---
description: Learn more about Eldermark price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Eldermark Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [Eldermark](/software/79030/service-minder)

# Eldermark

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> We redefine the business of senior living by uniting care, compliance, resident experience, and revenue into one connected platform.
> 
> Verdict: Rated **4.6/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Eldermark?

The senior living technology platform that transforms how senior living communities engage residents, deliver care, stay ahead of changing regulations, and grow revenue.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 37 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Eldermark Software
- **Founded**: 1991

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing Details**: dependent upon the software modules implemented
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Management
- Assessment Management
- Audit Trail
- Billing & Invoicing
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Communication Management
- Compliance Management
- Contact Management
- Decision Support Systems
- Document Management
- E-Prescribing
- EMR/EHR
- Employee Management
- For Long Term Care
- Geriatric Care
- Healthcare Compliance
- Incident Management
- Lead Management
- Marketing Automation
- Meal/Nutrition Management
- Medical Billing
- Medical Management
- Medication Alerts/Warnings
- Medication Database
- Medication History
- Medication Management
- Mobile Access
- Patient Communications
- Patient Management
- Patient Portal
- Patient Records Management
- Point of Care System
- Reminders
- Reporting & Statistics
- SOAP notes
- Scheduling
- Staff Management
- Third-Party Integrations

## Integrations (9 total)

- ActiveDEMAND
- Caretime
- EasyShifts
- Espresso
- GroveMenus
- Notify
- OnShift
- ServiceTrac
- eMenuCHOICE

## Support Options

- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.capterra.com.au/directory/10034/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.capterra.com.au/directory/10034/assisted-living/software)
- [Nursing Home Software](https://www.capterra.com.au/directory/31330/nursing-home/software)
- [Electronic Medical Records Software](https://www.capterra.com.au/directory/20028/electronic-medical-records/software)
- [Long Term Care Software](https://www.capterra.com.au/directory/30109/long-term-care/software)
- [eMAR Systems](https://www.capterra.com.au/directory/33675/emar/software)

## Alternatives

1. [ECP](https://www.capterra.com.au/software/90493/ecp) — 4.7/5 (152 reviews)
2. [Senior Living Core Platform](https://www.capterra.com.au/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [SNF Metrics](https://www.capterra.com.au/software/1054000/snf-metrics) — 4.7/5 (41 reviews)
4. [Therap](https://www.capterra.com.au/software/124101/therap) — 4.7/5 (77 reviews)
5. [Yardi Senior Living Suite](https://www.capterra.com.au/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews)

## Reviews

### "IT Functionality" — 4.0/5

> **Kevin** | *15 May 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Eldermark’s ability to address specific business concerns and make meaningful updates to address them is appreciated and impressive. We feel if our needs are not currently being met they will be eventually. Eldermark makes us feel our needs are valid and let’s us know if and when improvements to address our needs will be implemented.
> 
> **Cons**: Some major updates take longer than we hope and underutilization of their tools on our part may reflect confusing UI or training.
> 
> I feel like Eldermark is the best and most cost-effective tool that fits our current business needs and grows to meet the future needs of our company at the time that is appropriate. I can’t imagine more useful software for senior living, independent living and, memory care communities to use that fits exactly those needs.

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### "Eldermark use" — 5.0/5

> **Brenda** | *14 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We feel that Eldermark is an easy to use well-rounded software that meets our needs well.   Our account manager is very supportive and responsive to our needs.  The support team at Eldermark is quick to respond and help with any problems we might have.
> 
> **Cons**: Currently it is a server based software.   They are moving to web-based which will be helpful.

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### "Home Health Office Manager" — 5.0/5

> **Ronda** | *11 September 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The the sorting it can do and different communities
> 
> **Cons**: it locks up alot when aides switch back and forth throughout a day so I have to ask to have it unlocked.
> 
> Overall I would say good.  I just learned it and still learning everything it can do.

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### "Eldermark app issue" — 5.0/5

> **Kipp** | *27 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The patience while trying so many things to get it working and such excellent customer service\!
> 
> **Cons**: I didn’t have any issues at all. The issue I had was an update on my laptop.
> 
> It was excellent from start to finish and my issue was resolved and I learned some new things. Excellent customer service\!

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### "community relations director" — 5.0/5

> **Jason** | *12 September 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: my Trainer was nothing short of amazing, she took her time and helped me.
> 
> **Cons**: she was the best\! i have nothing bad to say.
> 
> \[sensitive content hidden\] was beyond helpful. I am so appreciative of her help and patience .

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## Links

- [View on Capterra](https://www.capterra.com.au/software/79030/service-minder)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/248496/Service-Minder/> |
| en-AE | <https://www.capterra.ae/software/79030/service-minder> |
| en-AU | <https://www.capterra.com.au/software/79030/service-minder> |
| en-CA | <https://www.capterra.ca/software/79030/service-minder> |
| en-GB | <https://www.capterra.co.uk/software/79030/service-minder> |
| en-IE | <https://www.capterra.ie/software/79030/service-minder> |
| en-IL | <https://www.capterra.co.il/software/79030/service-minder> |
| en-IN | <https://www.capterra.in/software/79030/service-minder> |
| en-NZ | <https://www.capterra.co.nz/software/79030/service-minder> |
| en-SG | <https://www.capterra.com.sg/software/79030/service-minder> |
| en-ZA | <https://www.capterra.co.za/software/79030/service-minder> |
| es | <https://www.capterra.es/software/79030/service-minder> |
| es-AR | <https://www.capterra.com.ar/software/79030/service-minder> |
| es-CL | <https://www.capterra.cl/software/79030/service-minder> |
| es-CO | <https://www.capterra.co/software/79030/service-minder> |
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| es-PE | <https://www.capterra.pe/software/79030/service-minder> |
| nb | <https://www.capterra.no/software/79030/service-minder> |

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