Curogram Reviews

Software of the future

Pros:

Text customers from a computer, instant calendar notification and integration

Cons:

Its perfect, I highly recommend this to anyone looking for an integrated soiution

Over all Review

Comments: Would recommend this program to other providers.

Pros:

It is very easy to use. Love the fact that we can sent patients forms ahead of their appointments to be filled out. Easy for patients to contact us and send us need information. Much easier to send bill requests and quicker response from patients.

Cons:

Sometime the interaction between Azalea and Curogram lack communication.

Best & easy to use Medical SMS messaging on the market

Comments: My overall experience has been GREAT. It is very versatile and allows for many digital/mobile options, and allows me to be much more connected with my patients without me giving them my cell number I order to text them.

Pros:

This is the best messaging app for a medical practice. It integrates seamlessly with our and any other EMR system and can send multiple automated text reminders for appointments at no extra charge. Patients can message the office, which also shows up on my phone. Does automated follow up with patients and also reputation management. Has a feature for mass text messaging to all patients or different groups of patients. Can also do telemedicine very easily.

Cons:

The audio coming through is some times very low, but is corrected once you reconnect with the patient. Video quality is sometimes choppy and not as good as “FaceTime”, but good enough to see what I need to see. I wish I could text the patients bills on their phone and have a mobile pay option, but I think that is coming soon.

Curogram runs the ecosystem of my busy cardiology clinic.

Comments: This has been hands-down the best software for the least cost that we have implemented in the 20 years of our cardiology practice.

Pros:

Ease-of-use. New staff find the software intuitive to use I need very little training and or supervision as it is exactly like texting a patient from our office. The software has helped us scale our business and reduced our phone calls by over 70%. Our patient satisfaction has increased tremendously as has our reputation management.

Cons:

It took some time for telemedicine to be implemented but now that it is we are extremely happy.

An absolute necessity for busy medical practices today.

Comments: Excellent company, impeccable customer service and a tool we cannot live without at this point.

Pros:

The automated and seamless feature with a permanent record of all communication with the patients.

Cons:

There is nothing I don't like about this product. But patients on occasion express concerns about getting texts. This in my opinion is all right since it makes the majority of our workflow so much better.

Like having 2 additional receptionist! Very efficient.

Comments: Nothing but compliments.🙏🏼

Pros:

Integrated easily with my EMR and is intuitive to set up and understand. It's consistent and reliable. Works in all platforms. In 2 years one not had to rest my password. Their authentication method is easy and very secure, like uber! Lol

Cons:

I haven't ran into any yet. There is a delay in syncing the calendars....when adding new patient appnt in the EMR.

Best investment my medical has made in the past 10 years

Comments: Outstanding benefit is that it frees up phone lines for better access to new patients. Automates scheduling Allows for quality control

Pros:

Seamless integration with EMR. Easy to setup. Frees staff from inefficient phone calls. Frees up the lines for new patients

Cons:

I wish I implemented Curogram sooner than I did

A must have for any medical practice

Comments: Extremely happy and have been recommending it to everyone.

Pros:

It’s a HIPPA compliant software that allows much better communication with our clients.

Cons:

Integration with our medical software was a challenge, but Curogram team was extremely helpful and got it done.

Amazing software to assist with running a busy medical practice

Comments: Customer support is great. Any issues we have they fix in less than 24 hours. Software is very easy to use, even with our heavy Medicare-age patient population.

Pros:

We love how it assists with patient scheduling and reminders to avoid costly missed appointments. Also telemedicine feature is great to use.

Cons:

The billing... we decided to in-house our medical billers and didn't have use of this any longer.

Best service for the lowest cost

Pros:

Very user friendly for both users and clients.

Cons:

Pretty good product all around. Would have preferred to have a choice of either SMS or email and not both all the time

Multitasking with Curogram

Comments: I am extremely impressed with this software and the way we can communicate with patients

Pros:

Makes scheduling easy and saves a lot of time

Cons:

Money saving, time saving, and less expensive than other software that do less than curogram

Excellent platform for communication and office management

Pros:

The patient communication, appointment request, HIPAA compliance

Cons:

None to report at this point in time , all good

Curogram changed our business - for the best!

Comments: I can’t thank this program and its developers enough for changing our workflow, rescuing our ability to manage tremendous surge volumes, and maintaining our reputation.

Pros:

Curogram 110% fulfilled its claim to make communication with patients easier and more convenient.

Cons:

I gave 4 stars because customer service was less than stellar early on. Lately, they are 5 stars. I believe they learned from feedback from customers like us.

Curogram for physicians - best product out there

Pros:

very easy to learn and use; patients love the idea of texting instead of calling

Cons:

some bugs once in a while but gets fixed really fast

Software review

Comments: Schedule runs smoothly, less gaps. Less missing appointments

Pros:

User friendly, time management , my team can spend more time on other tasks

Cons:

I would like to get faster support, it has improved

Curogram

Pros:

It’s ease of use and ability to integrate with practice management software. Ease of use for patients.

Cons:

At this time, I don’t have any cons to write about.

Amazing Medical Software!

Comments: Curogram has helped ease the burden on our phone staff and has helped significantly with reputation management.

Pros:

Ease of use, helpful features for any medical practice. Ability to text patients securely is extremely useful.

Cons:

I can't say there are any significant negatives with curogram.

i am user and curogram has all the features to help me run my office

Comments: amazing

Pros:

hippa and communicatine with my own patients

Cons:

so far i did like everything about curogram

Great software all inclusive

Pros:

Great support!! Have all the survives in one spot

Cons:

Getting the things customized for my office

Curogram 10/10

Pros:

Excellent support team and well thought out features

Cons:

Maybe initially integration was difficult but that was all fixed and updated and no more issues.

Excellent product

Pros:

The software is easy to use and multifunctional. I love the messaging service and the telemedicine part of it. It is affordable and the customer service team is very responsive.

Cons:

I don't use the online forms because I don't know much about them. But there is nothing I don't like about them.

Great product

Comments: Great product overall

Pros:

Easy to staff and patients to use. Has made our office more efficient

Cons:

It took some time implementing the system with our EMR

Great communication platform

Pros:

Automation aspect. Security and direct communication with patient

Cons:

In the early days I had no control over automated reminders. Now I can see and pick with more options

Time management

Pros:

With the influx of patients during Covid it helped us stay organized and helped us with time management so that the resources of our staff could be used doing other things

Cons:

The module that we used is organized by phone numbers. So human error can play a part if the numbers are not put in correctly.

Best software

Pros:

Text messaging and group texting feature.

Cons:

It is a great software for what it was built for.