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Appen

Appen

Australia Local product

What Is Appen?

Appen is the global leader in AI training data. With more than 27 years’ experience in data sourcing, annotation, and model evaluation, we power AI innovation with our word-class platform, global crowd, and expertise. Appen enables AI innovation, building a future driven by cutting-edge advancements in smart technology. Most of today’s interactions between consumers and AI are supported by Appen.

Who Uses Appen?

We have 27 years' experience helping leaders deploy world-class AI and ML solutions by delivering quality data collection, data annotation and model evaluation via our platform and services.

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Reviews of Appen

Average score

Overall
4.1
Ease of Use
3.9
Customer Service
3.7
Features
3.9
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Matta
Matta
Student in India
Verified LinkedIn User
Higher Education, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best for software for earnings

5.0 2 years ago

Comments: The overall experience with appen app is better because i tired some apps for money earning but some hwen comperd to those apps appen is best and by adding some features to withdraw money apps like paypal

Pros:

It is easy to earn money by simply completeing small taskes in the appen it takes the survey taskes and it is free of cost easy way to make money

Cons:

It take charges for the transaction processing to withdraw the money from the money slow response from the app and some glitches in the app language could be not formal language unable to read takes are taking long time to complete

Dvock
Software Tester in Kenya
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Leading Provider of AI Training Data and Services.

5.0 2 years ago

Comments: My overall experience with Appen has been highly positive and rewarding. From the moment I joined as a contributor, I was impressed by the professionalism and efficiency of their operations. The platform provided a seamless and user-friendly experience, allowing me to easily access and complete tasks.Appen's commitment to quality was evident throughout my journey. The clear instructions and guidelines provided for each task ensured that I understood the requirements and could deliver accurate results.I also appreciate the diverse range of projects and task types available. Appen offers opportunities to work on a variety of interesting tasks, which kept my work engaging and allowed me to expand my skills in different areas.In general, Appen's professionalism, commitment to quality, and range of engaging projects have made my experience highly positive. I feel privileged to be a part of their contributor community and look forward to continuing my journey with them.

Pros:

The desired features I like are:customizability and diverse task types which include data annotation, data collection, text categorization etc. The ease of use that I like is clear instructions and guidelines as well as support and training.Finally, through integration with other apps, the benefits are;automated workflows and data exchange hence valuable for clients who have existing data infrastructure or want to incorporate Appen's services seamlessly into their existing workflows.

Cons:

What I like least about Appen is support and issue resolution.I want to mention the importance of responsive support and efficient issue resolution.This is because when I had challenges with my invoice and payment method when I wanted a request to be followed up on project Crescent, I got a late response and no positive feedback. I would really request the strengthening of customer support channels and ensuring timely resolution of issues or concerns to enhance user satisfaction.

Amane
Translator and Localizer in Japan
Translation & Localization, Self Employed
Used the Software for: 2+ years
Reviewer Source

Terrible Quality of Customer Support

1.0 9 months ago

Comments: I am extremely unhappy with the overall experience with Appen for the following reasons.
-There are always open projects, however, they often do not seem to be actually available for contributors or disappear even during the application process probably due to a large volume of application. I applied for multiple projects – I filled in forms, took assessment tests, and went through other steps required for the projects. One project just disappeared from my project application list (so I assumed the application window was closed), the project manager or someone equivalent of another project emailed me basically saying that there is no open spot in the project although I passed the assessment and got qualified for it, and I never heard back from anyone in other projects.
-The application process is very slow. There is one project that I managed to proceed to a payment setup step, but it took a few months from application to that point. It was disappointing to see my application status unchanged for that long, especially after I invested some time in the assessment test, which requires applicants to read over 100 pages of its task instructions and project guidelines to prepare for the test.
-The quality of their customer support is terrible, as I described above.

Pros:

There are always open projects and small tasks.

Cons:

The whole experience with Appen was terrible, but if I must pick one, then it would be the quality of their customer support. I am very disappointed with the quality of support I received regarding a payment setup issue. I feel that my issue was dismissed without appropriate investigations. I requested support, and described the issue in details with a screenshot of the error message and provided all the information that I was asked to do so, including a copy of a government issued ID. However, I only received general responses (explanation of payment setup process). I also asked what the status of my payment is in the system but the question was never answered, either. I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support. They replied saying they were unable to proceed my application and closed the case. Moreover, my Appen account was discontinued immediately after that. I invested a lot of time and efforts in the whole application process so the quality of support was very disappointing. I think the support team did not try hard to solve the issue and they decided to disregard the issue because a lack of ability to support their customers.

Theresia
Freelancer in Namibia
E-Learning, Self Employed
Used the Software for: 1+ year
Reviewer Source

Appen Review

5.0 last year

Comments: I am making money from the comfort of my home. I am learning new skills.

Pros:

I am a freelancer and have received payments from doing micro tasks, a freelancer's dream really.

Cons:

It's a waiting game. Not all countries receive the same amount of jobs.

Sudarshan
Sudarshan
Student in India
Verified LinkedIn User
Education Management, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

My usage of Appen

4.0 last year

Comments: Appen is good platform for users that those wants to earn money by completing various projects and tasks.And it is very reailable.

Pros:

1.Appen provide user friendly interface.2.It also provides flexible work opportunities for users to allow to work from anywhere.3.And it is also provides easy navigation tools.

Cons:

1.The major drawback of Appen was that the processing of payments may take extra time then accepted.2.The availability some of the tasks are limited.

Kameisha
Costumer server in US
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

A good program to get easy money

4.0 last year

Comments: Its a few hiccups but overall its good

Pros:

I like the fact that it has several job listigs and you an easily qualify for.

Cons:

I dont like getting paid once a month i be wanting the money now

Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Appen Usability

4.0 last year

Comments: Excellent.

Pros:

The app design is sleek and easy to operate.

Cons:

Extended hours before getting suitable jobs.

Sai Nirmal
Sai Nirmal
Student in Canada
Verified LinkedIn User
Higher Education, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best platform for Crowdsourcing and for Remote workers also

4.0 2 years ago

Comments: My overall experience with the happen is that I started as contributor and earned some income as it provide remote work, flexible timings and easy tasks will be there on the platform. It's great platform for both data collection and earning some extra cash as well

Pros:

The best thing about the Appen is that it makes data collection work easier and it provides remote work for micro workers. It is one of the best micro earning sites and the data collection required by the clients can be obtained from the contributors. It mainly works on training AI models. It's best working with Appen

Cons:

I don't have much dislikes about Appen but some tasks may not be available for the contributors . And if the client continues for next projects after completing tasks , it would be great. Apart from that I don't have any dislikes.

Vincent
analyst in US
Think Tanks, Self Employed
Used the Software for: 1+ year
Reviewer Source

completely satisfied

5.0 last year

Comments: overall I'm satisfied with the opportunities that they provide.

Pros:

i like the reliable on-time pay, the attentive customer service, the reliable emails i receive when i send a question

Cons:

I'm slow maybe. Maybe sometimes the tasks are too tedious and foreign for me to succeed. I disagree with their analysis of my work occasionally.

Meghann
Owner and Operator in US
Retail, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Not a huge fan

2.0 12 months ago

Pros:

I like that it's a platform for freelance work.

Cons:

It is an extremely difficult program to navigate. I haven't applied for a job with them in months because I don't want to deal with navigating this program.

Samuel
Professor in Brazil
Education Management, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Appen

5.0 2 years ago

Comments: It is an application that is easy to install and use.

Pros:

Easy to learn to use and functional...Easy to use application that allows you to work from anywhere.

Cons:

It should be less strict with privacy guidelines.

Verified Reviewer
Verified LinkedIn User
Higher Education, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Good Earning For Students using Appen

4.0 2 years ago

Comments: It is most useful, truly genuine and we can earn money by completing tasks it gives better experience and knowledge, Only drawback is in this pioneer only withdrawn money.

Pros:

In appen it gives training for completing the task we can earn money from this software it is truly genuine

Cons:

In this we can withdraw money by using pioneer only, because pioneer takes cutting upto 3$

Chandrakeerthan
student in India
Verified LinkedIn User
Higher Education, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for doing tasks and earning rewards.

4.0 2 years ago

Comments: My overall experience with Appen is great and i recommend everyone to use appen.It provides us money or rewards for doing some tasks.The users with no knowledge on this can also do tasks and earn money.

Pros:

The best feature of appen is that it provides rewards for performing some tasks like web captures and translations.The user interface is very friendly and easy to set up.We can also sell projects on appen.Its like a kind of freelancing platform.Appen is the best for getting incentives for doing tasks.

Cons:

The withdrawl of the money which we got by doing tasks is only through payoneer.It becomes difficult for everyone to withdraw money only through payoneer.

Verified Reviewer
Verified LinkedIn User
Animation, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Appen

4.0 2 years ago

Comments: This app can help you to make money and legit app.

Pros:

Most of the tasks available in the platform are to develope the artificial intelligence and machine learning. This app can help you to make money.

Cons:

Sometimes it takes time to deposit the money in bank account.

mohamed
chemical engineer in Egypt
Chemicals, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

thank you for this service

5.0 2 years ago

Comments: very good.

Pros:

Ease of search, diversity, and price are very suitable for work.

Cons:

I encountered many problems at the beginning of entering the site, the most important of which was linking the Payoneer account.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: Free Trial
Reviewer Source

Make some extra cash

4.0 2 years ago

Comments: It's a good experience with appen. Here we get paid and learn also.

Pros:

This platform helps you to learn new things and get paid also. Here we can make some extra cash and get training also.

Cons:

Some audios are not good enough to listen.

Alekhya
Alekhya
Clinical investigator in India
Verified LinkedIn User
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Appen for data collection

3.0 2 years ago

Comments: Overall it is useful for training the artificial intelligence and provide machine with efficient feed. It is also good for side hustle

Pros:

It mostly works as the data collection agent through the clever way of giving incentives to the users for performing some tasks

Cons:

Application status of project is really frustrating as they provide no replay. They also have only one payment option(Payoneer). The withdrawal limit also very high

rachid
RIB Art in Morocco
Arts & Crafts, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

appen good for data and surveys

4.0 2 years ago

Comments: it was good experience

Pros:

i did like the easy of use this software

Cons:

i did like least that it took long to have surveys

Mecia
winner in Brazil
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Profitable app!

4.0 2 years ago

Comments: I've been using it for a short time and I'm still creating my opinion, but so far I'm liking it.

Pros:

I use it for the purpose of making a profit and the platform offers good jobs, the payment is fair.

Cons:

I found the registration part to be very time consuming, I had to go through some processes.

Britt
translator/proofreader in Belgium
Translation & Localization, Self Employed
Used the Software for: 1-5 months
Reviewer Source

easy to use, low rates for translators

4.0 2 years ago

Comments: Jobs are fun and well documented, so if the rates were better I would probably work more for appen.

Pros:

The projects are fun, they are diverse and interesting.

Cons:

The rates, payment methods. The communication is not really personal.

Jagadeesh
Student in India
Higher Education, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great platform for earning money

4.0 2 years ago

Comments: It is very good for freelancing service but only think is it always uses payoneer payment method for withdrawal money that method can take so 3usd charge per transaction. other things are great in this service.

Pros:

It's the best for freelancing service and this can be taken by conducting tests before getting tasks. For quality services purposes.

Cons:

It's only uses payoneer payment method only that taking so much cuts of money.

Pratap
Pratap
Student in India
Verified LinkedIn User
Higher Education, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best earning and crowdsourcing platform

4.0 2 years ago

Comments: Appen is used to earn some money by completing some easy tasks. It pays average to the taskers. But the payment processor Payoneer charges almost 3 USD for transaction.

Pros:

Appen provides the opportunity to earn online by giving small tasks to the contributors on the platform. These tasks are used to train Artificial Intelligence and Machine Learning. This platform can be used to obtain data required by client from the contributors. It compensates the contributors based on the work hours.

Cons:

Several tasks are unavailable due to high amount of responses from the users. The only payment option available in this platform is Payoneer. We didn't get any response from appen if our application not selected for tasks.

Praveen
Sr. Associate in India
Consumer Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Appen : Earn great deals with simple tasks

5.0 2 years ago

Comments: It has been a great working experience with Appen. I have earned a good amount of money by just doing very simple tasks that doesn't require any special skills.

Pros:

The most amazing thisng is that it help us to generate extra income by applying and doing simple tasks such as image capturing, transcribing, web analytics etc.

Cons:

The only thing I like the least about it is sometimes, there are tasks showing in the task list but they are not functional, he reason might be availability of the particular project.

Yanick
Yanick
CEO Manager in Cameroon
Verified LinkedIn User
Food & Beverages, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent for Freelancer...

4.0 3 years ago

Comments: The rules are very strict. You have to pass a qualification exam to have access to the tasks.

Pros:

I got to know Appen in 2017 while working on the platform of one of its partners. Micro-projects are constantly published there and offer great ways to make money by offering your expertise to companies and individuals.

Cons:

The remuneration is sometimes below the effort deployed, the percentage rating system is sometimes excessive.

Heather
Mortgage Loan Processor in US
Financial Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Took a long time to get in the door but once your in it pays

5.0 3 years ago

Comments: They provide companies with a wide range of technological help from real users without using surveys or user testing like other sites

Pros:

It allows me to keep up with technology and put in my educational background to help companies further themselves in technology. It helps the internet become better and more informative.

Cons:

It took a long time to get myself in door and sometimes it hard to understand the needs of each project.