--- description: Learn more about Mend price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mend Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/30949/telemedicine/software) > [Mend](/software/165634/mend-app) # Mend Canonical: https://www.capterra.com.au/software/165634/mend-app Page: 1 / 38\ Next: [Next page](https://www.capterra.com.au/software/165634/mend-app?page=2) > Behavioral \& Mental Telehealth, Automated Patient Payments, \& Patient Engagement Platform. Reduce no-show rates \& engage more patients. > > Verdict: Rated **4.6/5** by 920 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mend? We specialize in medium to large healthcare organizations of 20 or more providers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 920 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mend VIP - **Location**: Orlando, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Launch MendFree or request a custom demo for MendEnterprise. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Puerto Rico, US Virgin Islands, United States ## Features - Appointment Management - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Calendar Management - Call Reminders - Care Plan Management - Charting - Client Database - Confirmations/Reminders - Customisable Forms - Document Management - EMR/EHR - Email Reminders - For Medical Purposes - HIPAA Compliant - Health Record Access - Initial Assessments - Lab Results - Medical Billing - Mobile Access - Multi-Location - Multi-Provider Practice - Online Forms - Online Payments - Online Scheduling - Patient Education - Patient Intake - Patient Portal - Patient Questionnaires - Patient Records Management - Payment Processing - Practice Management - Prescription Renewal - Recurring Appointments - Reminders - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - Rescheduling - SMS Messaging - Secure Messaging - Self Service Portal - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning - Video Conferencing - Website Integration ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telemedicine Software](https://www.capterra.com.au/directory/30949/telemedicine/software) ## Related Categories - [Telemedicine Software](https://www.capterra.com.au/directory/30949/telemedicine/software) - [Patient Engagement Software](https://www.capterra.com.au/directory/31085/patient-engagement/software) - [Appointment Scheduling Software](https://www.capterra.com.au/directory/30757/appointment-scheduling/software) - [Patient Portal Software](https://www.capterra.com.au/directory/30857/patient-portal/software) - [Appointment Reminder Software](https://www.capterra.com.au/directory/30997/appointment-reminder/software) ## Alternatives 1. [Doxy.me](https://www.capterra.com.au/software/158461/doxy-me) — 4.6/5 (1224 reviews) 2. [Carepatron](https://www.capterra.com.au/software/195467/care-patron) — 4.4/5 (843 reviews) 3. [Tebra](https://www.capterra.com.au/software/129169/tebra) — 3.9/5 (1360 reviews) 4. [athenaOne](https://www.capterra.com.au/software/98735/athenaone) — 3.8/5 (907 reviews) 5. [Qualifacts Insync](https://www.capterra.com.au/software/144484/insync-emr) — 4.5/5 (391 reviews) ## Reviews ### "Grateful 🙏🏻" — 5.0/5 > **J. Emily** | *6 November 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: That, when I am my most depressed and least able to get out of bed but in MOST need of seeing my therapist, Mend allows me to do that therapy from my bed. I am incredibly grateful. > > **Cons**: The slightly more noticeable (than in other video calling software) lag in transference of sound which, especially in group settings, causes a lot of unnecessary talking-over-each-other > > Overall very positive. So glad someone figured out a way to make this type of technology be HIPAA compliant. ----- ### "Love Mend Telehealth Communication\!" — 5.0/5 > **John** | *22 January 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Excellent form of communication that is very convenient for someone like myself who is limited by disabilities, modes of transport, and financial resources, especially in senior years. > > **Cons**: The viewing screen doesn’t expand to a full screen dimension. > > I’ve used it for years, and it’s been consistently excellent\! ----- ### "Top Tier Care" — 5.0/5 > **Arva** | *6 February 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: I felt the care come through the phone. I felt that the Doctor really genuinely cared for my Wellness. > > **Cons**: Simply, that it was over the phone. I’m I’ve never done virtual care and much prefer person to person…but in this case it was a great experience. > > It was a great first time experience. The Doctor provided Stellar care. It felt like we built a rapport over the phone. If I had an opportunity to have her as my Doctor I feel like my care would be in great hands. ----- ### "Great service" — 5.0/5 > **Tiffany** | *4 March 2025* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: Was able to see as well as here and understand more > > **Cons**: The lag in audio n video feed was slightly off > > Great except the audio and video delays. ----- ### "Happy patient" — 5.0/5 > **Kim** | *31 January 2025* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: Very easy to schedule and get answers to my issue > > **Cons**: Getting clocked out of of registering and needing chat assistance > > Very quick and thorough. Np listened to my symptoms. Prescribed something to not affect my allergies ----- Page: 1 / 38\ Next: [Next page](https://www.capterra.com.au/software/165634/mend-app?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/165634/mend-app) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data