17 years helping Australian businesses
choose better software

What Is Keepit?

Keepit is the industry leader in cloud-to-cloud backup that provides complete coverage across all Microsoft 365 workloads: Teams, Exchange, OneDrive, SharePoint, Groups, and Public Folders.

Keepit's architecture runs on a secure, private infrastructure offering data immutability and securing data availability - always.

With Keepit, you can manage your data independently from your SaaS provider.

Who Uses Keepit?

Information Technology and Services

Keepit Software - Keepit login screen
Keepit Software - List of connectors
Keepit Software - Configuration pop up for Microsoft
Keepit Software - Restore pop up
Keepit Software - Job monitor
1 - 6

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Reviews of Keepit

Average score

Overall
4.8
Ease of Use
4.7
Customer Service
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
11%
3
4%
Ayhan
Ayhan
IT Operations Executive in Bulgaria
Verified LinkedIn User
Food & Beverages, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Ayhan's Comment for Keepit at AH@06092022_1540

5.0 2 years ago

Comments: This Keepit idea is perfect! Everything works fine!

Pros:

This Keepit idea is perfect! Everything works fine!

Cons:

I thing the Mobile Applications can be easy to use?

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great service of Cloud-to-Cloud backup for M365 and many more

5.0 last year

Comments: We are managing our backup of Exchange Online, Teams, Sharepoint, OneDrive for Business and Entra ID with keepit. For us, Keepit is an integral part of our business continuity plan.

Pros:

A fully managed backup service for Exchange Online and MS-Teams was the most important functionality for us. Integration with Azure AD (now Entry ID) and a backup for Entra ID was a great addition to the must-haves. We like the great usability of the web UI and the storage of the data outside of Azure datacenters (we need a solution where it's possible to get the data even if the Microsoft infrastructure is 100% down).

Cons:

The dashboard could be a bit faster. I think that's the only thing I don't like.

Michael
IT-Administrator in Denmark
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Productreview

3.0 4 years ago

Comments: It was great now its just decent.

Pros:

Being able to easily share dokuments by rightclicking and choosing "share with keepit" and the content of the shared folder was originally dynamic.

Cons:

To many technical problems with installing and faulty softwareupdates. But worst of all to many updates that was supposed to make KeepIT an overall better product but in fact it just made the customer experience for us at least worse... It became less userfriendly for our teachers to use and to expensive a product.

Peter
CIO in Austria
Building Materials, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Easiest and fastest way to a reliable O365 and AAD backup

5.0 3 years ago

Comments: "easy peasy" sounds funnny, but I would like more of keepIT's kind of vendor and easy of use product in the IT enviroment. Would make CIO's live much easier!

Pros:

Easy to: - Install - Maintain - Restore - adopt to specific backup needs - have separate admins with different funcionalities

Cons:

As usual the price, but to be honest it's worth every cent!

José David
CIO in Spain
Food & Beverages, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

strong and cevil points of keepit

5.0 2 years ago

Comments: I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed.

Pros:

I really like having different copies over time of my emails anonymously by the user, it's an extra security.

Cons:

His method of searching for information in one drive and in the mail leaves much to be desired, we need a lot of time to search for the information we need. It becomes very difficult to find information among all the documents of a certain user.

Cristiano
CIO in Italy
Government Administration, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Easy to use + Set&Forget

5.0 2 years ago

Comments: Highly recommended

Pros:

No need to install anything: just give access to KeepIt to your data and that's all. No need to bother if backup successfully completed or not.

Cons:

No way of making a cross user restore of OneDrive backup

Marc
System Administrator in Spain
Consumer Goods, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Great product

5.0 4 years ago

Pros:

Good price for unlimited storage. Good support.

Cons:

none

Ben
Designer in UK
Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Kept allows you to do just that!

4.0 2 years ago

Comments: Peace of mind is the point, and Kept supplies it in spades!

Pros:

These days backups need to be constant, invisible and always on. Just because you work in the cloud doesn't mean your data is protected unless you back it up. Kept solves the problem!

Cons:

When tested the restore process was sometimes slow, but it worked as it should in the end.

Lasse
Lasse
Information Systems Manager in UK
Verified LinkedIn User
Higher Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

3rd party backup to ensure you have your data in more than one Cloud

5.0 2 years ago

Comments: Excellent

Pros:

The software keeps improving, covering all the aspects of Office 365, Azure and Dynamics 365 that we need to back up for a very long time (in our case 33 years). Having a secure and independent cloud for all our Microsoft data is of great value to us if the worst should happen.

Cons:

Over the years Keepit has covered all my suggestions for improvement. I would like them to be fully ISO 27001 certified, but they are working on it!

Andrej
Systems Engineer in North Macedonia
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

KeepIT Review

5.0 2 years ago

Pros:

Easy configuration, SaaS model and the licensing model.

Cons:

Doesn't offer backup of Power Automate flows and there are some issues with the restore of SharePoint sites.

Dragan
Systems Engineer in North Macedonia
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Keepit review

5.0 2 years ago

Pros:

Easy configuration, SaaS model, per user licensing model

Cons:

Does not include backup for power automate flows

Erez
VP Information Technology in Israel
Real Estate, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A good and easy to use cloud solution

5.0 2 years ago

Comments: Keepit Gives me peace of mind to know that there is a good backup in a protected place

Pros:

It's very easy to implement and use. Has all the features I need for mail backup

Cons:

The price is a little bit high compared to other solutions

Fredrik
CIO in Sweden
Apparel & Fashion, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best in class backup solution

5.0 3 years ago

Comments: This is a very reliable service, gives you good sleep knowing all 365 things are backed up on a secondary place

Pros:

Ease of use and implementation, its a startup and forgett deployment, it just works

Cons:

I cant really think of any drawbacks. Its so easy to use and deploy and then you can relax.

James
Senior Infrastructure Engineer in UK
Media Production, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

M365 SAAS Backup

4.0 3 years ago

Comments: Great service and can see a clear path of what they are trying to achieve with this product, looking forward to more updates coming out.

Pros:

Easy to use and setup we had it up and running within a couple of hours and also have restored data quickly too

Cons:

We would like better search functionality to be able to easily find emails or data to restore

Christian
Head of IT in Austria
Computer Games, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Keepit - I like it

5.0 3 years ago

Pros:

Easy implemented full backup of our Microsoft Office 365 environment. Adding of new featues without increasing the costs.

Cons:

The integration of SSO was a little bit tricky when we implement Keepit, two years ago.

John
System Engineer in Belgium
Construction, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Setup & go

5.0 3 years ago

Comments: Easy to setup, easy to use.

Pros:

Once it's set up, it just runs. No hastle, no tweaking, it just works.

Cons:

I'm missing the option to download a pst file from the archived mails.

Juan
CIO in Belgium
Pharmaceuticals, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Keepit for M365 Backup

5.0 2 years ago

Comments: Nice customer service from sales to implementation and ongoing support

Pros:

Easy connection to M365 and simple recovery options

Cons:

Search functionality is very limited with search string restrictions and poor filter options for results.

claus
cio in Denmark
Public Relations & Communications, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

reliable backup and restore from backups

5.0 2 years ago

Pros:

it was easy to setup 365 integration and it is running with no problems

Cons:

i have not found at the moment anything i dont like with the product

Edward
CIO in Malta
Oil & Energy, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Keepit for Email, Office and SharePoint

5.0 3 years ago

Pros:

Very easy to use and reliable. Was quick to implement.

Cons:

Admin web page get stuck sometimes. Many improvements were made.

Delin
IT Engineer in Singapore
Shipbuilding, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The best backup - Keepit

4.0 2 years ago

Comments: So far so good. Good support, Good guides. Backup recovery done, and was pleased.

Pros:

The product is easy to use, as most of the setup are wizard - like configuration. Even then should there be any queries the support was there to assist. Guides are also readily available, and easy to understand.

Cons:

So far not much issue. Zendesk is a bit more challenging to setup, but still working on it.

Carsten
CTO in Denmark
Primary/Secondary Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Secure and easy backup and recovery

5.0 2 years ago

Comments: We are very satisfied with the product knowing that our data is safe, ans the few times we've needed support it was delivered almost at once and to our full satisfaction.

Pros:

The setup was very easy, and it just works. Luckily we haven't had any major need for backup, but in the few cases where we did need to recover data it was rather easy. I really like the feature where you can give a user a link to all (or just some) their backup data.

Cons:

It would always be better if the cost was lower.

Riccardo
ICT Manager in Italy
Legal Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Review Keepint backup Feature

5.0 2 years ago

Pros:

I appreciated the configuration ease of the product

Cons:

The information backup system. Example: I cannot receive an email message regarding backup in a different email address. Any backup software permit this function.

Fritz
Head of IT and Systems in Norway
Maritime, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Help us when users mess up SP.

5.0 3 years ago

Comments: It does the job

Pros:

Restore function and that is hold a backup of all out O365 services

Cons:

Need to improve the search possibilities

James
MD in UK
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Must have in this day and age

5.0 3 years ago

Comments: We moved into the 'cloud' very early on and soon found out we were desperate for a product like this. overall experience has been great

Pros:

super easy to use. Easy to integrate into most systems

Cons:

I cannot think of any negatives. Great product

Örjan
CIO in Sweden
Construction, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Keep it simple

5.0 3 years ago

Comments: Can´t ask for better.

Pros:

Easy, fast and assisted onboarding included. Very useful and intuitive dashboard/usage.

Cons:

So fast and swift startup that you almost forget that you have it in place securing your data.