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Inter-Tel Contact Center Suite vs 3CX
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Not provided by vendor
Designed for small and medium-sized enterprises, it is a communication solution that helps with IP communications, mixing and matching deployments and more.
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry that wants to cut on telco costs.
- Auto-Dialer
- Blended Call Center
- Call Monitoring
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Transfers/Routing
- Virtual Call Center
- Virtual Extensions
- VoIP
- Auto-Dialer
- Blended Call Center
- Call Monitoring
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Transfers/Routing
- Virtual Call Center
- Virtual Extensions
- VoIP
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
