing like real time board updates.

Great package for a small fee

Pros:

It's simply great value for money, it gives you tons of features in a very easy to use interface. Wholly recommended.

Cons:

The only thing is that it's meant more for agencies with more staff whereas I tend to use it solo for 90% of the time, which means some features go unused

I really like the tool as a designer, but have my doubts as a projectmanager

Pros:

The time tracking and the insights. we almost never forget to track our hours and i can see easily how much time we spend on each project.

Cons:

The invoicing features! We can't make our invoices like we want to and have to do double work now. :(