--- description: Learn more about TouchBistro price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TouchBistro Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Restaurant POS Systems](/directory/30603/restaurant-pos/software) > [TouchBistro](/software/140677/touchbistro) # TouchBistro Canonical: https://www.capterra.com.au/software/140677/touchbistro Page: 1 / 18\ Next: [Next page](https://www.capterra.com.au/software/140677/touchbistro?page=2) > TouchBistro is an all-in-one, cloud-based POS and restaurant management system that enables operators to grow their businesses. > > Verdict: Rated **3.8/5** by 412 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TouchBistro? TouchBistro's all-in-one, cloud-based POS is perfect for any Full Service or Quick Service restaurant looking to lower costs, increase efficiency and enhance their customer experience. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 412 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: TouchBistro - **Location**: Toronto, Canada - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 69.00 - **Pricing model**: Flat Rate - **Pricing Details**: • Solo (1 User License) - $69 per month • Dual (2 User Licenses) - $129 per month • Team (Upto 5 User Licenses) - $249 per month • Unlimited (Unlimited User Licenses) - $399 per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Accounting Integration - Alerts/Notifications - Billing & Invoicing - Cash Management - Customer Accounts - Delivery Management - Discount Management - Electronic Payments - Employee Management - Gift Card Management - Inventory Control - Inventory Management - Kitchen/Menu Management - Loyalty Program - Mobile Access - Online Ordering - Online Payments - Order Entry - Order Management - Point of Sale (POS) - Receipt Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Restaurant POS - Returns Management - Sales Reports - Separate Checks - Table Management - Tips Management ## Integrations (17 total) - 7shifts - Craftable - Deliverect - EVO Payments - MarginEdge - Marketman - Optimum Control - Ordermark - PayPal - Push Operations - QuickBooks Online Advanced - Sage Intacct - Square Point of Sale - Square for Retail - WISK.ai ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant POS Systems](https://www.capterra.com.au/directory/30603/restaurant-pos/software) ## Related Categories - [Restaurant POS Systems](https://www.capterra.com.au/directory/30603/restaurant-pos/software) - [Restaurant Management Software](https://www.capterra.com.au/directory/20026/restaurant-management/software) - [Bar POS Software](https://www.capterra.com.au/directory/30897/bar-pos/software) - [iPad POS Software](https://www.capterra.com.au/directory/30915/ipad-pos/software) - [Food Delivery Software](https://www.capterra.com.au/directory/30861/food-delivery/software) ## Alternatives 1. [Epos Now](https://www.capterra.com.au/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Restroworks](https://www.capterra.com.au/software/142877/restroworks) — 4.9/5 (568 reviews) 3. [Toast POS](https://www.capterra.com.au/software/136301/toast-pos) — 4.2/5 (549 reviews) 4. [SpotOn](https://www.capterra.com.au/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 5. [Lavu](https://www.capterra.com.au/software/118828/lavu) — 4.2/5 (257 reviews) ## Reviews ### "awful service" — 1.0/5 > **Cathy** | *30 July 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: not much to like about it. It got worse and worse over the years. They want you to buy all new equipment > > **Cons**: in and out service. The ipads are down A LOT. Way too expensive for what you get. I strongly suggest going with someone else > > very poor for the cost. Was with them for 7 years and then they said we had to buy everything new because equipment was outdated. ----- ### "Owner operator" — 5.0/5 > **Bellal** | *13 January 2026* | Restaurants | Recommendation rating: 3.0/10 > > **Pros**: I really like their customer support. They always have the right answers for me and I like how easy their system is to work. > > **Cons**: I feel like they give you too much information even though a lot of information is good a lot of it is also nonsense > > Overall, I like Touch Bistro because it is user friendly, and the customer support makes it very easy to use. ----- ### "DO NOT PUT YOURSELF THROUGH THE STRESS" — 1.0/5 > **Mckayla** | *9 April 2025* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: 6 months of on boarding with nothing but confusion and frustration. None stop calls and harassment about things that went important to the point of me having to block the rep and request a new one. We’ve lost thousands of dollars over the months of waiting to have it started. They say they handle EVERYTHING AND PROMISE THE WORLD . What they mean by that is you better like learning over zoom and be prepared to wire and do everything yourself over video. > > **Cons**: TERRIBLE EXPERIENCE. There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first > > ABSOLUTELY TRASH Do. not. Do. It. Unless you want to poke your own eyeballs out with frustration ----- ### "Shady sales practices, bad service" — 1.0/5 > **Stephen** | *20 December 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Sales team works fast to get you signed up > > **Cons**: Sales team lies about the abilities of the software to get you to sign a contract. They will do anything to keep you locked in even if you didn’t use the service or service up. > > We were mislead by 2 key things during the sales process. First being, we can use Moneris for table side payment. This was untrue as you have to initiate the payment from the tablet before proceeding to the table. No sit down restaurant would want to do this and it’s not how it was described to us. We didn’t determine this until the hardware installation stage after we had ordered different compatible terminals from Moneris. The only solution was to switch to chase payments, which we couldn’t do with all our outanding gift cards from the previous POS. Secondly, we were told our printers would work after giving them model and serial number, this was before signing up. Also upon installation they had firmware from squirrel systems making them incompatible with touchbistro. When we altered them to the issues and told them we would stick to our current POS due to them not being able to do the key thing we needed they threatened us with the agreement and said we would have to continue to pay. The company sends daily threatening emails to us and we had to get a lawyer involved. ----- ### "Worst Customer Servics" — 1.0/5 > **Scott** | *11 September 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: Good working restaurant system and in the beginning was a well run customer focused company > > **Cons**: Absolutely the WORST customer service department in the history of business. I would not recommend this company if they gave you the equipment for free. To be honest, I have been trying to resolve an issue for 3 months, after numerous calls, emails, and on hold…nothing has been resolved. > > They performed well, but something happened in 2019 and they’re current attitude became an “I don’t care” philosophy. ----- Page: 1 / 18\ Next: [Next page](https://www.capterra.com.au/software/140677/touchbistro?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/140677/touchbistro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data