---
description: Learn more about Prospect CRM price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Prospect CRM Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/32744/sales-tracking/software) > [Prospect CRM](/software/107031/prospectsoft-crm-software)

# Prospect CRM

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> Sell more, in less time, every time with Prospect, the \#1 Stock-Aware CRM - perfect for B2B Wholesalers, Distributors \&amp; Manufacturers.
> 
> Verdict: Rated **4.8/5** by 141 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Prospect CRM?

B2B wholesalers, distributors \&amp; manufacturers using Unleashed, Katana, Cin7, Xero, QuickBooks, Access Dimensions, Sage 50, or similar systems to manage stock, pricing \&amp; customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 141 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Access Group
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Starting Price**: GBP 177.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users)&#10;&#10;- \*Most Popular\* Professional CRM: £351/month (4+ users)&#10;&#10;- Advanced CRM: £1,933/month (15+ users)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, Swedish
- **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Calendar/Reminder System
- Commenting/Notes
- Contact Management
- Customizable Reports
- Data Import/Export
- Document Storage
- Email Management
- Interaction Tracking
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Pipeline Management
- Purchase Order Management
- Quotes/Estimates
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Third-Party Integrations
- Workflow Management

## Integrations (17 total)

- Access FactoryMaster MRP
- Access Financials
- Cin7 Core
- Cin7 Omni
- Gmail
- Katana Cloud Inventory
- Klaviyo
- Mailchimp
- Microsoft 365
- Microsoft Power BI
- Pegasus
- QuickBooks Online
- Sage 50 Accounting
- Stripe
- Unleashed

... and 2 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software)

## Related Categories

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)
- [Distribution Software](https://www.capterra.com.au/directory/30079/distribution/software)
- [Online CRM Software](https://www.capterra.com.au/directory/30072/online-crm/software)
- [Small Business CRM Software](https://www.capterra.com.au/directory/31583/small-business-crm/software)
- [Manufacturing Software](https://www.capterra.com.au/directory/30918/manufacturing/software)

## Alternatives

1. [Bigin by Zoho CRM](https://www.capterra.com.au/software/204998/bigin-by-zoho-crm) — 4.7/5 (730 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18781 reviews)
3. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4458 reviews)
4. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6972 reviews)
5. [Kylas Sales CRM](https://www.capterra.com.au/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Prospect - An invaluable tool for any company" — 4.0/5

> **Katrina Parris** | *13 March 2025* | Food Production | Recommendation rating: 9.0/10
> 
> **Pros**: Webinars are comprehensive and target all audiences.  The software support is very responsive and helpful.  The software creates comprehensive reports and it's a great tool for our Sales Team and Managers
> 
> **Cons**: Some of the integration features can become a little clunky but it is in a very small scale
> 
> As customer Service, Prospect has become a great tool as it allows me to make multiple entries, create tasks and target audiences

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### "Prospect CRM" — 5.0/5

> **Matthew** | *19 September 2024* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: We’ve been using this CRM for a while now, and it has completely transformed the way we manage our customer relationships. The interface is incredibly user-friendly, making it easy for our team to navigate and get things done efficiently. The customization options allow us to tailor it to our specific business needs, which has been a huge advantage in staying organized and improving our overall workflow.
> 
> **Cons**: the import of data, however this is standard with every CRM
> 
> Overall, this CRM has been a game changer for our business, improving productivity and helping us stay on top of every customer interaction. Highly recommended for any business looking to elevate their customer relationship management.

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### "Very good but room for improvement" — 4.0/5

> **Jeffery** | *4 June 2025* | Consumer Services | Recommendation rating: 6.0/10
> 
> **Pros**: I like it’s integration system with unleashed and also how it offers a wide range of reporting system especially with the sales pipeline.
> 
> **Cons**: It’s not very user friendly to look at. Especially when creating quotations, compared to others like unleashed and quickbooks desktop, information is much more easy on the eyes
> 
> I struggled with it initially but recently I have been getting used to it and I think with a bit more practice, it could be very crucial working alongside unleashed

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### "One of the best CRM" — 5.0/5

> **Shanta** | *25 February 2025* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Prospect CRM is very good with issuing quotations \&amp; it works well with Sage 50.  And very easy for reminders, love the dashboard as it give a great summary, search works great \&amp; give all the infor required, etc.
> 
> **Cons**: Not many.  It would be nice if changes on Sage 50 after account opened could be transferred to Prospect.
> 
> Great, very easy to use and provides a lot of information with a touch of a button. And I am saying this without using Prospect CRM to the fullest capacity.

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### "Efficient and User-Friendly CRM Solution" — 5.0/5

> **Drew** | *5 January 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: User-friendly interface with intuitive navigation.&#10;Excellent integration with other tools and platforms.&#10;Comprehensive customer tracking and reporting features.
> 
> **Cons**: Limited customization options in some modules.&#10;Occasional delays in support response.
> 
> Prospect CRM has been an invaluable tool for managing customer relationships efficiently. The platform's usability and robust feature set outweigh the minor drawbacks.

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## Links

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