--- description: Learn more about When I Work price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: When I Work Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Time Clock Software](/directory/30001/time-clock/software) > [When I Work](/software/121248/when-i-work) # When I Work Canonical: https://www.capterra.com.au/software/121248/when-i-work Page: 1 / 53\ Next: [Next page](https://www.capterra.com.au/software/121248/when-i-work?page=2) > Employee scheduling solution that helps businesses manage schedules, track working time, monitor attendance \& communicate with workers. > > Verdict: Rated **4.5/5** by 1291 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses When I Work? From small businesses to large enterprise operations, management teams in every industry are using When I Work's software to save time scheduling shift-based employees \& improve communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1291 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: When I Work - **Location**: Minneapolis, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 2.50 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Single location plans start at $3 per user per month. When I Work is offered as a subscription on a month-to-month basis. There are no long-term contracts and a credit card is NOT required to start a free trial. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Ireland, Netherlands, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Billable & Non-Billable Hours - Budgeting/Forecasting - Calendar Management - Calendar Sync - Clock In/Out - Collaboration Tools - Communication Management - Compliance Management - Employee Database - Employee Management - Employee Portal - Employee Scheduling - Event Management - Event Scheduling - Faculty/Staff Management - For Salons and Spas - Labor Cost Calculator - Mobile Access - Multi-Location - Online Booking - Overtime Calculation - Payroll Management - Real-time Scheduling - Reminders - Reporting & Statistics - Reporting/Analytics - Scheduling - Search/Filter - Self Service Portal - Shift Swapping - Task Management - Third-Party Integrations - Time Off Management - Time Tracking - Timesheet Management - Vacation/Leave Tracking ## Integrations (23 total) - 321Forms - ADP Workforce Now - Access PeopleHR - Crew - GoCo - Google Calendar - Google Workspace - Gusto - Gusto - Meta for Business - Mindbody - OnPay - PayPal - Paychex Flex - QuickBooks Online ... and 8 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Time Clock Software](https://www.capterra.com.au/directory/30001/time-clock/software) ## Related Categories - [Rostering Software](https://www.capterra.com.au/directory/30756/employee-scheduling/software) - [Catering Software](https://www.capterra.com.au/directory/20023/catering/software) - [Food Service Management Software](https://www.capterra.com.au/directory/20025/food-service-management/software) - [Medical Booking Software](https://www.capterra.com.au/directory/30027/medical-scheduling/software) - [Scheduling Software](https://www.capterra.com.au/directory/30087/scheduling/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5203 reviews) 2. [Wageloch](https://www.capterra.com.au/software/196911/wageloch) — 4.5/5 (265 reviews) 3. [7shifts](https://www.capterra.com.au/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews) 4. [Findmyshift](https://www.capterra.com.au/software/115536/findmyshift) — 4.6/5 (1185 reviews) 5. [Deputy](https://www.capterra.com.au/software/147589/deputy) — 4.6/5 (772 reviews) ## Reviews ### "Saves a lot of time" — 5.0/5 > **Jenica** | *26 January 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Since employees could clearly see their schedules in real time, the app helped reduce scheduling conflicts and miscommunication. It also saves a lot of back and forth with the employees compared to manual scheduling. It is also user-friendly. > > **Cons**: The overall look could use a little updating to achieve a modern look, similar to the apps and tools we use today. > > Overall, it is very positive and easy to use. In my role as Executive Assistant, it has saved me a lot of time to focus more on other tasks because the repetitive tasks are already taken care of by When I Work. This tool has saved me from miscommunication and scheduling conflicts many times. ----- ### "When I Work is Awesome\!" — 5.0/5 > **Angelina** | *23 April 2026* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Value for Money: Unbeatable. It packs the features of five apps into one price point. Ease of Use: Very user-friendly\! even my newest hires can coordinate it right off the bat\! Time Tracking: Excellent native tracking with billable hours—no extra plugins needed. Team Collaboration: Top-tier. The Bottom Line: Best for teams that want to centralize everything and don't mind a few minutes of "learning the ropes." > > **Cons**: I would like there to be a way to "not approve" requested hours in the "open shift requests". Currently, there is no way to remove them from there unless they are approved. > > I love When I Work. I use it professionally as a scheduler of a Nursing team, as well as on the other side of the spectrum as a contractor with a marketing agency. I get to see the best of both worlds\! ----- ### "When I work -didn’t work for me." — 3.0/5 > **Verified Reviewer** | *8 May 2026* | Veterinary | Recommendation rating: 0.0/10 > > **Pros**: Shared info with employees with ease, kept all staff aware of their scheduled work times and was easy to switch shifts if needed. > > **Cons**: Cumbersome to use and takes too much time to get scheduled time set and set up was confusion central. > > Not empressed with the platform and felt it was too much work compared to the implied benefits. Would not recommend. ----- ### "When I work is the best" — 5.0/5 > **Rose** | *27 February 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The when I work app works great I like it because I can do my crew schedule anytime from home that way I don't have to go al the way to my store > > **Cons**: Only this is like to leave nots in individual crew members schedule in stead of at the bottom this would b a great help > > Works great I have no issues with this app my crew see the schedule as soon as I post it and the work chat gives us time to message for open shifts ----- ### "When I Work: Maximize your shifts\!" — 4.0/5 > **Natalie** | *8 April 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: As a user, I like how easy it is to see my schedule, track my hours and make sure I am getting paid correctly for each shift. > > **Cons**: Occasionally, the app freezes and I have to restart. Sometimes, it isn't the best about sending notifications for changes in a shift or a switch in times needed. > > I am a "night nanny" that helps new families with their newborn. I take the night shift so they can sleep. I appreciate being able to track my hours and make sure I don't have any conflicts in my schedule. It also makes it easy to get paid by the Nanny Organization I work for. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.com.au/software/121248/when-i-work?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/121248/when-i-work) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data