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Heimdal Privileged Access Management Reviews

About Heimdal Privileged Access Management

A privileged access management (PAM) solution that allows you to handle all requests with ease and strengthen your endpoint security.

Learn more about Heimdal Privileged Access Management

Pros:

The ability to downgrade the users to standard users remotely and elevate them remotely when required - to install an application.

Cons:

Need to exclude the user via CSV import option. Group policy update took a long time after the administrator allowed the elevation.

Heimdal Privileged Access Management ratings

Average score

Ease of Use
4.6
Customer Service
4.8
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.5/ 10

Heimdal Privileged Access Management has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">19</span> user reviews on Capterra.

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Filter reviews (19)

Allan
Allan
IT Manager in Denmark
Verified LinkedIn User
Textiles, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy way to control admin rights

5.0 3 years ago

Pros:

- Easy way for users to apply for "admin right" - Automatically removal of rights after predefines duration

Cons:

- Few examples where the given "admin rights" is not working.

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Heimdal Privileged Access Management Review

4.0 8 months ago

Comments: Heimdal Privileged Access Management (PAM) offers advanced security features and robust compliance and audit management capabilities. While the solution can be complex to implement and manage, the benefits it provides in terms of enhanced security and improved efficiency are well worth the investment. Heimdal's customer support and service have been excellent. Overall, I highly recommend Heimdal PAM to businesses looking to improve their privileged access management.

Pros:

In terms of professionalism, Heimdal PAM is a highly reliable and trustworthy solution that is used by businesses of all sizes and industries. The solution is backed by a team of experienced cybersecurity professionals who are dedicated to providing exceptional support and service to their customers. Additionally, Heimdal PAM is regularly updated and improved to ensure that it meets the evolving needs of businesses and the changing cybersecurity landscape.

Cons:

The top cons of Heimdal Privileged Access Management (PAM) are its complexity, high cost, and potential challenges in achieving seamless integration with other security tools and systems. These drawbacks should be carefully considered by businesses when evaluating Heimdal PAM as a potential solution for their privileged access management needs.

Michael
senior helpdesk in US
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Review of Heimdal

4.0 7 days ago New

Pros:

End user ease of use of product, this product is simple for our end users to understand and use

Cons:

id like to have more control over what users can use pam with, as in maybe not allow system settings to be accessed

Alternatives Considered: Microsoft Intune

Reasons for Switching to Heimdal Privileged Access Management: Price, we will probably eventually move over to intune as we want to manage solely through intune but for now and the next couple years we will use heimdal

Mick Jagtfelt
Mick Jagtfelt
IT Cloud & Security Architect in Denmark
Verified LinkedIn User
Food Production, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good basic PAM system

4.0 last year

Comments: Overall good - easy to setup, understand and deploy and i would take it over manually controlling PAM any day-

Pros:

Overall its very easy to deploy Heimdal products, if you already use Heimdal its as simple as enabling the feature in the GP, and you're good to go.

Cons:

The user experience leaves something to be desired in comparison to Admin By Request, users needs to right-click a file to run it with Heimdal PAM, with ABR its inline as soon as the exe is run. There is also no mobile app that support SAML logins for admins.

Frederik
System Consultant in Denmark
Computer & Network Security, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great product! Great value

5.0 3 years ago

Comments: The users has never been happier. Now they can request software and much more with our moving away from their office or writing complex and long emails about what they need.

Pros:

Easy to support the users of the organisation. With the app and dashboard it is easy and quick to give privileges to the users that need it.

Cons:

It takes a bit of time to get used to the dashboard and find your way around. But after a short while, this is easily to get the hang off.

Yannick
IT-Operations Manager in Denmark
Nonprofit Organization Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Making PAM easy to manage

5.0 3 years ago

Pros:

It gives us the ability to allow temporary admin rights, while keeping and maintaining an overview to ensure it's used in the right scenarios and applications.

Cons:

It can be a bit difficult for the end-user to discover the feature from the dashboard

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Antivirus review

5.0 3 years ago

Pros:

I find it is an easy platform to use, best way to secure your computer against cyber attacks, fell much safer with it. Totally recommend!

Cons:

Not difficult to use.

Ancuta
Ancuta
Manager in Romania
Verified LinkedIn User
Management Consulting, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Nice experience!

5.0 3 years ago

Pros:

Easy integration and nice interface! It is user friendly!

Cons:

I would have loved to receive more tips and tricks about using the software at its full potential!

Razvan
Razvan
Sales in Romania
Verified LinkedIn User
Retail, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Amazing

5.0 3 years ago

Pros:

Is safe, easy to use and communication is quite promptly.

Cons:

It looks a bit hard to configure but not impossible maybe until I get used.

Alexandra
Alexandra
Senior Desktop Analyst in Poland
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Software Review

5.0 3 years ago

Pros:

easy to use no problems with the product

Cons:

Nothing to dislike about the product. Did not encounter any issues while using it.

Brian
Owner in Ireland
Computer & Network Security, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great approach but with rough edges

5.0 3 years ago

Comments: An excellent solution but one that needs polishing to get it right. The admin via an app is frustrating as it logs the admin out - so no push notification and doesn't use biometrics to authenticate the user - so every time you have to login in with email, password and then got to the separate Authenticator pp to get a code. Not a good workflow. It is like the development team got ahead of the human interface team.

Pros:

The ability to downgrade the users to standard users remotely and elevate them remotely when required - to install an application.

Cons:

The interface and language used - are clunky and unintuitive. They confuse users with the prompts and language used and the interface is confusing.

Mick
Teamlead, IT infrastructure in Denmark
Transportation/Trucking/Railroad, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Easy and fast deployment, great management

4.0 3 years ago

Comments: Great!

Pros:

The ease of deployment and maintenance of the product

Cons:

Targeting GP's to specific users and devices can prove tricky, an OU filter option would help.

Tobias
Information Security Officer in Denmark
Government Administration, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Good product

4.0 3 years ago

Pros:

Ease of use and deployment. Fast and competent support.

Cons:

There are no immediate disadvantages to using PAM

Muralidas
Assistant Systems Manager in United Arab Emirates
Maritime, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Heimdal PAM Review

4.0 3 years ago

Comments: Good and must need product in a company.

Pros:

It's removing all administrators from the administrative group and disabling administrator. And for users, its easy to elevate.

Cons:

Cant exclude a particular user from the Heimdal until that user is part of the existing administrative group. We can create PAM admin but can't limit it to a particular location. But while excluding a user. Need to exclude the user via CSV import option. Group policy update took a long time after the administrator allowed the elevation.

Bogdan
manager in Romania
Computer Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Best on the market

5.0 3 years ago

Pros:

the system is easy to use and very friendly

Cons:

i have nothing to say that is bad or to change my dicision

Raluca
Partner & Senior Consultant in Romania
Financial Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Very helpful tool

5.0 3 years ago

Comments: Impeccable user experience. Easy to use solution that provided us with strong security features that protect our data

Pros:

Integration of Privilege Access Management & Application Control. Great support!

Cons:

It would be nice to have the same options for MacOS as they have for Windows

mihai
DevOps Expert in Romania
Automotive, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

PAM opinion

4.0 3 years ago

Pros:

Is easy to use. I like the feature that it allows you to revoke admin rights on machines, without having to remote on them and make a more time-consuming work.

Cons:

When typing the “Reason for elevation”, it doesn’t take the Enter. You have to press using the mouse on the button that it has to offer, which is a little bit less efficient, but that is all.

Elza
Customer Service Agent in Romania
Information Technology & Services, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

PAM review

5.0 3 years ago

Pros:

With only a click of a button, I can get admin rights on the machine.

Cons:

Some functionalities need a reboot in order to apply, but that is ok. Many similar software are behaving the same way.

Sabina
Team Manager in Romania
Information Technology & Services, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

Privileged Access Management opinion

4.0 3 years ago

Pros:

The product is very easy to use. With just a click of a button, I have admin rights on the machine.

Cons:

Nothing comes to mind about what is wrong with this product.