---
description: Learn more about TapMango price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TapMango Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [TapMango](/software/148733/tapmango)

# TapMango

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> TapMango is a fully branded loyalty, Online Ordering, Mobile Ordering solution for retailers and restaurants
> 
> Verdict: Rated **4.8/5** by 186 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TapMango?

TapMango is ideal for QSRs and retail stores seeking to retain customers, boost sales with existing ones, and attract new customers through innovative referral programs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 186 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TapMango
- **Founded**: 2013

## Commercial Context

- **Pricing Details**: https://www.tapmango.com/pricing/
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United Kingdom, United States

## Features

- 2-Way Messaging
- Activity Dashboard
- Alerts/Notifications
- Automated Responses
- CRM
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Contact Management
- Customer Accounts
- Customer Activity Tracking
- Customer Segmentation
- Customizable Templates
- Dashboard
- Data Visualization
- Dispatch Management
- Email Management
- Email Marketing
- Feedback Management
- Incentive Management
- Kitchen/Menu Management
- Live Chat
- Loyalty Cards
- Loyalty Program
- Mass Texting
- Membership Management
- Message Personalization
- Mobile Access
- Mobile Coupons
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Negative Feedback Management
- Online Ordering
- Online Payments
- Order Management
- Order Tracking
- Performance Metrics
- Promotions Management
- Reporting & Statistics
- Reporting/Analytics
- Rewards Management
- Routing
- Scheduled Messaging
- Social Promotion
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis
- Third-Party Integrations
- Visual Analytics

... and 1 more features

## Integrations (11 total)

- BigCommerce
- Checkfront
- Clover
- DoorDash for Merchants
- Lightspeed Retail
- Mindbody
- Shopify
- Shopify POS
- Square Point of Sale
- Stripe
- Toast POS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.com.au/directory/10031/customer-loyalty/software)
- [Customer Engagement Software](https://www.capterra.com.au/directory/30906/customer-engagement/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)
- [SMS Marketing Software](https://www.capterra.com.au/directory/30842/sms-marketing/software)
- [Referral Software](https://www.capterra.com.au/directory/30681/referral/software)

## Alternatives

1. [Kangaroo](https://www.capterra.com.au/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews)
2. [Guusto](https://www.capterra.com.au/software/186209/guusto) — 4.9/5 (3441 reviews)
3. [RepeatMD](https://www.capterra.com.au/software/1049073/repeatmd) — 4.4/5 (190 reviews)
4. [Referrizer](https://www.capterra.com.au/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews)
5. [Smile.io](https://www.capterra.com.au/software/169446/smile-io) — 4.9/5 (67 reviews)

## Reviews

### "Happy Happy Customers\!" — 5.0/5

> **Kirsten** | *17 January 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I love that I can continue to get Technical support when I want to add or make any changes to our loyalty program. They are always quick to help.
> 
> **Cons**: I wish it could have a little better integration with our POS system in the sense that we can have discounts on specific items ect.
> 
> It has been great, the customer service and technical support has been fantastic. It has not only added value to my company, but it truly works\! We see a ton of people coming back from getting our automated text for birthdays, "miss You" texts ect. These were all things Tap Mango had suggested upon our initial integration and it really does bring people back in\!

-----

### "I love Tapmango" — 5.0/5

> **Maggie** | *17 January 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: First of all, I love the Tapmango's staff. Everyone is super nice, always quick responce. When I need a help , they are alway there for us.&#10;Also the App is great. I never thoght small business like us can have our own app.
> 
> **Cons**: I wish Tapmango will offer us their own giftcard program or inteligate with company who offer more reasnable.
> 
> Overall, Tapmango is great and I woul reffer to all my coustomers, family and freinds.

-----

### "Customized loyalty program" — 5.0/5

> **Mas** | *17 January 2025* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Pesonalized loyalty program. If you can think it, they can most likely help impliment whatever loyalty plans you might like to use.
> 
> **Cons**: Website is a bit clunky and difficult to use. But account managers can help navigate those concerns.
> 
> Great treatment, no matter the size of your business. It's great when you feel like you are treated like a top level customer.

-----

### "Super Powerful, Worth Every Penny Despite Learning Curve\!" — 5.0/5

> **Ryan** | *15 January 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The rewards program can be super trailered. The filters to create lists to exactly target the loyalty members I want to send marketing to is fantastic. We also are able to create pretty advanced automation as well which saves a lot of time, but keeps us front of mind with customers\!
> 
> **Cons**: Things are sometimes buried or not where you would expect. My wife doesn't like to use the system because it does take time to figure out where things are. Specifically, creating an email and sending seems to inception a lot. Also, when we need to update our menu with our Square integration, it works, but it does take 3-4 times of syncing/verifying to get everything looking exactly like we want.
> 
> Amazing, it's very advanced and works very well despite the learning curve.

-----

### "President of the Anoush" — 4.0/5

> **Olga** | *16 January 2025* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: Having a website along with a reward account
> 
> **Cons**: The complex of the portal and difficult to make changes
> 
> Great customer service. Custom design homepage on the tablet

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## Links

- [View on Capterra](https://www.capterra.com.au/software/148733/tapmango)

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