--- description: Learn more about Hapana price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hapana Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Martial Arts Software](/directory/30779/martial-arts/software) > [Hapana](/software/143341/hapana) # Hapana Canonical: https://www.capterra.com.au/software/143341/hapana Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/143341/hapana?page=2) > Next generation software for multi site boutique fitness businesses designed to elevate engagement and fuel growth. > > Verdict: Rated **4.4/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hapana? Multisite boutique fitness businesses that need detailed scheduling, payment facilitation, member management, staff management, fitness tracking and deep analytics and reporting. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 96 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hapana - **Location**: Sydney, Australia - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 285.00 - **Pricing model**: Flat Rate - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, Hong Kong SAR China, Indonesia, Malaysia, Mexico, New Zealand, Philippines, Singapore, Thailand, United Kingdom, United States ## Features - Activity Tracking - Application Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Billing & Invoicing - Calendar Management - Class Management - Class Scheduling - Client Management - Client Portal - Communication Management - Contract/License Management - Customizable Templates - Dues Management - Electronic Payments - Email Marketing - Employee Management - Event Management - Exercise Library - Fitness Assessments - For Gyms - For Yoga/Pilates Studios - Marketing Automation - Member Communication - Member Database - Member Portal - Member Types - Membership Management - Membership Renewals - Mobile Access - Mobile App - Online Booking - Online Payments - Online Registration - Payment Processing - Point of Sale (POS) - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Staff Management - Team Management - Third-Party Integrations - Visitor Management - Website Management ## Integrations (7 total) - ActiveCampaign - GetResponse - Google Calendar - Mailchimp - QuickBooks Online Advanced - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Martial Arts Software](https://www.capterra.com.au/directory/30779/martial-arts/software) ## Related Categories - [Membership Management Software](https://www.capterra.com.au/directory/20045/membership-management/software) - [Club Management Software](https://www.capterra.com.au/directory/30215/club-management/software) - [Yoga Studio Software](https://www.capterra.com.au/directory/30755/yoga-studio/software) - [Pilates Studio Software](https://www.capterra.com.au/directory/30966/pilates-studio/software) - [Fitness Software](https://www.capterra.com.au/directory/30910/fitness/software) ## Alternatives 1. [LegitFit](https://www.capterra.com.au/software/190526/legitfit) — 4.9/5 (225 reviews) 2. [Wodify](https://www.capterra.com.au/software/159663/wodify) — 4.5/5 (154 reviews) 3. [Kilo](https://www.capterra.com.au/software/1052073/kilo) — 5.0/5 (70 reviews) 4. [ClubRight](https://www.capterra.com.au/software/160550/club-right) — 4.8/5 (182 reviews) 5. [Mindbody](https://www.capterra.com.au/software/40229/mindbody) — 4.0/5 (2982 reviews) ## Reviews ### "Hapana Client Success & Implementation Team - Outstanding support that directly contributed to a major commercial win." — 5.0/5 > **Kimon** | *13 January 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Outstanding support that directly contributed to a major commercial win. Highly responsive, knowledgeable, and proactive team that felt like true partners throughout. > > **Cons**: No material downsides experienced; support exceeded expectations across the engagement. Everything is great\! > > The Hapana team provided exceptional support throughout our engagement. Their responsiveness, clear communication, and deep understanding of our needs made a complex process feel seamless. A real credit to Hapana. Please pass on my thanks and congratulations to everyone involved — this is best-in-class client experience. Most importantly, their partnership played a critical role in helping us secure a great commercial outcome. The team went beyond what was expected, acted with urgency when it mattered, and consistently demonstrated a genuine commitment to our success. ----- ### "Regrettably in contract" — 1.0/5 > **Aidan** | *25 March 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Rich in marketing data (but this is also due to them using a whitelabelled version of Go High Level). > > **Cons**: Horrible onboarding experience. Layered fees that are not clearly disclosed on signing. Slow loading time and lack of intuitiveness of the software UI. > > Grim is the only word I can use to describe my experience. Had I been able to use the program before signing, I would not have signed on. ----- ### "Hapana feedback" — 5.0/5 > **Rhys** | *15 August 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The teams willingness to help during the migration phase. Always going above \& beyond. The ease of the system to use was also great, quite user friendly. > > **Cons**: There were a few limitations on the base package compared to the premium package we were on with Mindbody, but the team has been working hard on the latest updates to make it a premium product. Super excited for these new packages > > Hapana has been a good migration. There were some limitations, such as being able to run a milestone report for all attendees so we can celebrate member achievements and some limitations with our recovery lounge bookings, but the team has been great at taking on feedback and upgrading the system, Very excited for this upgrade with GoHighLevel\! ----- ### "Buyer Beware - Has some good points." — 2.0/5 > **Matthew** | *18 June 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: They have a support team which is responsive but they need to be given the amount if issues we have with the system. > > **Cons**: There are a range of issues with this software. It is functional in some aspects but the price they charge is not reflective of what should be expected for stable functionality. It's important as a business owner to understand the limitations and potential issues you can face with any CRM and they will lock you in for 2 years so it is an important commitment. I have logged the various issues I have faced via this live Google sheet if anyone is interested to see what issues could arise \[sensitive content hidden\] > > Poor. Customer facing app is good but the back end is buggy and frustrating. Not suitable for our business needs however, they could be perfect for others. Just depends on what you need and whether you feel the price is justified against cheaper alternatives like ClubFit and GloFox etc. Shop around and do your homework. ----- ### "Hapana Review" — 4.0/5 > **Glenn** | *27 April 2025* | Recreational Facilities & Services | Recommendation rating: 9.0/10 > > **Pros**: Incorporates multiple features for a thorough client management system. > > **Cons**: Reporting needs some improvement. Some small features could be more user friendly. > > After switching over to Hapana, we’re had excellent customer service. \[sensitive content hidden\] has been very responsive and helpful in assisting smooth day to day operations. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.au/software/143341/hapana?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/143341/hapana) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data