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About 6Storage

6Storage is an all-in-one self storage solution designed by industry experts and offered at a competitive price.

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Pros:

Every time I have had an issue I just call him and he not only explains how to do what I need done but takes care of it for me.

Cons:

One of my few gripes is that the SMS messages are not truly two way.

6Storage ratings

Average score

Ease of Use
4.7
Customer Service
5.0
Features
4.6
Value for Money
4.9

Likelihood to recommend

9.6/ 10

6Storage has an overall rating of <span class="">4.7</span> out 5 stars based on <span class="">91</span> user reviews on Capterra.

Filter reviews (23)

1 filter applied
Susan
Susan
Marketing Manager & Client Relations in US
Verified LinkedIn User
Transportation/Trucking/Railroad
Used the Software for: 1+ year
Reviewer Source

6Storage's customer service - impeccable - always available and willing to assist our needs.

4.0 7 years ago

Pros:

Automation - invoices sent prior to billing date. Many beneficial features - 6Storage is constantly improving features which make our staff's job easier to keep accurate accounting and effective communication with our tenants. Communication - 6Storage is always available 24/7 and they collaborate with their entire versatile staff to solve our issues within a very reasonable time period and with grace. They are always courteous and patient and they never give up in solving our needs. Alen heads up the sales & tech support team and has been very helpful in educating us on the use of the program including one on one personal tutorials in real time. He cares, understands our needs and proves it by following through with every request and in a timely manner.

Cons:

Program runs a little slow but I partially blame that on we American's being impatient. Also, some features take several steps to get the job done - but the job does get done so I can't complain.

6Storage Response

7 years ago

Thank you so much for your kind words, Susan. We really appreciate you taking the time out to share your experience with us and we agree, Alen is truly a gem to have on our team! We are glad to know that the automation process makes the job easier, also we count ourselves lucky for customers like you. We will optimize the speed within 3 seconds, as it has an average of 5 seconds.

Jan
Office Admin in Canada
Facilities Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Dawson Road Mini Storage

4.0 3 years ago

Comments: So far, so good

Pros:

Ease to use, payments process is simple and fast

Cons:

So far there is nothing that I use that I do not like

6Storage Response

3 years ago

Thank you for the positive feedback, Jan!

Tiina
managing director in Finland
Warehousing, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good

4.0 3 years ago

Comments: I have always received good service. I have always been answered when I need help.

Pros:

Contract management. I would like a little improvement on this. Good if we could make a change to the saved dates, for example. Sometimes there was a problem when the invoice dates did not match. For example, February is 28 days or 29 days.

Cons:

Inelasticity of the bill to the country-specific need.

6Storage Response

3 years ago

Thank you for your comment Tiina. We have noted your feedback. Glad to hear that you're happy with our support!

Jessica
Manager in US
Venture Capital & Private Equity, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Functional and affordable

4.0 6 years ago

Comments: My goal is to automate more payments and tenant correspondence. I would like customers to setup automatic monthly payments, and for invoices and late notices to be automatically sent as needed. I would also like gate access to be integrated and revoked when I tenant is late. 6Storage has helped me reach some of these goals, and we are working together to accomplish them all.

Pros:

I love the price and the excellent customer service. The 6storage team is very responsive and thorough. The price is very competitive and the software seems to have much of the same functions as the competitors. The software is adaptable and the team seems happy to help with individual solutions for my specific needs. I still have not integrated with out gate system, but hope to soon.

Cons:

I occasionally encounter bugs in the software. Usually minor issues that are resolved quickly, but they can be annoying when I don't have much time. I also found that some of the GUI is not as intuitive as I would have liked. There is more of a learning curve than I expected, but that is likely true for any software. I am only passively managing one facility and 6storage is quite sufficient for that. Some things were not as automated as I had hoped, but the team has helped me with that too.

6Storage Response

6 years ago

Wow, I was amazed by your brief compliments on our software and thanks much for taking the time to list down your good and bad experiences. We do admit that there's a learning curve involved and that's why we offer exclusive support all the time to help you through that. And as you desire we always do aim to offer much more automation to the system for FREE all the time. You¿re the best, Jessica. Thank you again for sharing such a positive experience. It means the world to us.

Attila
Owner, Managing Director in Switzerland
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Deposito Ticino & 6Storage

4.0 4 years ago

Comments: Remote work, storage facility almost runs by itself, keeps the labor cost down.

Pros:

Easy to use, great self-help search option, for almost all the problems gives the right solution.If I do not know what to do, I get a help shortly by online chat.

Cons:

I really do not have any dislikes. I think has too many features that may not need.

6Storage Response

4 years ago

Thank you so much for your kind words, Attila. Glad to hear that you're happy with our 24/7 support, We really appreciate you taking the time out to share your experience with 6Storage.

Steve
Manager in UK
Packaging & Containers, Self Employed
Used the Software for: 1+ year
Reviewer Source

Easy to use

4.0 4 years ago

Comments: As I said it is good to keep track of things

Pros:

Easy to use, ideal for keeping track of things. Good selection of uses

Cons:

If an email is already registered on the system it will not let you enter it on another rental unit, I have to contact your people to change it for me.

6Storage Response

4 years ago

Thanks for the review, Steve.

Ingela
Manager in Sweden
Warehousing, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Merx Storage

4.0 5 years ago

Comments: I am still learning and cannot say until I am using the software with my customers. I am still in the process of setting it up.

Pros:

Everything in one place and the program talks to invoicing. A good overview of the facility.

Cons:

A bit slow and some features are missing, such as privet customers pay tax and private customers dont. We have a selection of units only for customers, they should include tax. The other units are all taxfree. The translation is messing things up. I have spent a lot of time with the translation and found a lot of bugs there.

Corbin
Owner in Canada
Real Estate, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great Software. Makes running my business easier.

4.0 3 years ago

Comments: Overall great experience. Really love of the software makes our jobs simpler and ultimately allows us to time growing the business vs. spending time on the day to day.

Pros:

The biggest advantages of this software are automation, website integration, and easy if use.

Cons:

Customer management is something I think needs improving. I talk to leads on the phone and I want to be able to record notes about the call. I would also like the ability to have people update information. We have a lot of people that fill out the request forms but don't fill out all the information.

Dave
Property Manager in Canada
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Pros and Cons

4.0 3 years ago

Comments: I am very please with the S/W and I am looking forward to version 2 once merging is complete.

Pros:

It's ease of navigating around the program. It covers almost all the features needed to run the business. it was easy for a temp worker to pick it up and use while I was gone. I love the email report. It has come in very very handy. Also, the price in good.

Cons:

I would like the discounts to be easier to use. There needs to be allot more reports. Reports are essential. All this data going in and no way of seeing it. One that comes to mind is marketing. It would be useful to see how customers found us. It would be nice to be able to create more reminders like to remind me (not the customer) when a discount is going to end. I should be able to tell it, like other reminders, how many days to report to me. I wish transfers would only transfer the tenant from one stall to another and not recalculate anything especially if the rate did not change. It should simply move it.

6Storage Response

3 years ago

Thanks for the rating, Dave. We really appreciate it! We have noted your comment on the reports. We will work on the same.

Santeri
Co-Founder in Spain
Warehousing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

6Storage - The most well rounded Self Storage software management service I could find

4.0 3 years ago

Comments: The overall experience is great and would recommend anyone starting in the Self-Storage business. They fit the bill for businesses that are just starting and for scaling your business quickly.

Pros:

The software is very easy to you and has many features other competitors lack. The team is competent and helpful when problems arise and are always available to help. I highly recommend the product because they will adapt to your needs without being expensive in the process.

Cons:

Customer service is always available yet you need a few iterations before you arrive to the optimal solution. So it requires some time to be spent with them to really get everything ready to work for you at the most optimal level.

6Storage Response

3 years ago

Thank you for the feedback, Santeri! We appreciate the time you took to write such a detailed review!

Vegard
CEO in Norway
Real Estate, Self Employed
Used the Software for: 1-5 months
Reviewer Source

We are very happy with the 6storage software

4.0 2 years ago

Comments: It has been a good experience so far, and i have no doubt that that will continue.

Pros:

Its very easy to use, and the customer support has been great. We did some modifications with the help of the 6storage team that turned out great.

Cons:

There are some minor things that I am sure will be added in a not to distant future. Examples of such things are dynamic pricing, the ability to track marketing activities (track use of promocodes).

Elizabeth
Broker in US
Used the Software for: 1-5 months
Reviewer Source

Overall the program helps us with our basic needs for managing our storage facilities.

4.0 7 years ago

Pros:

We love the site map feature where we can see all of the units laid out. We like the way you can use the suspended lease feature to keep up with tenants we have blocked out of our units. We also like that chat feature on the website, and always having someone there when we need them is helpful. The move in process is helpful and easy to use. It also is good with calculating how much prorated rent a new move-in needs to pay. We do love the customer service that we have been given.

Cons:

There are several changes we would like to see made to better help us manage our storage facilities. In the Statements for each tenant, we would like payments and invoices to be organized by dates instead of "Invoice numbers." The system the way it is now, is extremely difficult not only for our company to follow, but tenants who come in requesting to view their statements have a hard time following it as well. The most recent payment we would like to be at the very top, of the statement, and then everything older is under it. Revenue reports groups the revenue by Buildings and Payment Dates, which is confusing for us when we try to reconcile when we make a deposit. The way it is now, when we pull a deposit, it only gives us the total amounts for each building, it does not specify who those people are that have paid that money. We need a report that shows us individual tenant's payments, something similar to the Daily Payment Report but in a list form that shows who the tenant is, their unit #, and the payment amount made. It doesn't need to show what their rent amount is, we just need to know how much they have paid. Being able to have all of those people on one list, would help us tremendously to reconcile each deposit. We also would like the Revenue Report to show after the Amount column to break the amount paid down into "Rent" and into "Late fees." Instead of us having to figure up from that amount what we keep we would like for that to be included for us.

Matías
manager in Spain
Warehousing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Good option if you are starting on the industry

4.0 3 years ago

Comments: 6Storage allowed me to open my business within a week, we developed an online rental plugin for my website, and they did my payments integration almost on request. Support agents had very good service, but they were required more often than desirable due to glitches on the software.

Pros:

All the basic functionalities for managing a self storage facilities are there. I especially liked the payment gateway integration with Stripe, the facility map, and having no problems with transactional emails. Also, the amount of support time I got was really high.

Cons:

Missing multiple languages for tenants, meaning you can't for instance write different templates for english and spanish speaking tenants. I found better accounting reports lacking, and the email template editor was very basic.

6Storage Response

3 years ago

Thank you for the descriptive comment Matias! We're bringing lot more enhancements to the email template editor and I believe this will meet your needs.

Jessie
Owner in US
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Choose 6Storage and thank me later.

4.0 2 years ago

Pros:

Once you learn how the software works then you will find it very helpful and functional.

Cons:

Some reports are not accurate however the 6storage team is aware and working on them. Later versions should correct known issues. I have experienced these issues being corrected.

Zbigniew
owner in Poland
Warehousing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great software to be used instantly

4.0 3 years ago

Comments: Self storage

Pros:

Product easy to use with great help from supplier

Cons:

Few details need to be improved with the help from the admin ( pricing differentiation)

6Storage Response

3 years ago

Hello z! Thanks for your time to review us. We will consider your response and make sure to give our best part.

Richard
Director in UK
Warehousing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

6Storage

4.0 3 years ago

Comments: Very good

Pros:

Ease of use good range of features and customisation

Cons:

Cannot merge invoices of customers that have multiple units

6Storage Response

3 years ago

Hi Richard! Thanks for your feedback, we will continue to work for the merged leases in V2 with multiple units.

Kelly
Owner in Germany
Warehousing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great system

4.0 6 years ago

Comments: A great system that can easily be adapted to various languages. An easy to use system with many features, and reports. Great customer support.

Pros:

Customer support is great. Customisation of the software is easy. The system can be translated into various languages. The system is easy to use, easy to understand. Easy to setup, make changes and edit units. The price for the software is really great.

Cons:

I am missing a few features, however the developers are continually upgrading and improving the system.

Per
IT-consultant in Norway
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

6Storage - A good self storage software solution

4.0 5 years ago

Comments: 6Storage offers very good customer support that takes your inquiries very seriously. If custom solutions is needed they are not afraid to try to solve your specific require. Overall a safe and good partner in the self storage business

Pros:

The program is made specific for use in self storage business, and have most of the features that is needed to run a self storage business with ease. A very good customer portal makes the rental process smooth for the customer, and makes the whole process fully automatic. Good pricing and great support.

Cons:

Automatic reminders for mail and SMS lack full customization. No easy way to set up reminders based on triggers.

6Storage Response

5 years ago

Thank you! We do our best : ) We're open to unique customizations if it benefits everyone in the storage industry.

Phillip
Internet Specialist in Australia
Information Technology & Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Excellent online support, the best I hav experienced in 20 years of online development, Fair Dinkum.

4.0 7 years ago

Comments: A simple, low cost and efficient way to manage self storage business operations, with first class online support.

Pros:

Comprehensive, very functional and directly fulfills the needs of self storage operators. More feature and system updates all the time. Fast and easy to learn the management, Gold standard going Platinum.

Cons:

Too insignificant to bother mentioning.

6Storage Response

6 years ago

Thanks much Phill for your support for us from the start, It was an awesome experience working with a tech-savvy as yourself. We count ourselves lucky for customers like you and believe in having your support for many years to come.

Brian
Attorney in US
Real Estate, Self Employed
Used the Software for: 6-12 months
Reviewer Source

For the price this is the best software you can buy to manage storage units. Very impressive.

4.0 7 years ago

Comments: It simplifies the management of our hundreds of storage units.

Pros:

Simplicity of being able to manage our storage units with one software package. The customer support is also second to none.

Cons:

I have no complaints at this time as each time I have contact the company about issues with the software they have corrected the issues.

6Storage Response

6 years ago

Thanks for the awesome review, Brian! We work hard to meet expectations like yours, and we¿re happy to hear we hit the mark for you. We've always welcomed open suggestions and thoughts from clients as it's been proved to work out the best for our entire clientele. We¿d love to continue providing great service to awesome clients like you.

Jordan
Director in Germany
Real Estate, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

User friendly platform with multiple integrations

4.0 2 years ago

Comments: I am comfortable managing my accounts and booking units

Pros:

Accounting is very easy to handle. Lot of automations like invoicing and reminders

Cons:

Documents editing is not that simple here

6Storage Response

2 years ago

Thanks for your feedback Jordan, will continue to work on our documents in the coming days

Jeff
owner in US
Warehousing, Self Employed
Used the Software for: 1-5 months
Reviewer Source

6Storage Review

4.0 6 years ago

Comments: Very good. I do not regret my decision to use their service.

Pros:

Their "on line chat" support is the best I have ever seen by any company.

Cons:

Owner portal is not "reactive". It does not work well on my iPhone. But, I understood this when I signed up.

6Storage Response

6 years ago

Thank you for rating us. We're bringing lot more enhancements including mobile compatibility and I believe this will meet your needs.

Suman
Property Manager in India
Used the Software for: Not provided
Reviewer Source

Keeps us organized and Great Reporting

4.0 9 years ago

Comments: Product is easy to use and yet a powerful tool to manage self-storage facility. Manage everything from tenant contact details, payments, invoices, emails and a whole list of other important information, in one place. Overall a great product, would recommend to all self-storage facilities.

6Storage Response

8 years ago

Thank you for your very enthusiastic review and we are very happy that you are satisfied with our product!