Culverdocs

Bespoke Customer Solution

Comments: Culverdocs has proved to be an excellent system with even better customers services and support and I would highly recommended them to anyone looking for an easy to use, self configurable data collection and data management solution

Pros:

Culverdocs is extremely versatile as a system, its easy to use and the functionality has been developed to ensure that even users with limited experience in digital form building and data collection solutions can quickly navigate the system and become self-sufficient in using it. The customer support and guidance we received was excellent and sets Culverdocs apart from other companies offering similar solutions. From the successful initial launch of the system with our customer, we have increased the scope of usage to further improve our service offering to them and this entailed more complex use of the system which the team at Culverdocs provided us excellent support and guidance and also used their experience to provide advice and guidance in how we could use the system in other way to create the solution we were looking for without needing bespoke customisation to the system.

Cons:

We have had no negative experience with our use of Culverdocs

Intuitive, adaptive and a real time saver!

Comments: Brilliant, its been so much easier than I expected and even though and we haven't put all our forms on the system yet we are already seeing improvements with productivity and reductions in admin time.

Pros:

The drag and drop system to set up forms is so intuitive, its easy to learn and within a few minutes you can create a basic form and within an hour you've got a working data capture form which you can access on your phone with the app. Add to that an interface with MSWord and within a day I'd created a data capture form with a full report and I've no programming experience. Add to that the friendly and efficient support staff who are only a call or email away and for who nothing is too much trouble, and out onboarding was actually a fun experience.

Cons:

More tutorials would be nice, theres only a few online and no real help section.

Culverdocs

Comments: Customer service, second to none. Great people, they answer email queries the same day. They never make me feel silly for asking stupid questions!

Pros:

It was fairly easy to learn how to create forms. It is certainly easy to use on the app.

Cons:

It is still developing, but a tick box on forms would be useful.

Culverdocs has transformed our form data collection

Comments: As a business, we operate a recycling facility that were still operating on old fashioned practices of paper forms for data collection. This was something we wanted to remove and move towards digital forms. After trialling out a few options for this, we chose to use Culverdocs for all the positive reasons described above. This has allowed us to transfer to a system of digital forms that our staff can easily complete on phones or other devices, and freed up time for our administration team as they no longer have to file and track physical paper forms. Our options for data reporting and automating work from this data have greatly expanded thanks to the workflows and support of Culverdocs.

Pros:

Culverdocs offers an amazing digital/electronic forms system, allowing for easy creation of digital forms with a wide range of options for data entry. The forms are very customisable to suit your needs.The feature of being able to design a word template used for reports created from the digital forms is a brilliant feature, that means the reports can stay just like they previously were and cause no issue with getting people used to a new report layout.The team at Culverdocs are very helpful and great at getting you introduced to the system. Then they are always happy to help with any issue or question you have with the product, detailing possible solutions to get the results you need. The price per user is very competitive compared to other options for digital forms, and the terms of monthly payments/renewals allows for great flexibility, not making you agree to a long contract or upfront payment.

Cons:

There is a minimum cost of 5 users which for very small teams/use cases may make this less attractive.

Amazing service and comprehensive product

Comments: From the initial call with [sensitive content hidden] and the team through to onboarding and support the team have been excellent. Very responsive, quick to come back to use and always on the end of the phone for advice whenever we needed. Having support we can access easily and over the phone with such easy people to work with makes a huge difference.

Pros:

Very impressed with the forms building platform and the options available. Did everything we could ask of the system and more. Very easy to use, professional and provides ability to build complex workflows.

Cons:

Nothing we are very happy and can't fault anything.

The BEST fully configurable, no-code platform turning paperwork into forms at the click of a button!

Comments: It's been an absolute joy working with the Culverdocs team form the start and the product delivers every day without fail. What more could you want!!

Pros:

Everything about this product hits the mark and if some areas need customisation to suit your company requirements, they are more than happy to have a scoping meeting and price for additional changes, which I have found to be fantastically priced!I am a huge ambassador of the product and team!

Cons:

I don't have any cons about this product or the team!

A must have investment for all!

Comments: Extremely happy and would recommend to all!

Pros:

Culverdocs is a UK Based company, who provide an extremely responsive and supportive environment to help your business become more efficient, streamlined, professional and manageable! We are so thankful for Culverdocs being born, it has been a serious game-changer for our company, and is supporting us as we grow!

Cons:

Nothing! The great thing about the team at Culverdocs is if there is a glitch or a function missing, they are open to any and all suggestions.

Great working with Culverdocs

Comments: They've helped shepherd us through what can be a difficult process. While we aren't done with our project yet, we're in safe hands with their support and guidance.

Pros:

Culvertech is very effective at translating the numerous ideas that bang around our heads into concepts and deliverables that make sense. Their superpower is the ability to connect the dots and come up with great solutions.

Cons:

Not a thing - very happy with the whole process

great piece of softwear

Comments: from start to finish the level of service we have received from culver docs has been above and beyond. from help setting up forms to being able to get advice on how to get a form to do what I want they have always been a call away and happy to help. having the option to have them build the form for you is a massive help as well.

Pros:

the ease of use when out on site. the ability to create a form for almost anything you need.

Cons:

honestly I have not found anything that I would either like to change or that doesn't work for us

Top Draw Mobile App

Comments: From initial chat, through test, to implementation was a real

Pros:

People, ease of use, cost effective, responsive team, always helpful, top bananas!

Cons:

Whatever is missing, and it won't be a lot, will be addressed so patience is key

Review

Comments: Very positive. It has helped the overall run of the business and kept clients happy with the initiative.

Pros:

The speed of the document being created. We have SLAs agreed with specific clients and speed is of the essence.

Cons:

There is a limit to the amout of photos you can add. We had to request for a higher amount to be added from 50 to 100 but even when reaching the upper limit it is difficult to sync without good signal and gets stuck in drafts.

The perfect form builder/data capture from a perfect partner

Comments: From the initial approach to our ongoing working relationship with Culverdocs, our experience has been very positive. Would strongly recommend them.

Pros:

Ease of use of the system. The ability to capture data both on and off line - most system we came across before Culverdocs you had to be connected to the wifi to capture data, but if you are in a field without wifi, those systems are useless. The ability to connect an API feed into Salesforce (so much so that other distributors across Yamaha Europe are now using the system). The support you get from Culverdocs - it's brilliant!

Cons:

There is very little. You could argue that the form design is a little basic, but for our needs it is perfect and everything we want in the system.

Culverdocs is top of their league

Comments: The system and team are a joy to work with, can’t recommend enough to others.

Pros:

So easy to use and navigate, creates processes and reports that are second to none.

Cons:

Nothing to dislike about the systemOr team.

New user review

Comments: Illegible, incomplete and late timesheets and job reports seem to be a thing of the past :-)

Pros:

Really easy to use. Customer support absolutely first class.

Cons:

Still working through the process, but not found anything I don't like yet.

A solution unlike any others

Pros:

We looked at a load of other similar products, but actually they aren’t similar. No other systems seemed to have the flexibility of Culverdocs to achieve what we wanted.We’ve ended up using Culverdocs in so many more areas than we originally expected. This is saving our business time and money.

Cons:

No complaints here - its a great product.

Culverdocs apps experience

Comments: Going from paper to paperless, this app makes it very easy.

Pros:

Easy to understand how the apps workEasy to create the forms.Very good customer serviceGenerate professional reports on the spot and share results instantly via email

Cons:

Had minor issue when creating my forms but Culverdocs managed to help solved it.

Culverdocs has helped us remove a vast majority of the paper from our business

Comments: Great people, Great software, nothing seems too much trouble and are always a phone call away for assistance. I am not made to use a PC but if I can use and create forms with 30 mins training from Culverdocs then anyone can!
Saved us so much time and money and we now present ourselves to our customers in much more professional manner with tidy documents and these documents email to customer upon completion.

Pros:

We started to use geographically based installers and this presented the issue of issuing job packs and receiving the completed paperwork back, I found several digital document companies online but none were quite what we were looking for. Culverdocs were willing to create and modify their software data entry screen and fields to how we would like to use the software and all this was done within the standard package set up fee. Creating new documents is a breeze and now sending job packs to installers that you rarely see is a breeze. We have found it so useful and handy as we used to have to scan in by hand 5-6 documents daily that were multiple pages then rename and save the file, we have set our returned documents up so they are delivered in PDF and correctly named so now we just drag and drop from email. I estimate this software is saving a small team of 5 over 3-4 hrs a week and you as the forms are electronically filled out there is no readability issues from bad handwriting/water damage paperwork.

Cons:

Honestly I can think of none, through out the implementation we had 2 small issues/errors on documents but these were reported and 1 was my input error/understanding and the other was rectified by the end of the day.

Excellent step in the right direction

Comments: Excellent! We were using paper based forms, prone to error and misinterpretation. With Culverdocs our processes became more streamlined, precise and all information captured correctly.

Pros:

The Culverdocs system is easy to implement, setup and track progress. Very fast mobile app and user friendly. Never misses a beat when sending data. Excellent ecosystem and looking forward for new features. Customer service is top notch and knowledgeable. They understand the ins and outs of the software.

Cons:

Nothing to complain about. All very good.

Review of Culverdocs

Comments: The software has allowed us to automate many manual jobs and become a paperless work environment.

Pros:

Culverdocs it incredibly easy to use with many intuitive options for creating any type of survey or form.A drag and drop approach on interface elements allow you to put together forms quickly without the need to code anything!

Cons:

There are always some tiny quality of life features one would desire, however I've found the Culverdocs support team to be quite receptive to suggested improvements. The software updates they release often add many of these wanted elements.

Heating engineer happy with new bespoke management system for service and maintenance portfolio

Comments: We have transformed the management of our servicing portfolio and in doing so have improved our efficiency at booking in our servicing on the due date and keeping our clients confident that they are in good hands. We have undoubtedly maximised the amount of services that we capture. Just because you have 375 services on your servicing spreadsheet, it doesn't mean you will service 375 appliances that year. But with Culverdocs we can rest assured that the ones that we don't capture are down to the client and not because they jumped our net and we forgot to phone them.

Pros:

I liked the clean and simple look of the app and web portal, this makes the experience as intuitive and stress free as possible. I also liked how much it has helped us as a company organise and manage our servicing portfolio, we used to use an excel spreadsheet and the information was difficult to access and we would regularly miss anual services costing us hundreds if not thousands of pounds every year. We used to carry a stack of about 6" worths of forms in the front of every van, now we have one iPad which enables us to access every form we could ever need all customised to our need. When the engineer completes a form using Culverdocs the office staff and client are instantly emailed the certificate before the van pulls out of their driveway.

Cons:

I'm afraid I don't have any negative feedback, I know we are supposed to write something even if it is small but short of making something up I simply cannot say a single bad word on this product. Throughout the development of the app we found a few issues such as image quality and small tweaks that we needed fixed on the forms. These were carried out immediately by Culverdocs and pushed out to the iPads instantly ensuring my engineers were not standing doing nothing costing me money. I don't think I would get this service with many other companies.

Fantastic paperless solution with loads of great features and unprecedented customer service

Comments: Great relationship with the team at Culverdocs, instantly transformed our Start Up checks and Maintenance request processes and is now being implemented in lots of other areas across the business. We'll be paperless in no time!

Pros:

Intuitive form builder, real-time data, automatic syncing, packed with advanced functions

Cons:

None really, and the support team are great at implementing enhancements and fixes for any issues that arise very promptly

Great product

Comments: The difference when completing wages has been huge using the Time & Attendance App. We used to do everything manually which was very long winded and we had to rely on the supervisors on site giving the information. Time sheets were sent into the office, they were hand written and were not always legible or accurate. With the T&A this has meant that it is all on line, actual hours are clocked and we get live information. We are now also able to do additional wages on the forms which has eradicated another system of forms and also gives us the employee details on hand rather than having to look them up to insert into the form. The customer service is also prompt and professional. I am very impressed with Culverdocs and highly recommend it.

Pros:

The system is very easy to use and has made the payment of wages not only easier but also much more accurate. It also ensures that the shift times have been completed as contracted and it picks up any absences which may have not been reported through. In addition, the cleaning operatives on remote sites can be monitored more closely and safely especially if they are lone workers. You can check when they have come on site and also when they leave.

Cons:

Nothing negative to report as this system covers everything that was required

Easiest Product I Found & Training was superb!

Comments: After having multiple issues with hours not being adhered to by staff, I needed a solution quickly. i spoke to [SENSITIVE CONTENT] from culverdocs who ran through everything that he could offer. I was worried at first of the difficulty my staff would have trying to learn how to use the app (some don't and have never had smartphones!) and for myself to set it up correctly however, after the demo session and training which was provided by [SENSITIVE CONTENT] and the team, I very quickly got the hang of creating new forms. the process is so simple! I'd just like to say a big thank you for helping me from start to finish. the support team are fantastic and the response times are brilliant!

Pros:

The culverdocs application seemed to be able to do everything I needed! At first I used it for cleaners to clock into mobile and static sites, this then led to further features being customised to what I wanted it to do.

Cons:

Honestly, I couldn't find anything i didn't like about the culverdocs app. the only thing that annoyed me was the fact I didn't find it sooner!

Works around our business model

Comments: Quality management and business reporting to our customers. Well received.

Pros:

Easy to communicate and extremely fast to respond. To date the best I.T. provider I have used.

Cons:

Nothing to report to date. At present all actions are delivered promptly and chased up.

George Benson In Association With Culverdocs

Comments: Client reporting and quality control

Pros:

Very user friendly and flexible for our two separate company divisions for both building and maintenance fit out and also commercial cleaning

Cons:

Very little to directly improve today - but tomorrow who knows