--- description: Learn more about ServiceTrade price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ServiceTrade Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [ServiceTrade](/software/132690/servicetrade-commercial) # ServiceTrade Canonical: https://www.capterra.com.au/software/132690/servicetrade-commercial Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/132690/servicetrade-commercial?page=2) > Cloud-based FSM tool designed for commercial HVAC, mechanical, and fire contractors that enhances technician productivity and sales. > > Verdict: Rated **4.6/5** by 339 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ServiceTrade? It is designed for commercial mechanical and fire contractors, HVAC contractors, fire protection services, mechanical service providers, refrigeration contractors, and electrical service providers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 339 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTrade - **Location**: Durham, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Availability Management - Billing & Invoicing - Calendar Management - Compliance Management - Contact Database - Contract/License Management - Contractor Database - Customer Database - Customer Management - Dispatch Management - Document Management - Electronic Payments - Electronic Signature - For Commercial and/or Industrial Electrical Contractors - GPS - Inventory Management - Invoice Management - Job Management - Job Tracking - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Payment Collection in the Field - Preventive Maintenance - Quotes/Estimates - Real-Time Data - Real-Time Updates - Reminders - Reporting & Statistics - Routing - Scheduling - Self Service Portal - Service History - Technician Management - Third-Party Integrations - Time Tracking - Work Order Management ## Integrations (15 total) - Acumatica Cloud ERP - ComputerEase - FOUNDATION - Google Calendar - Microsoft Excel - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage 100 - Sage 300 - Sage Accounting - Sage Intacct - WordPress - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) - [Service Dispatch Software](https://www.capterra.com.au/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.com.au/directory/30107/hvac/software) - [Work Order Software](https://www.capterra.com.au/directory/30785/work-order/software) - [Electrical Contractor Software](https://www.capterra.com.au/directory/31006/electrical-contractor/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (411 reviews) 4. [BuildOps](https://www.capterra.com.au/software/194155/buildops) — 4.5/5 (151 reviews) 5. [Fieldd](https://www.capterra.com.au/software/203654/fieldd) — 5.0/5 (140 reviews) ## Reviews ### "ServiceTrade Review" — 5.0/5 > **Shannon** | *19 July 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: It's critical to have a good Field Service Management system when working in a service industry. ServiceTrade is an excellent product that eases the day-to-day burden of managing our customer's needs. In addition, ServiceTrade is continually approving their product. > > **Cons**: If I had to pick something it would have to be that occasionally I lose connection, and the pesky emu pops up. > > I love this product from reoccurring service management, to job creation/completion to invoicing. In addition, ServiceTrade has an amazing customer support team behind the scenes if needed. ----- ### "Satisfied Service Trade User" — 5.0/5 > **John** | *1 October 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Customer service is top notch. The efficiency of the software has increased profits. Dispatch board is helping with scheduling and keeping track of technicians and jobs > > **Cons**: Software favours US based companies and we are in Canada. Could use more customization of work acknowledgments and assets. > > Wonderful. Easy to learn and use. Service trade staff are always there to help with any issues. Prompt replies and friendly attitudes. ----- ### "Service Trade review from Sterling Fire" — 5.0/5 > **Jerry** | *1 April 2025* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: With ST we are able to fully run our business with the easy of customer locations, ticket prep, quoting and invoicing all in the same place. > > **Cons**: The field techs with non-ios mobile devices have some minor problems with the mobile app, but we manage work-arounds for them. > > We are a huge fan of ST. I continually push this product to other fire service providers that I know as well as other field service providers. It has been the greatest addition to our business. ----- ### "Servicetrade Assist" — 5.0/5 > **Donovan** | *12 May 2025* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: How much they check up on you and how they are available to help grow your business. > > **Cons**: Technical Support. Trying to get a person on the phone to talk about issues was a nightmare. > > My overall experience with servicetrade has been great. \[sensitive content hidden\] has been a tremendous help. She always is checking in and giving me tidbits and ways to improve my business. ----- ### "ServiceTrade is the way to Go" — 5.0/5 > **Dusty** | *16 April 2025* | Mechanical or Industrial Engineering | Recommendation rating: 3.0/10 > > **Pros**: The app makes my day to day service field manageable. I have a to do list for my inquiry the day before > > **Cons**: I dislike the web and or the app availability to ServiceTrade. Would prefer the app only to be accessible > > My take home experience is the app is great and worth every penny. I’m pleased that what I need to show our customer ServiceTrade makes it easy to do ----- Page: 1 / 15\ Next: [Next page](https://www.capterra.com.au/software/132690/servicetrade-commercial?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/132690/servicetrade-commercial) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data