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About TEMNet

Complete lifecycle telecom expense management solution that includes telecom ordering, provisioning, invoice processing, and much more.

Learn more about TEMNet

Pros:

Not Available

Cons:

Not Available

TEMNet ratings

Average score

Ease of Use
4.4
Customer Service
5.0
Features
4.4
Value for Money
4.7

Likelihood to recommend

8.9/ 10

TEMNet has an overall rating of <span class="">4.7</span> out 5 stars based on <span class="">10</span> user reviews on Capterra.

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Jose
Sr. IT Support Engineer in US
Semiconductors, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

The software is utilitarian, but it's the customer service that shines

4.0 5 years ago

Comments: The software has been ok to use, but the customer service is truly great.

Pros:

It has a lot of data. If you have the time to mine information, this is a great source.

Cons:

The GUI is kind of clunky and not super intuitive.

Network Control Response

5 years ago

Jose: Thank you for your write-up. Look for our new TemNet Web portal to be released in Q3 of this year with lots of new features and capabilities.

Dennis
Director Technology Services in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Network control TEMNet

5.0 5 years ago

Comments: We have a solid partnership with Network Control and we heavily rely on the TEMNet portal on a daily basis. We have benefited as an organization, both organizationally and financially.

Pros:

The TEMNet portal provides myself and team a solid interface that delivers device and cost management in one clean view. I enjoy one view to our status, costs and device utilization, and the ability to drill down to details as needed.

Cons:

No issues. If I have a specific report that I cannot find or run, the team is quick to provide the details or update the portal.

JASON
AP MANAGER in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Online Reporting and Archiving

4.0 5 years ago

Pros:

I really like that I can access documents electronically in the TEMNET portal

Cons:

It's difficult to search for something specific. Maybe additional search parameters would help?

Network Control Response

5 years ago

Jason: Thank you for your write-up. To avoid confusion of too many fields to choose from, we made a conscious decision to limit the search to a more manageable number of items. However, based on your input will be rolling out hundreds of additional fields to search, filter and list in reports.

Matthew
CiO in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Network Control helped us understand and optimize our telecom expenses

5.0 5 years ago

Pros:

The software comes along with a set of services that help us to manage our telecommunications costs. The staff at Network Control analyze usage and make recommendations on a. how to eliminate unneeded costs and b. how to determine if different plans make sense for our use. The dashboard helps me to understand trends in spend, and allows me to drill down to do my own analysis if I desire.

Cons:

While it is available broadly for individuals to use, I don't think many people use it except for those who are managing the telecom vendors.

Network Control Response

5 years ago

Matthew: Thank you very much for your nice review, we are proud to have Sound Physicians as a client.

Kevin
IT Director in US
Biotechnology, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

TEMNet our Mobility management tool

4.0 5 years ago

Comments: We needed a portal to manage our mobile devices, while starting a mobility management function within our company. TEMNet was the tool selected to give us a customized portal, where we have the fields we need and nothing more. It provides an efficient platform to provide exactly what we need.

Pros:

It was extremely customizable. We asked our vendor to make multiple changes to the software, layout, and options, for which all were accommodated. This was extremely important for us when comparing this tool with competitors.

Cons:

The look and feel could be improved, with a more up-to-date interface.

Network Control Response

5 years ago

Kevin: Thank you for your review. We are reviewing our UI and looking to roll something out that you will be very impressed with as we tried to keep it simple and basic without too much clutter. Appreciate the review and input.

Dave
IT Help Desk Supervisor in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great dashbaord with deep dives

5.0 5 years ago

Comments: Outstanding engagement with NCI, TemNet is a great platform for data and analytics

Pros:

Being able to view active data Ability to drill down Proactive trend reporting Comprehensive

Cons:

Graphing and visualization features could be enhanced

randy
infrastructure architect in US
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Have used Network Control and Temnet for 6 months now

5.0 7 years ago

Pros:

fully flexible in terms of data extracts, fields I want, etc. Costs of access exceptional. I enjoy the options I get do my data extracts. very fast compared to vendor portals

Cons:

Not quite as slick a front end some web based tools these days, but still highly functional I don't have more cons, but the review template is requiring more words

Brett
Sr. Director Global Strategic Sourcing
Used the Software for: Not provided
Reviewer Source

The Best TEM Partner

5.0 10 years ago

Comments: I selected and worked with with Network Control at my last company to support Telecom Expense Management. They are a true partner that cares about a client, whats important to them and ROI that is measurable. They are a top notch shop with current intelligence in a space that is very challenging to manage and understand. They are incredibly easy to work with and make telecom details understandable. I would recommend anyone that is interested in TEM give them a call to hear more about their company and most importably the results that could be achieved for your company. You won't be disappointed.

Gerry
CIO
Used the Software for: Not provided
Reviewer Source

Network Control Review

5.0 10 years ago

Comments: We have been using Network Control as our Telecom Expense Management provider for nearly two years. They have been a great partner, and have added a lot of value to our ability to manage and control our telecom spending. They have helped save us a significant amount of money thanks to their strong people, processes and technology. I would highly recommend them to anyone interested in finding a solid TEM partner.

Chad
Sr Manager - Global Network Services in US
Used the Software for: Not provided
Reviewer Source

Great services for maximum cost reduction and ROI.

5.0 9 years ago

Comments: Network Control has allowed our enterprise environment to grow, as well as empowering our users with more features than ever before while at the same time substantially reducing our overall telecom expenses.

Network Control Response

9 years ago

Thank you Chad for the nice Review. Glad to hear all the reports met your teams needs. Hoping Western Digital is also impressed and we can with over their TEM business.