17 years helping Australian businesses
choose better software

What Is REVIEWS.io?

REVIEWS.io is a review collection software that helps businesses gather and display customer feedback across various online platforms. The platform offers features like surveys, UGC galleries, review syndication, and more. It can help companies boost their online reputation, increase customer engagement, and drive sales growth.

Who Uses REVIEWS.io?

Small to mid-size businesses, e-commerce brands, and online retailers.

REVIEWS.io Software - 1

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Reviews of REVIEWS.io

Average score

Overall
4.6
Ease of Use
4.8
Customer Service
4.5
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
2
13%
Christopher
Christopher
Managing Director in UK
Verified LinkedIn User
Packaging & Containers, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good well respected reviews platform

5.0 2 years ago

Pros:

Helps with google SEO listings. Honest and well managed. Fair value for money. Great trust signal for potential customers. Review booster is great to encourage non ecommerce customers to review. Better value and in my opinion more reliable than trustpilot. Good split between company and product reviews. Gains useful feedback to help us improve.

Cons:

Some features locked behind an additional paywall. Reviews.io company pages can sometimes appear below Trustpilot's page.

Benjamin
CEO in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Customer service had a hard time returning my money - bad experience

2.0 3 years ago

Comments: Poor customer service.

Pros:

Easy to use. Widgets worked fine on my website.

Cons:

Just use Google Reviews instead. I didn't like my experience with reviews.io

Jamila
Digital Marketing Associate in UK
Real Estate, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

The Best review collecting software out there

5.0 2 years ago

Pros:

I have tried out almost every review collecting software out there and Review.io is hands down the best one. It's easy to use, has a great customer service department, and the design is clean and modern. I can't remember the last time I had to contact customer support because everything just seems to work and look beautiful without any issues at all. I highly recommend this tool!

Cons:

I would love to see more popup designs for displaying reviews.

Graeme
Growth Marketer in Netherlands
Financial Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

collecting reviews has never been this easy

5.0 2 years ago

Pros:

Reviews.io is an amazing tool to help gather reviews and display them in an easy-to-read format. It is a must-have for any site owner looking to collect reviews from their customers or clients. It's a simple, streamlined tool that does exactly what it says it does and doesn't get in the way of anything. 10/10 would recommend!

Cons:

I haven’t noticed any cons in this tool yet.

Paul
Ecommerce Business Owner in UK
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source

simple and effective software for collecting reviews

5.0 2 years ago

Pros:

reviews.io is such a great software. I had run into a lot of problems with automating my review gathering process and was starting to get sick of it. From the moment I set up reviews.io, I was able to build a review database that has changed the way my business operates. The software interface is super simple and easy to use, even for someone like me who isn't all that tech-savvy. The customer service is excellent and their team always responds to questions in a timely manner I can't recommend this app enough to anyone who has been struggling with this review collection process!

Cons:

no cons for this software. This software is amazing

Nishtha
CEO in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Most efficient way to collect reviews directly on site or landing pages

5.0 2 years ago

Pros:

Review.io is hands down the best app I've found to collect reviews directly on site or on a landing page for my clients. The setup process is super easy, the interface is nice and clean, and it's incredibly efficient at gathering reviews for products. The company has a fantastic support team that is quick and responsive, which is awesome because not many SaaS companies are as responsive as they should be. If you have any connection with ecommerce get this app!

Cons:

They should offer more designs for review notifications.

Gabriel
Performance Marketing in Australia
Financial Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Best review aggregator in the market

5.0 2 years ago

Pros:

All the functionalities that you can expect from a review aggregator at a great price.

Cons:

Nothing to be honest, nothing to complain to be honest.

Kevin
Chief Of Staff in Germany
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Beste Review Software am Markt

5.0 2 years ago

Pros:

Wir lieben Reviews.io. Unseres Erachtens die beste Review Platform am Markt. Es hilft uns dabei Review Collection zu automatisieren und auf verschiedenen Plattformen Reviews ohne Aufwand zu sammeln. Gleichzeitig ist das Team super hilfreich und gibt proaktiv Verbesserungsvorschläge.

Cons:

Nicht viel. Rund um glücklich. Ggf. für kleinerer Unternehmen zu teuer.