Epic

EpicCare EMR helps us better care our patients

Comments: With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications. The application's finance module allows clinics to track payments, bills and invoices. EpicCare is a mobile-ready solution, allowing both doctors and patients to access information on their Apple devices.

Pros:

I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow our doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

Cons:

The health maintenance options could be better, and easier to see and mark as complete. Also out would be easier if when you marked something got a preference it wouldn't add a copy to the main menu. Upgrade to EPIC 2017 is a fight.

Great for Hipaa Compliance

Comments: Great for huge corporations, wouldnt recommend for small practices.

Pros:

Epic offers a a huge variety of services.

Cons:

You have to have the latest up to date computers and wifi or you will have to consistently reset the pc

Easiest way to schedule patients!

Comments: I used Epic to create patient accounts, find patient information and schedule patients in clinic.

Pros:

I liked the ease of scheduling patients in our clinic

Cons:

At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic

Worst EHR imaginable; run away

Comments: miserable
Burns me out
Hard to believe that anyone has a positive review

Pros:

I like nothing about this piece of garbage

Cons:

functionality Ease of use Impossible to navigate

Great application

Comments: Overall? My experience with epic is nothing but extraordinary. It moves very seamlessly

Pros:

This application is very user friendly, quick, and convenient

Cons:

There is not a single things I do like about this application.

Virtually no room for human error with billing and coding.

Comments: I self-taught with Epic. It's very user friendly.

Pros:

Epic makes it impossible to miss anything during the charge capture phase. There are fewer denials from payers/insurance companies and greater accuracy in capturing charges.

Cons:

I have nothing negative to say about epic care. I have had no need to use customer service so I'm unable to review that area.

Great EMR System

Comments: Excellent, scheduling process, excellent navigation through the system tabs and accurate collection account

Pros:

Easy Navigation through all of the systems

Cons:

Can’t control the patient duplicate files

Difficult to start

Comments: After the difficult start up and training on Epic its a great product and i am happy to use it

Pros:

Its an all around great EHR it keeps patient flowing and everything a provider needs in one place easy charting for patient care

Cons:

Difficult to start learning it takes time

The standard in Medical programs

Comments: Use it for all my patient info and appt data

Pros:

Extremely thorough and endless data, can create a report for pretty much anything.

Cons:

wish there was a laymans version for those of us that dont need everything. Also frequently hear schedulers talk about how they have to check in all appts individually and theyre should be a select all option

Epic - An extremely efficient software for medical records

Pros:

Epic is a fantastic software used for patient electronic medical records. It is easy to use and provides detailed training modules.

Cons:

There are some technical challenges that can be improved.

Great program!

Pros:

The accessibility is outstanding and easy to use and navigate.

Cons:

What I like least about the program is the lack of colors in the preferences.

EpicCare Review

Comments: We really enjoy EpicCare so far and plan on implementing it in other clinics.

Pros:

I really liked how easy EpicCare is to work with. You can move around from patient to patient, labs, procedures, etc. with ease.

Cons:

I thought the scheduling aspect of EpicCare was a little cumbersome. I don't work with scheduling much though.

Unnecessary changes

Cons:

They are constantly making unnecessary changes to the system. It makes usage difficult because you have to hunt for what you are looking for. They change things that just add additional clicks with no actual benefit to the change. It is very frustrating to get used to where something is located and then find it suddenly not there or to find the whole process of getting to what you need has changed. For example my telehealth visits are now listed as office visits and then you have to make 10 additional clicks to make it a televisit and then on you schedule you have to click 10 more steps to make it show as a televisit on you screen so you know if they are coming in or if you are supposed to be calling them. This constant change is VERY aggravating and unnecessary.

Complete rubbish

Comments: Terrible- their customer service is also a joke. Reported a simple problem 5 times - took 5 hours and still not resolved

Pros:

Nothing is good about this system. Don't consider it

Cons:

Takes over 2 hours extra per day to fill in their unecessary forms.

Epic Review

Pros:

You can find everything about patients in one place

Cons:

Sometimes I can't know where to find tabs related to patients

Great EMR

Pros:

It’s it’s the standard of electronic medical records. It’s super user friendly and very easy to navigate and makes your work life much more efficient.

Cons:

That it is a little on the pricey side when it comes to private practice.

User friendly EMR

Comments: As compared to other EMR system, Epic is user friendly and I like their frequent updates.

Pros:

Easy to use and option to personalized per requirements. Frequent upgrades are really helpful. I like the search options in multiple ways.

Cons:

It would be helpful if epic inbasket message has more options such as go to Date of service or see if provider made addendums in the chart.

EPIC EMR User friend medical records system

Comments: In general epicure EMR patient health information medical record system is a great tool to integrate into large hospital systems. Especially for streamlined and easy to use integration of an medical record system. In addition because it has been used broadly by many large healthcare systems many people are trained on how to use epic and in addition they are able to translate their knowledge of other electronic medical record systems to the use of EpicCare system

Pros:

In general some of the pros about the software is that it is very easy to use and it is very accessible from anywhere as long as you have an account. In addition allows you to access your patients medical records from a secure browser and system from remote locations. In addition it’s very easy to explore specific patient information as needed for data purposes.

Cons:

The things that I like least about the software are that you do have to go through extensive training to be permitted to utilize the system. Although I do understand from the perspective of integration of patient health information it’s very important that users are knowledgeable on how to properly use the system.

The BEST EMR out there

Comments: Having used another EMR (in addition to paper charting), this is by far the best product out there. Navigating different clinical unit censuses and consult lists is simple (and you can customize what information is listed within these lists). Within the medical record, tabs make it easy to navigate between lab results, demographic information, and chart notes. It is quick and easy to do a chart review and, in fact, Epic denotes which notes are new since your last review of a patient's chart, so you don't have to spend time looking for new information. Flowsheets, templates, and free-text options make it easy to format information in the way that is appropriate for you or your department's practice. Flowsheets can also be tied to a particular note (and can be easily imported) so that you can see both from one screen. SmartTexts can also be created for phrases or data you use frequently so that you can utilize a shortcut rather than typing those things repeatedly. Reports can easily be created to pull data from patient lists and Epic does a great job customizing layouts that are best for your particular organization.

Pros:

Best layout, easy to navigate, quick documentation

Cons:

Epic is consistently working on new functionalities and layouts, and sometimes the implementation of new things with the EMR becomes laborious to relearn when there is little added benefit.

Epic review

Comments: Overall- I think it helps me deliver safe care to my patients. This platform allows me to accurately chart and organize my day to best serve the population in my hospital.

Pros:

It allows for safe medication administration- links the drug info. right there with the medication and allows for user friendly charting. Plenty of flowsheets to chose from. Information that isn't helpful can be completed or hidden. Integrates with our devices to pull in vital signs and information about the patient. Also allows for communication between the interdisciplinary team connecting each other through messaging and allowing for contact information. There are a few ways to get to the same spot and I find the navigators are helpful.

Cons:

Some charting/flowsheets are a bit redundant. Also, sometimes when flowsheets or sections of charting are hidden- it can be hard to find specifically where to reactivate it. I think it takes a while to get the right custom EPIC for your institution in place so there are tons of upgrades and learning curves with new versions.

All patient info in one place!

Comments: Epic has been a lovely product to use and makes my day-to-day job much easier than if I had to go through paper records. It is an efficient product and helps me get the patient info I need quickly and securely.

Pros:

Epic is a secure way to access information from a patient's chart, whether that patient is currently admitted at the hospital or has previously been treated at your facility. The search within a specific patient's chart is robust and smart, populating results that may be related to the keyword you searched. Epic also allows you to access documents related to a patient from an outside hospital/institution. Epic's security features protect patient privacy from all ends.

Cons:

Running Epic requires some setup, namely downloading a receiver to access the application. This additional step is not particularly difficult but does slow down the process of getting to Epic. I wish there was a desktop option for easy access to Epic.

EpicCare EMR

Comments: I have had an overall good experience with this software. I am looking forward to how it evolves with AI built into the EMR.

Pros:

I have been using this software for about 3 years. The software is very intuitive to use most of the time. The menus are clean and fairly easy to navigate. The ability to have the whole patient history right in front of your fingertips is a big plus in 2021. The software is one of best on the market for EMR in 2021.There are no major glitches or bugs that I have encountered using this product over the past three years.

Cons:

I feel the help menu does need some improving at this time. When the software updates things are changed and moved around alot on the menus. I feel there room for improvement on the help menus.I wish there was a live chat feature embedded in the software with customer support.

Everyday user

Comments: I use it daily for my job duties. It's great that we are moving away from paper to everything being electronic and all in one place. So many providers use EPIC so it's a place that you can get more information on a patient and collaborate to make sure your patient's health care needs are being met.

Pros:

There are so many features built into EPIC that are very helpful for everyday use as a Social Worker. I use multiple features in EPIC such as charting notes, secure chats with providers, assessments, LPOC, chart review, appointment reminders and so much more. It's great that you can kind of built your layout how you want it by switching the toolbar to display mostly used items.

Cons:

It's always updating and changing which can get a little frustrating when you are a newer user.

The Gold Standard of EMR

Comments: It makes clinical care and documentation so much easier, the billers/coders love it, and I can access outside patient records from other institutions that use Epic, so I know I'm not missing anything. Every hospital in the country needs to implement Epic.

Pros:

The ease of use is perhaps number one for Epic. Having used some of the older EMRs, I am well aware of how an EMR can make or break your day. Epic is the best EMR I have used, and perhaps the best one out there. Its ease of use is second to none, and it's extremely intuitive (so even without a training course, which you're likely get anyway, you can pick up how to use this EMR in perhaps a few hours). The shortcuts that are already built in are great, and you can personalize this EMR to best suit your tastes. I know from a billing standpoint, Epic makes it a breeze, but as a daily user of this software I can guarantee you that the physician staff will appreciate Epic as well. Simply stated, this is the EMR of the future (and present), and the CareEverywhere feature makes continuity of care amazing, and the ability to access outside records makes clinical care a breeze. Epic is the known gold standard for a reason.

Cons:

Compared to other EMRS, I can't think of anything negative to say.

Epic EMR

Comments: Great!

Pros:

Very easy to follow layout. I love the Care Everywhere feature that helps see outside records. It is very easy to navigate a patient's chart.

Cons:

It can be a lot to learn initially but once you get used to it, it's a very good EMR to use.