17 years helping Australian businesses
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About Kixie PowerCall
Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting.
The ease for calling people consistently with simple navigation on the caller page.
When the dial is up, below where you type in the number is the name of the previous person you called. At first I was confused on who I was calling.
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Overpriced sales call solution with some US-specific gadgets
Pros:
Directly call from Pipedrive, next call starts when a call ends, Chrome Browser integration, for US: local number selected on the person you call. It probably most suitable if you want to call 100 of people a day for spam calls, not for serious B2B calls.
Cons:
Very short 14 days test period, afterwards it gets really expensive. In the test period it was not possible to test with European number - which of course - costs extra. To extend our testing we already had to pay several hundred dollars for just 2 sales people. The Chrome extension was unstable, support only answer was to reinstall and restart the Browser. Afterwards we used a simple VOIP provider with costs us less than $20 a month for 3 numbers and we are super happy with it - it just works. Very aggressive and pushy sales people.
Kixie Response
4 years ago
My gut reaction as a marketer is to always be super understanding with an intent to fix any client or customer issues or clear up any misunderstandings. Since there is no name and company associated with this review, I invite you to connect with me ([email protected]) to talk about how we can make this right and deliver value to you and your business - just as we've done for thousands of other companies.
Alternatives Considered:
PROMISED A LOT BUT MOST IMPORTANT FEATURES REQUIRED 3RD PARTY APPS
Comments: SALES OVER SOLD BUT CUSTOMER SERVICE TRIED REALLY HARD TO GET WHAT I NEEDED DOWN TO AN AFFORABLE PRICE BUT JUST COULD NOT MEET MY NEEDS
Pros:
I LIKED ALL THE FEATURES THEY PROMISED AS AN ALL IN ONE SOLUTION
Cons:
ALL THE FEATURES THAT I NEEDED REQUIRED EXPENSIVE 3RD PARTY SOFTWARE TO DO WHAT I NEEDED
Dropped calls & frustrated agent
Pros:
The support staff is committed to customer happiness, his support with the software is much needed and he gets five stars for it.
Cons:
Dropped calls, so complicated to do a 3-way call or a transfer and most of the time the call will drop. The power list dialer is in beta, but it's useless.