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Greenlight Guru Clinical Reviews

About Greenlight Guru Clinical

The only EDC platform for Medical Devices & Diagnostics. A complete data collection toolbox for PMCF and Clinical Investigations.

Learn more about Greenlight Guru Clinical

Pros:

The most valued features are the reuse of forms, available AE/SAE forms, and the ease of use for all the investigators. It allows to easily scale the study for multi-sites and multi-phase trials.

Cons:

The system worked well before the last update. Since 5 weeks the study personnel have problems with the system.

Greenlight Guru Clinical ratings

Average score

Ease of Use
4.6
Customer Service
4.8
Features
4.0
Value for Money
4.6

Likelihood to recommend

8.5/ 10

Greenlight Guru Clinical has an overall rating of <span class="">4.4</span> out 5 stars based on <span class="">72</span> user reviews on Capterra.

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Filter reviews (72)

Michaela
Michaela
Research Coordinator in US
Verified LinkedIn User
Research, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Smart Trial for Clinical Studies

5.0 3 years ago

Pros:

This software is very user friendly, it's easy on the eyes and very simple to navigate. It runs really smoothly. I have only been using it for about 5 months so I haven't ventured into certain aspects.

Cons:

There are a few features that are wanting. Seeing/sorting screen fails, separating new submissions of imaging from ones that have already been downloaded, quick buttons to visit forms.

Susan
Data Management in US
Medical Devices, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Very Well Done

5.0 5 months ago

Comments: I have enjoyed working with Greenlight Guru, I love the webinars and the training videos, so helpful

Pros:

I like the ease of building, and the support received. The response time from the help desk is second to none.

Cons:

It would be nice to have another table set up option.

Paul
Cardiologist in US
Medical Practice, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Avoid

2.0 2 years ago

Comments: Terrible

Pros:

I do not like it at all. I have used many different electronic data capture form programs. This is one of the very worst. It is not user friendly; it is cumbersome to use. I hate it.

Cons:

Not user friendly.Cumbersome.Fields have incorrect decimal places or choices.

Greenlight Guru Response

2 years ago

Thank you for your honest review, we always appreciate candid feedback. This is rare feedback for us, and we would like to get in touch with you to hear more about your experience, but we haven't received any communication or support tickets from you. If you'd be interested in providing more feedback, please reach out to us directly on [email protected].

Angeliki
Clinical Data Manager in Greece
Biotechnology, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

GGC Review 2024

4.0 4 months ago

Comments: The tool is friendly to use and provides a lot of options for different study needs. It is also a plus that the support is always willing to help.

Pros:

Quick and easy set up and user friendliness.

Cons:

Sometimes that you cannot customize solutions based on your study needs.

Nishat
Research Trial Manager in UK
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good Platform with minor improvements still needed

4.0 5 months ago

Comments: Overall I would say customer service support was very good and I was easily able to pull out important data. I would only say that during set-up, I would spend extra time to ensure all the forms are accurate and create individual forms

Pros:

I enjoyed how user friendly the platform was and the ease of creating reports was an excellent feature

Cons:

I did not like that forms were not individually created. This created a lot of issues for us in the long run, as when you want to edit a single form at a certain timepoint, it ends up changing all the timepoints that use this same form

Nihal
Clinical Project Associate in UK
Medical Devices, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Greenlight Guru Clinical experiences

5.0 5 months ago

Comments: It has been very easy to learn how to create forms in Greenlight Guru Clinical. The staff involved in training us were very helpful not only during organised training sessions but also via email where they were very quick to answer any questions we had. They have been key in making sure everything has been done efficiently when time is valuable.

Pros:

It is very easy to design Electronic Case Report Forms using Greenlight Guru Clinical. The variety of question and answer types has made it very quick and efficient to tailor forms to how we want them to be presented. Other features such as adding validation rules are also very easily implemented making the process very straightforward.

Cons:

Reminders for participants to complete forms are currently sent automatically, it would be ideal if reminders could be sent manually too.

Darwin
Research Nurse in UK
Health, Wellness & Fitness, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Positive experience using Greenlight Guru

5.0 5 months ago

Comments: Positive experience overall due to ease of use.

Pros:

Platform is easy to navigate. Simple but comprehensive sections available. Linked Con-Meds and AE sections.

Cons:

Not linked to IRT. Difficult to rectify if recorded off study and future visit sections impacted.

Karol
Research Data Manager in UK
Research, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

I am quite satisfied with GGC EDC.

4.0 5 months ago

Comments: Very positive and I would recommend it to any other non-commercial organisation.

Pros:

Easy to use for set up of studies and really quick and efficient system support team.

Cons:

We can raise only one query per question and if we want to edit the query, we have to close it first and open a new one.

Joshua
Clinical Research Associate II in UK
Research, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Efficient and Effective

4.0 5 months ago

Comments: My overall experience with Greenlight Guru Clinical is a positive one. Out of many data capture platforms I have used, it certainly ranks highly amongst the most efficient and effective.

Pros:

The user-friendly nature of the platform makes training sites easier. From a CRA perspective, I have received less queries from sites regarding navigating the eCRF.

Cons:

The lack of in-depth monitoring reports makes it difficult to generate detailed overview of data points.

Margarita
Trial Manager in UK
Research, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Would definitely recommend

5.0 5 months ago

Pros:

Extremely intuitive and user friendly design which meant very minimal training for sites staff and no time spent answering questions about use of database after SIV. Several sites praised how easy it was to use compared to usual EDCs. The customer service team has always been very quick and helpful when answering our queries about potential changes to study forms.

Cons:

At the time I used the EDC review of live data without extraction on the website was quite minimal, more tools to review and summarise data without having to download it would be helpful.

Rizamay Charine
Clinical research nurse in UK
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Greenlight Guru is the best!

5.0 5 months ago

Comments: Greenlight guru is very efficient and easy to use. Compared to other EDC platform, Greenlight Guru does well in terms of speed and design interface causing significantly improved work efficiency.

Pros:

The interface is user-friendly and easy to add and find data. The user can easily navigate to the tabs and panes so one is able to see if data is missing or incorrect. It's also easy to toggle between panes when looking for information.

Cons:

Sometimes the website is slow and just loading for a while.

Betsabe
Clinical Research Facility team leader. in UK
Research, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Clinical Research Team Leader

4.0 5 months ago

Comments: Using Greenlight Guru Clinical for a clinical trial has been a highly positive experience. The platform's user-friendly interface makes it easy to plan, track, and manage all aspects of the study. Its robust data collection and management features ensure high-quality data capture, significantly reducing errors. Overall, Greenlight Guru Clinical has greatly enhanced the management of our clinical trial.

Pros:

I believe that that Greenlight Guru clinical is very easy to use.

Cons:

I can not think about anything at this point.

Mohammed
Clinical Data Manager in UK
Research, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A great product with room to grow

4.0 5 months ago

Comments: i use Greenlight guru for multiple clinical trial studies and for the most part the system is sturdy, quick and easy to train others in. it some have some hic-cups occasionally but its great for most trials and I would recommend it.

Pros:

the robustness of the program and the general accessibility of the application, the ease of use and the customisability

Cons:

it can be difficult to update queries on Greenlight at times as sometime the build is stuck in a catch22 situation where a query cant be answered,

Kyla
Clinical Research Data Entry Clerk in UK
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

4/5 Good EDC platform for Clinical Research

4.0 5 months ago

Comments: Overall good experience with greenlight guru. Data entry has been smooth overall as well as communication for query resolution.

Pros:

Many features for data entry. Depending on the design of the eCRF, there are many ways to match source data based on the available features. The symbols are clear in the way that it shows when a form is incomplete, complete, etc.

Cons:

View for visits and navigation ease is bad. You cannot navigate between visits without leaving page and entering participant view again.

Daniel
CRA in Netherlands
Medical Devices, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Why SMART-TRIAL

4.0 5 months ago

Comments: It is an essential tool for maintaining clinical trial data and communication with the clinical sites. It saves significant time and brings accuracy to the study.

Pros:

User-friendliness and good services are the best characteristics to be addressed.

Cons:

The high cost of ownership is the only downside to be addressed.

Hyun Jin
Senior Clinical Research Nurse in UK
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Highly user-friendly EDC for novice and experts alike

5.0 5 months ago

Comments: overall one of the best EDC available. the different sections are clearly marked and signposted, which made it easy to navigate.

Pros:

Easy to navigate, clearly marked sections, the colour-coded layout is also helpful

Cons:

data entry information, especially when correcting/double checking for accuracy, can take time as users need to scroll up and down several times. maybe it can be more condensed (e.gl left questions, right answer)

Isaac
Clinical Operations Associate in Canada
Medical Devices, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

GG Clinical Review

4.0 5 months ago

Comments: Good, the UI/UX I enjoy and support is responsive. As described previously I do encounter technical issues, but the overall experience is still positive.

Pros:

I like the overview of the data events per participant, show if rules, and the ease of use.

Cons:

I dislike how only 1 eConsent module can be used per process, I would like the ability to have the signature in select spots for sub consent portions. Also wish there was a way to apply show if rules in batches.

Krestine
Research Nurse in UK
Research, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great useful research tool

5.0 5 months ago

Comments: It is a great tool for data gathering and the ease of use help researchers to lighten the load of their job.

Pros:

Easy to use! It is also my first electronic data capture and I am surprised to learn it quick and easy!

Cons:

The notification is a repetition of the queries so I usually mark it read all.

Laura
Sr Manager of Clinical Affairs in US
Medical Devices, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Intuitive and user friendly

4.0 5 months ago

Comments: It has been pretty good thus far! We've had simple and smaller studies and have found some limitations with what we've wanted to build. We've worked around them but would like to see more updates and changes overtime.

Pros:

It is easy to use for a small company that does not have a full data management team. The support has been great from the team and resources are helpful.

Cons:

There are limitations with process and data rules for building out complex studies.

RABAB
Research Nurse in UK
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Greenlight Guru Clinical

5.0 5 months ago

Comments: My overall experience with Greenlight Guru Clinical has been highly positive. The platform is intuitive and easy to use, with a straightforward interface that simplifies the management of clinical trials. Its comprehensive features ensure regulatory compliance and efficient data management, significantly enhancing our workflow.

Pros:

The platform intuitive design makes it easy to navigate and it provides robust data collection and management capabilities, facilitating accurate and organised record-keeping.

Cons:

I have no issues with Greenlight Guru Clinical and found it very easy to use and straightforward. Its intuitive design and comprehensive features have made managing our clinical trials much more efficient.

Faustina Suvi
Clinical research Nurse in UK
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly

5.0 5 months ago

Comments: Easy data entry, Good and prompt customer support

Pros:

Green light guru is very user friendly.

Cons:

sometimes, there are issues with opening data entry pages

Asia
Clinical Research Specialist and Data Monitor in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Data Monitor

5.0 5 months ago

Comments: 8/10, would definitely use again, with a few improvements

Pros:

Easy access and learning to use the system

Cons:

signing in every time i walked away from my computer or when i didn't use it for more than 10 minutes

Silvia
Clinical Trial Manager in Denmark
Medical Devices, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing eCRF!

4.0 5 months ago

Comments: I have a really good experience with GGC. It's my first time setting up and working with this type of eCRF and it's been amazing.

Pros:

It's straightforward to set up all the modules and rules, based on the clinical study you are conducting.

Cons:

Protocol deviations are not well defined and sometimes I would like to have more rule options.

Rosa
Clinical Research Practitioner in UK
Research, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good Service

4.0 5 months ago

Comments: No technical issues with access and it is easy to navigate

Pros:

Easy to access and it is easy to navigate through

Cons:

until now it works fine for me, I have not find any issues entering data

Alexia
Clinical Research practitioner in UK
Hospital & Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Clinical Research Practitioner

5.0 5 months ago

Pros:

Greenlight Guru Clinical is very intuitive, user-friendly and easy to use.

Cons:

There is nothing that I do not like about this EDC