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What Is Salesforce Backup?

20,000 Backup Customers.
Comprehensive. Proven. Secure.
Salesforce SaaS Backup and Recovery

Enterprise-grade automated Salesforce backup and recovery solution since 2011. Back up all your Salesforce organizational data, metadata, and Chatter feeds on Amazon AWS S3 storage with unlimited retention. Optimize data protection with Anomaly Detection, Sandbox Seeding, and Salesforce Data Comparison.

Who Uses Salesforce Backup?

Backup on Your Terms!

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Reviews of Salesforce Backup

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.6
Features
4.7
Value for Money
4.6

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
88%
4
11%
2
1%
Michael
Michael
SEO Consultant in Canada
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

CloudAlly Saved Me!

5.0 2 years ago

Comments: Couldn't be happier thus far. Like I said, it's like insurance for me. Very high quality insurance but at an affordable price. A truly outstanding value. Highly recommended.

Pros:

I have other backup solutions in place including web-based and physical drive solutions, but purchased CloudAlly primarily as an easy way to automate backup of all my Microsoft 365 data; primarily emails, and secondarily contacts, calendars & tasks. I spent many hours researching solutions and went with CloudAlly for the combination of 3 things: 1) Core Features: Ability to automate backups and ability to do manual restores of my O365 data. 2) Simplicity: No complicated interfaces or processes; no learning curve at all - totally intuitive. 3) Price: A great value vs. both other paid solutions and free solutions. It's right in the sweet spot! For me, it's like low cost insurance. I've been using the service for almost 3 years now and have only needed to use it 2-3 times in total - most recently just a week ago - but man-oh-man... when I needed it, it saved my butt! I consider myself well-organized administratively, especially with emails. But just last week, as an example, I went to access an email from a folder I had created and for reasons unknown, the email - along with a group of other related emails - were all gone. I did a thorough search through all my 10k+ emails, and I still don't how it happened, but they were gone. So... I logged into CloudAlly, entered a keyword search, and CloudAlly displayed a short list of emails containing that keyword... and boom - there were my 'missing' emails. Literally 2-3 clicks and 30 seconds and my emails were back in my inbox!

Cons:

Honestly, I haven't experienced any negatives yet, which I know is surprising with software, but that's been my experience with CloudAlly thus far.

Patrick
Sr Systems Administrator in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Cloudally is pretty good

4.0 2 years ago

Comments: It was pretty easy to set up and support helped me with any questions I had throughout the process. The tool was much less expensive than competitors. it is very basic, but checks all the boxes for us.

Pros:

-Easy to set up -inexpensive for a couple TB of storage -reliable -simple to use when needed

Cons:

I wish there was an ability to run restore jobs to other sites instead of just the original location

Jared
Managing Partner in US
Law Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Incompetent recover

2.0 2 years ago

Pros:

It runs on autopilot. There are also limited other options.

Cons:

When I tried to restore from Box (where most of my backed up data resides), there were massive data security breaches--in particular, files that were not shared with anyone but the original creator were shared with third parties (which was fortunately brought to my attention immediately by a quick-thinking third party, allowing me to limit the damage). I had to shut down my restoration attempt because I did not want to risk any further breaches. I keep subscribing to this service solely because it is cheap and there are few other options. When I first learn of a competent alternative, I will immediately subscribe for it and drop this service.

Julia
Project Manager in US
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Affordable Salesforce Backup Solution

5.0 2 years ago

Comments: Reliable backup with great pricing, especially with bundles. We have only had to use a backup once and it worked well and was relatively easy to get the backup. Setup was simple.

Pros:

CloudAlly was very affordable compared to competitors and we liked that we could bundle our Box backup with our Salesforce backup.

Cons:

Some restoring features can be hard to learn but it works well and is reliable.

Laura
Technical Program Manager in US
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Easy to use and comprehensive backup product

5.0 2 years ago

Comments: To have the daily backups and recovery which is not provided by core product.

Pros:

The daily automated backup and the ease of accessing backup information has been invaluable.

Cons:

I have not found any issues with CloudAlly.

Jo
Administrator in Colombia
Research, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Only backup tool that wokred for us

5.0 2 years ago

Pros:

The only tool that offers the data backup options we need for a small organization. Through integrated backup features, this tool is critical to ensure our data is protected and regular backups allow us to restore all data even if all company data is corrupted and a virus enters our systems.

Cons:

It is a financial burden being a small organization to invest in cyber security but the best option we could find.

Peter
CTO in US
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Simple to use product that just works without a headache

5.0 9 months ago

Pros:

Low cost, easy to install, no fuss. We were able to launch the product and get it working within an hour.

Cons:

The product is a perfect product, the only extra feature it could use is some sort of alerts and monitoring, but it is not necessary.

Donovan
CTO in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

My CloudAlly Experience

5.0 2 years ago

Comments: This is a key solution in backing up and restoring content from our M365 platform. This utility is included in our company's DR practice. It helps us eliminate the high cost of on-perm backup utility and reduce the time spent on validating and verifying backups. We had a good experience with this backup utility.

Pros:

Backup of the entire M365 mailboxes, and SharePoint folders including ODB Secured access from anywhere Ability to view user's mailbox and SharePoint contents from the console Backup scheduling Multiple restoration options Search engine Ability to pause former user's contents

Cons:

The user interface is not as friendly, meaning; when navigating to the exchange feature to restore a user mailbox, it's too many clicks. I would like to see a dashboard on the home page that shows the different activities. The criteria in the search engine are limited. Including a keyword option that allows searches within the body of the user's email would be a good help. Lack of a report option.

Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Affordable Data Recovery for All

5.0 2 years ago

Comments: My overall experience been pretty good. I have not had any issues with back ups so far. So I have not reached out to Customer Service as of yet.

Pros:

I like how easy the homepage and dashboard is to quickly retrieve or recover any data files. And also to integrating it with Google workspace was pretty simple.

Cons:

From what I last remember I am not sure if it bags up for other Google products, but the essentials are. Things like Google jam board, Google drawings and others, like this, would like to have back up as well

Verified Reviewer
Verified LinkedIn User
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good product, good value for money

5.0 2 years ago

Pros:

Pricing vs. ownbackup. the daily mail saying if the job ran or not

Cons:

We had to make changes to the admin profile settings to have it wotk

Phillip
CEO in UK
Insurance, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A wonderfu; service so far

5.0 2 years ago

Comments: Just brilliant

Pros:

So easy to use, seems very secure, regular back-ups and notifications

Cons:

Haven't done a recovery yet...so will see how that goes.

Clive
VO in US
Computer & Network Security, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent, easy cloud backup for key apps

5.0 2 years ago

Pros:

Easy to deploy for multiple apps (salesforce, Office365)

Cons:

Would like Quickbooks online to he added

Salvador
IT Manger in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

CloudAlly Cloud backup review

5.0 2 years ago

Comments: Great

Pros:

The simplicity of setup and use as well as, the restoration process.

Cons:

The restoration of some of the Office 365 services could be better

Daniel
Owner in US
Financial Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Does it's job

5.0 2 years ago

Pros:

works in the background and easy to setup

Cons:

that it doesn't work with even more of my software programs

Albert
General Counsel in US
Commercial Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy to use backup software

5.0 2 years ago

Pros:

The product is easy to use, backs up automatically and on the schedule you set.

Cons:

I wish that it worked with other document storage systems. I use it for only Dropbox.

Toby
Principal in US
Architecture & Planning, Self Employed
Used the Software for: 1+ year
Reviewer Source

ease of mind

5.0 2 years ago

Pros:

I am absolutely thankful for the cloudally services. They provide me with the ease of mind that all our files on our google drives are being backed up daily in case of an emergency or hack.

Cons:

I have had no issues. The product is easy to use.

Gabrielle
Chief of Staff in UK
Market Research, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Works great for ISO backup!

5.0 2 years ago

Comments: Highly recommend to any company, easy to use, safe and secrue

Pros:

I like that I do not have to worry that our files are not being back-up daily. I have reports that come through every time there is a backup so I always have a backlog.

Cons:

It is quite expensive but well worth it!

Josh
Operations Manager in Australia
Arts & Crafts, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Easy all in one

5.0 2 years ago

Pros:

Covers bases of backing up salesforce & M365 in a quick and easy fashion

Cons:

I was able to get a better price working with my sale rep, however, I would like to access that price without the sales process

Grace
Business owner in Australia
Accounting, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great product, great customer service

5.0 2 years ago

Pros:

Once set up it's been entirely trouble-free

Cons:

Set up was a bit tricky but the excellent customer service team walked me through it and helped with the issues we encountered.

Della
Office Manager/Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Review of Cloud Ally

5.0 2 years ago

Pros:

The ease of use (scheduling, ongoing backups, security).

Cons:

I have no cons. I have appreciated the ease of use of this product.

jule
office manager in US
Religious Institutions, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Product

5.0 2 years ago

Pros:

easy to use, good value, good backup for our company

Cons:

I have no cons that I can think of about this product

Lou
Accounting in US
Entertainment, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

My Experience

5.0 2 years ago

Pros:

The software was easy to launch and has had no glitches.

Cons:

I have not run across any issues, to date.

Marcelo
IT Applications Consultant / Salesforce Governance in Brazil
Chemicals, 501–1,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Smart Backup

5.0 2 years ago

Pros:

The product is easy to use, quick to perform a backup.

Cons:

I haven't been able to evaluate this point yet, because I didn't find any difficulties in using the system.

Derek
IT Manager in Canada
Civil Engineering, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Good Product

4.0 2 years ago

Pros:

Its simple and it works. Dashboard is clear what's working and not.

Cons:

Configuration changes aren't always seamless but it works.

Harrison
Technical Manager in UK
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Secure back-up complete!

4.0 2 years ago

Comments: Brilliant, I get weekly and daily updates.

Pros:

We use the software to back up our google workspace and this is the reason we chose them, but more importantly plenty of room to expand with more software.

Cons:

There are no cons except one, luckily I have not had to use it as of yet.

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