--- description: Learn more about PayPal price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PayPal Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal) # PayPal Canonical: https://www.capterra.com.au/software/179251/paypal Page: 1 / 1053\ Next: [Next page](https://www.capterra.com.au/software/179251/paypal?page=2) > From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management. > > Verdict: Rated **4.6/5** by 26302 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PayPal? PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26302 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM - Cash Management - Compliance Management - Contact Database - Customisable Dashboard - Customisable Invoices - Data Import/Export - Data Visualization - Debit/Credit Card Processing - Electronic Payments - Financial Analysis - Financial Management - Financial Reporting - In-Person Payments - Inventory Management - Invoice Management - Invoice Processing - Mobile Access - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Order Management - PCI Compliance - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing - Performance Management - Promotions Management - Real-Time Data - Real-time Alerts - Recurring/Subscription Billing - Refund Management - Reminders - Reporting/Analytics - Risk Analysis - Risk Management - Sales Reports - Search/Filter - Shipping Labels - Shipping Management - Transaction Monitoring - eCommerce Management ## Integrations (53 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) - [Fraud Management Software](https://www.capterra.com.au/directory/10058/financial-fraud-detection/software) - [Retail Management Software](https://www.capterra.com.au/directory/20053/retail-management-systems/software) - [Recurring Billing Software](https://www.capterra.com.au/directory/30927/recurring-billing/software) - [Reporting Tools](https://www.capterra.com.au/directory/30053/reporting/software) ## Alternatives 1. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2003 reviews) 2. [Epos Now](https://www.capterra.com.au/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [Stripe](https://www.capterra.com.au/software/123889/stripe) — 4.6/5 (3309 reviews) 4. [Square Point of Sale](https://www.capterra.com.au/software/154907/square-point-of-sale) — 4.6/5 (3022 reviews) 5. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8394 reviews) ## Reviews ### "Paypal; Protected Purchases, Peaceful Payment." — 5.0/5 > **Jocelyn** | *21 January 2026* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: I use Paypal for almost all my online purchases. I originally started using Paypal for the security, knowing that my credit card details were safe. However I have now branched out and use it for my own hobby art sales too; still for the security but from a seller's perspective too\! If I have ever had a problem that can't be resolved with a buyer or merchant; reaching out to Paypal for assistance is so straight forward and simple. I have never had a problem that couldn't be resolved by them. I think overall the fee I pay as a seller is pretty reasonable for the protection I get\! And even better as a buyer I don't pay any fees for the security Paypal brings me. > > **Cons**: The only flaw I can think of is that on mobile the website can be a bit challenging to navigate to my sharable personal profile page; I always forget where it is located. Personal Profile page, doesn't seem like the best name for it. I would prefer it to be called something more akin to what it is, I.e My Pay Me Page. It would also be great if the Personal profile page didn't have to show your full name. Just for my own personal preferences\! > > Overall I have had a great experience with Paypal. I haven't needed to utilise any invoicing or expense management components yet; however I may look into this further if I end up selling for of my art work. The one thing I would love to add is, it's been great to see Paypal adapt and change over the years. I only recently realised they now offer a fundraiser option\! And they provide their own pay in four repayment plans; which I am far more likely to utilise than any of the other pay in 4 plans that are on offer out there as it's already on a platform I love and am familiar with. What I would love to see from Paypal in the future is offering an e commerce website building platform, where you can create your own stores to sell items, similar to shopify or squarespace. ----- ### "Handy payment method" — 5.0/5 > **SURYA MOULI** | *10 January 2026* | Printing | Recommendation rating: 10.0/10 > > **Pros**: Some times surcharge apploes to card purchases. If paypal is acceptable in the vendors payment process. There wont be any extra charges. Such as flight ticket purchase with singapore airlines website. Extra layer of protection for online purchases. > > **Cons**: Some phones and browsers aren't compatable with paypal login. I might be wrong as it only happens on my phone. Not all vendors have paypal yet snd thats another drawback > > Very handy way to pay when you dont have the card details with you and extra layer of protection for the purchases ----- ### "Outstanding application for both local and international payments" — 5.0/5 > **James** | *4 December 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It is easy yo download and set up an account with mobile or desktop devices. Paypal enhances efficient transactions by allowing cross boarder payment services. The transaction fee is relatively lower as compared to other platforms. > > **Cons**: They initiate account restrictions after receiving large amount of payments which can take more than 180 days before they resolve. > > Paypal is fast, secure and reliable for both local and international payments. I can easily send money to my friends and relatives from any country. The customer support resolves transaction disputes effectively. ----- ### "PayPal protects scammers" — 1.0/5 > **Alda** | *5 November 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Nothing\!\!\! I used to trust their service until they took all my money. I will never use Psypal again as a trusted service\!\!\! > > **Cons**: Poor customer service. Thieves\! Anyone can make a claim against a client, and they don't even ask for evidence, and give your money away. Forget about an appeal system. They deliberately block clients immediately from the rsolulotins so you can't even appeal. > > I would give 0 if I could. Paypal took the full balance from my account (almost $1,000.00) to give to a company involved in a scam, with no evidence of proof and blocked me from resolution automatically with no recourse to appeal. I will never trust them with my money again. BEWARE\!\!\!\! ----- ### "PayPal is your first pal for payments." — 4.0/5 > **Darren** | *26 January 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: PayPal was easy to implement, easy to use and worked without any issues. PayPal is the ubiquitous payments solution. Security, notifications, refunds, reporting... it is all there and just works. Customers all know about PayPal, and many have accounts, making transactions easy. > > **Cons**: PayPal fees are higher than most, which is a factor when you start to do high value transactions or large volumes, especially when currency conversion is involved. Withdrawing funds takes a few days, if you don't want to pay extra fees. > > PayPal is known by everyone and trusted by most. It is the easy and quick solution to get payments up and running. We haven't had any issues with PayPal, but some customers have had issues, but these tend to be individual in nature. ----- Page: 1 / 1053\ Next: [Next page](https://www.capterra.com.au/software/179251/paypal?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/179251/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data