17 years helping Australian businesses
choose better software
Thales Sentinel
What Is Thales Sentinel?
Thales Sentinel is the leading global provider of software licensing and entitlement provisioning technology. Thousands of organizations use Thales Sentinel to help implement software-led business models, streamline entitlements, and drive a better user experience on premise, in cloud, and within hybrid environments.
Who Uses Thales Sentinel?
Software and Independent Software Vendors, SaaS providers, software developers and manufacturers, intelligent device and embedded software manufacturers, networking organizations, and IoT companies.
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Reviews of Thales Sentinel
Reliable software licensing option!
Pros:
Features, flexibility. We have customers on multiple platforms (Mac, Linux, Windows). Features are virtually endless!!!
Cons:
The complexity to configure and update seem to never go away. Customer service improved tremendously over past 2 or so years. Used Gemalto for 10+years.
EMS for Enterprise
Comments: My organization uses all of these Sentinel solutions and we are happy with the features and support from Thales.
Pros:
The Sentinel EMS provides the features needed to support an increasing number of SaaS solutions marketed by my organization.
Cons:
It would be nice if the Enhanced Partner Portal used with the Sentinel EMS based more in the Cloud to ease maintenance tasks.
Thales Group Response
5 years ago
Thank you for your feedback Carl. This has been noted as we seek to consistently improve our solutions to provide the very best user-experience for our customers.
Thales - Not the easiest to use, but does the job
Comments: We identified Thales as a good option to list our software licensing, as some of our customers relied on 24/7 access to this data in order to meet their ISO requirements.
Pros:
In order to get a list of licensing and numbers up to date, is not always easy. Thales helps with this process and gives reliable numbers when required.
Cons:
We did struggle to start with to get to grips with the software. This has proven to be the case each time a new user has started to use it. It isn't the easiest to pickup and start using.
HASP keys still very much in demand!
Comments: Still hopeful that we will get remote admin capabilities
Pros:
Thales has done a great job keeping up with the latest operating system challenges
Cons:
Unable to remotely cancel stolen assets.
Does the job
Comments: Overall, it does the job and allows us to input our loans to work on for clients.
Pros:
We use sentinel to input our Loans for clients at the bank. It is easy to input information, once you figure out how sentinel works.
Cons:
It can be confusing to use at times. It is slow sometimes. Sometimes it goes down for some time when you are in the middle of using it.
I just want to say, good customer support
Comments:
Cons: Data tracking not enough detailed
>licence renewal system not good as per UI perspective
