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Inter-Tel Contact Center Suite vs RingEX

Not provided by vendor
Not provided by vendor

Overall

3.5 (2)
Designed for small and medium-sized enterprises, it is a communication solution that helps with IP communications, mixing and matching deployments and more.
RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.
3/10
  • Auto-Dialer
  • Call Monitoring
  • Call Tracking
  • Call Tracking Metrics
  • Computer Telephony Integration
  • Presentation Streaming
  • Recording
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
10/10
  • Auto-Dialer
  • Call Monitoring
  • Call Tracking
  • Call Tracking Metrics
  • Computer Telephony Integration
  • Presentation Streaming
  • Recording
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • Cloud-based
  • On-premises
  • Cloud-based
  • On-premises
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat