--- description: Learn more about PinPoint price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PinPoint Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [PinPoint](/software/28370/pinpoint) # PinPoint Canonical: https://www.capterra.com.au/software/28370/pinpoint Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/28370/pinpoint?page=2) > Our Document Management Software is fully customizable to fit any size and type of organization. Go completely paperless with PinPoint\! > > Verdict: Rated **4.5/5** by 52 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PinPoint? Our Document Management Software pricing is based on number and type of users needed. Administrative, general, and view-only users available. Annual cost includes all updates, support and maintenance. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 52 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: LSSP - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 17.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact for free trial and full pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Customizable Templates - Document Capture - Document Classification - Document Management - Document Storage - Electronic Forms - Electronic Signature - File Conversion - File Sharing - Full Text Search - Reporting & Statistics - Search/Filter - Third-Party Integrations - Version Control - Workflow Management ## Integrations (7 total) - Docusign - Dropbox Business - Google Drive - Microsoft SharePoint - OneDrive - QuickBooks Online Advanced - Salesforce Platform ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) ## Related Categories - [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software) - [Content Management Systems](https://www.capterra.com.au/directory/10007/content-management/software) - [Document Version Control Software](https://www.capterra.com.au/directory/31421/document-version-control/software) - [Document Control Software](https://www.capterra.com.au/directory/31197/document-control/software) ## Alternatives 1. 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The excellent price point for the software and the annual ongoing maintenance contracts. This feature rich software, for the price, is an amazing tool to have at your disposal to reduce the paper clutter that traditional filing cabinets require and that off-line storage area that is no longer required (major cost savings) > > **Cons**: I cannot think of any\! We have had such great success with the product. > > We have over 1 million documents presently scanned in our 5 file rooms. With one particular file room we have made available to our Account Executives (remote applications) the prior days activity logs allowing them major time savings in locating data and the invariable "lost" document or "checked out" documents issues have vanished. Having the electronic documents gives them access any time of day or night and they never have to worry about where they can locate what they are need of for a client. The timeliness of retrieval is only upon their shoulders and not dependent upon anyone else. ----- ### "Excellent Customer Relations and Communications" — 5.0/5 > **Joan** | *25 June 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It does everything that I could want and very infrequently do I have an issue. When I do, they are very prompt to respond and correct the situation. Most of the time it has been a connection issue to through the web. At most this happens 1 or 2 times per year. > > **Cons**: Everything works really well. There are a lot of functions that I don't use, but that is due to the nature of our business, not the product. > > Our business is hugely paper intensive. Due to this system we have been able to cost effectively store all of our documents and have them easily retrievable. ----- ### "Pinpoint/Edrawer" — 5.0/5 > **Carey** | *25 June 2019* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The software is very robust, has mean features, a lot which I do not use, but I know they are there if ever needed. Many API's and wonderful customer services. > > **Cons**: I really cannot say anything bad or negative about the software > > Pinpoint has been a great purchase and highly recommend it ----- ### "A True Electronic Document Management System" — 5.0/5 > **Ravi** | *25 June 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: PinPoint does not limit or hide behind pay walls. They have a simple and cheap pay model and that is per year according to the number of years. It is easy to learn and understand. It Supports PDF Forms + Digital \& Electronic Signatures. With features like Drag \& Drop documents in PinPoint and sharing an external link with 3rd party without worrying about document security, PinPoint has helped us a lot. PinPoint recently revamped their whole UI which made it more easy to use and Navigate. PinPoint also comes with a FREE fully fledged CRM. > > **Cons**: Nothing to say here from me. PinPoint is on the right track and they are pushing out new features and updates every 3 months. > > PinPoint has helped us go digital and have the Invoicing process happen in the EDMS. ----- ### "PinPoint Document Management System" — 5.0/5 > **KAMRAN** | *12 July 2019* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: Pinpoint is a great system for managing documents. Its filing system and searchable pdf feature make it easy to track down old docs in our archives. Uploading and updating new docs is simple and fast. There are helpful dashboards that make navigating Pinpoint on a daily basis stress-free. > > **Cons**: My biggest complaint with pinpoint is actually that it has too many features. There are several for which our office has no need, but the options can’t be toggled off so they clutter the search fields, the upload window, and the gallery view. > > Overall my experience with Pinpoint is a positive one and I would recommend it to anyone with an extensive filing database that requires consistent activity. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.au/software/28370/pinpoint?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/28370/pinpoint) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data