17 years helping Australian businesses
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Zendesk Suite vs babelforce
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
USD 55.00/month
EUR 29.00/month
Overall
4.4 (4,012)Overall
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Our customers integrate calls with others systems: CRM, Helpdesk/ticketing, BI/data warehouse, Internal systems. They want to self-manage automations without any large software projects.
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Scripting
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Scripting
- Computer Telephony Integration
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
- Progressive Dialer
- Queue Management
- Cloud-based
- On-premises
- Cloud-based
- On-premises
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
