Xoxoday Reviews

Outstanding Site

Comments: My overall experience was very great and positive because of their fast and proactive actions to their customer and users. I would say that this site deserves a very good ratings.

Pros:

Xoxoday is very active and one of the best site for gift cards, my experience with this site are extremely exceptional their customer support are very helpful and accomodating. I will recommend this site because it is very user friendly and helpful site.

Cons:

Nothing I can say about the Cons just a positive of Xoxoday.

miracles of xoxo

Comments: it is very good and will be using it always

Pros:

It is handy, very easy to use and having many option to redeem the points

Cons:

when i will reedem points for book my show , it will take 7days

WORST CUSTOMER SERVICE SUPPORT EVERT

Comments: I have a gift voucher that I need replaced, as that store brand only has 5 branches where you can use the voucher. Unfortunately, only one of those branches is near my area. I went there and discovered that that branch is actually closed already. I first reached out to Giftaway, who was nice enough to attempt to assist me, and advised they can assist me if I still want to try to use that voucher on a branch they can locate. They also gave me the option to reach out to Xoxoday - which has been the WORST experience I have received. Their excuses:
a) I cannot open the voucher (even though I gave them the link, a screenshot containing the code)
b) They want me to reach out to my company's support team instead BECAUSE they cannot do anything for me (which is such an amateurish response).
c) When I asked why EXACTLY do I need to reach out to my company's support team, and what INFO they NEED to finally assist me - THEY DONT RESPOND
d) They then spammed me with multiple automated emails, saying "Here is your ticket link for the concern" - which I CANNOT ACCESS. Seriously, DONT USE THIS COMPANY, very unprofessional customer service

Pros:

They respond FAST (even on weekends) - but their responses are scripted and does not help me resolve my concern AT ALL

Cons:

WORST CUSTOMER SERVICE SUPPORT I have ever dealt with. Gives me automated responses for a turnaround, and does not attempt to assist me AT ALL

Xoxoday Product Review and Improvements to Consider

Pros:

Xoxoday is very easy to use / navigate. It offers a variety of options to choose from through several online platforms.

Cons:

Some survey times take time to complete. It would be beneficial to have unlimited time to complete them without restraint.

Perfection and Xoxoday

Comments: I started using it since last 6 months and it is a wonderful app to redeem points and always works perfectly .

Pros:

I like how it allows us to redeem points on various apps and mostly it has its own products as well .

Cons:

Nothing of such, did not find any glitches in the last 6 months

I really happy with the service of lifepoints. It is one of the best survey website.

Comments: I had a great experience with lifepoints. Perfect redemtion. Short time surveys. All over best❤️

Pros:

It's easy to use. It give me many surveys in a single day. Gift points is enough according to surveys. All over, one of the best❤️ I love lifepoints ❤️

Cons:

Sometimes surveys will disappeared when I loggin. Please give more time to stay survey on website.

Highly Recommend

Comments: Overall this is a solid product and I would recommend it to other organizations.

Pros:

This platform is well designed and is an great tool for employee engagement. The analytics portion of the platform is very useful to track and engage with our organization.

Cons:

We wish that we could filter posts on the main page and then to be able to give points to employees that is not always posted publicly. Managers would like the option for public and private appreciation.

Genuine customer service

Pros:

Response through mail Quickley and solve the problem within hours if we have a problem and sending gift cards quickly

Cons:

Website slow sometimes running huge members paricipate in website

Designed to make money on expired rewards

Pros:

My employer started using this platform and sent me some rewards over past two years. Recently I noticed that $250 worth of rewards were expired few months back. I was never sent any reminder from this platform and customer support says that there is no way to get them back now. Also they did not tell me if the expired rewards were sent back to my employer or were monetized by the platform.

Cons:

No customer loyalty, looks like the entire platform is designed to make money on expired rewards

Excellent Way to Motivate our Team with Xoxoday Gift Card

Pros:

Xoxoday is a great idea that any one can buy the giftcards and share it in employees and team for motivating team. It really great idea and plan for excitement.

Cons:

Nothing to say at this point of time as per my knowledge and experience.

Xoxoday Plum Review

Comments: Everyone is so helpful and a pleasure to work with. They solve all customer support issues in a timely manner.

Pros:

Simple to use, bulk upload to send a lot of awards at one time, tracking and redemption reporting.

Cons:

Any ideas discussed has been tweaked or adjusted for future sprints.

Amazing experience with Xoxoday

Pros:

I used the Global Rewards Marketplace product the most and really liked everything that it offers. There are tons of options for you to choose from. Customer service experience has also been great!

Cons:

I found a little difficult to navigate through the website. I didn't face any other issues.

Useful

Pros:

The processes are quick and works fairly as promisedRedemption/ Delivery processes are well explained

Cons:

The website goes blank when logged in, doesn't ever work on m-web/ desktop/ incognito.

Awesome experience, thankyou XOXOday

Pros:

with ease and variety, shopping experience was awesome.

Cons:

like everything abt the xoxoday, all good.

Employee rewards source

Comments: It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.

Pros:

There are various source of options where we can redeem it

Cons:

Found none so far, it is pretty good overall

Review

Comments: Over all good

Pros:

Fast, easy and efficient. Wide range of denomination.

Cons:

Whenever number of vouchers are less we receive vouchers within the emails. We would recommend to send the vouchers within the excel format only. It would be great to have a voucher final status report. We would like to know how many of our users are actually redeeming ther vouchers before it gets expired.

Okayyy

Pros:

Xoxo Points and posts and overall this software is good

Xoxoday is awesome

Comments: Appreciating the employees good work by nominating is a great way to motivate. Xoxoday made it easy. Love it

Pros:

Appreciating the employees good work by nominating is a great way to motivate.

Cons:

None as far as I think.. Everything seems perfect to me 😊

Engaging Software

Comments: Great! The team is prompt and helpful

Pros:

The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.

Cons:

We can only reward points. Would appreciate if a service of rewarding with gifts is introduced i.e. instead of giving 1000 points to someone if I can give them a movie voucher.

Giftxoxo Rewards Platform Review

Comments: Great

Pros:

Ease of use and the way one can navigate through the portal without much hassle.

Cons:

Nothing as such. However something can be improved on the end side.

Good deal for rewards and recognition!

Comments: Great product which solved our requirement for Rewards and recognition

Pros:

We have integrated Xoxoday with our HRMS tool. Due to this, gifting and claiming gifts is seamless. They also have a wide range of gifts to be chosen from which can be claimed via the points which we assign.

Cons:

None. There were some additional features which we wanted. This was available in their other product - Empuls

Xoxoday: very useful website

Comments: The overall experience is really great as there is a huge variety of options to choose from and the website is easy to access as well.

Pros:

The most useful feature was to be able to buy coupons for a variety of online platforms like amazon, flipkart, paytm, udemy, uber, etc. The website interface is very user friendly and easy to navigate.

Cons:

There are no vouchers that can be claimed for gaming platforms like epic games, steam. The delivery of some coupons could be done faster.

Review

Pros:

I like this software as it is user friendly and voucher codes would be shared immediately and can purchase without any downtime

Cons:

I did not notice anh cons as of now Just want to confirm it is secure

Highly suggested for International rewards and gift management

Pros:

We primarily use it for rewarding customer advocates in 30+ different countries. The best part of Xoxo Plum is that the end user can receive the gift card for any of the services listed in his country. This will eliminate the regional currency problem that companies face while running a high scale reward program

Cons:

Customisation options are decent enough but needs improvement. Reply-to email should be customized by the end-user.

Awesome Product!

Comments: Overall experience great.

Pros:

The process of redeeming gift is very easy

Cons:

The options for redeeming the gift code are few.