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About SAP SuccessFactors HXM Suite
Shift the focus from supporting transactional HR processes to delivering experiences that serve employees first.
UI for time off management is pretty neat compared to other tools available in the market. Performance and goal Management and LKM modules are the most likable feature.
User interface is very old fashioned and navigation within program to find correct functions and features are really hard.
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Great Tool, if it's used!
Pros:
This tool allows you to track and manage several aspects of your team along with having a single point of contact for all your HR needs. What I like most about this software is being able to track and manage my employees training requirements for the quarter and for the year. I also like to use the JD tool to create an impactful posting for my next open positions.
Cons:
One thing I found that I like least was that not all managers use this software so some data may be missing or invalid. Because this relies on input from several managers for an overall picture of the employee, if other team members in management do not use this tool, it can be difficult to have the whole picture.
Good Core HRIS - but nothing more than that
Comments: Poor to non existent customer service, with poor additional modules not worth using (much better to use best of breed tech and integrate it into SF via API or SFTP), but a decent Core HRIS for larger organisations.
Pros:
For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.
Cons:
Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.
This Software Makes Managing Employee Data Management Easier
Comments: Having this software is a great tool for HR professionals. It lessens our work on Data Management and it also minimizes the use of paper which is beneficial to our nature. There are just some technical issues with access management but easily managed by their support team. Overall, I am thankful my company has this system as it saves me more time and made my tasks easier, thus, I can focus on other things that we have yet to automate.
Pros:
I like that this software have a lot to offer although our company has decided to blend it to Oracle HCM as it was our old system and we cannot easily shift to SAP. It is very easy to use and it covers from onboarding, performance management, data management, payroll until offboarding.
Cons:
There are a number of instance of having access errors for our employee's portal.
SAP Human Capital Management
Comments:
The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.
Pros:
Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.
Cons:
Training and SOX deployment is bit difficult
SAP Success Factor review by a Quality Professional
Comments:
System crashes while importing bulk user information. While adding more data points to our database, the tools crash instantly.
Integrating with 3rd party tools especially handling time off from Kronos had issues.
Importing of data while migrating is not flexible, manipulation of source data was mandated to accommodate SF.
To undo a change we need to roll back to the entire fields and as a result, it takes too much time to complete an activity.
Pros:
Easily customizable. Visibility on Updation of Employee data compared to other WFM tools. UI for time off management is pretty neat compared to other tools available in the market. Performance and goal Management and LKM modules are the most likable feature. We purchased the tool for ADP integration for roll-out, and the product eased the integration of Employee data along with SAP CPI.
Cons:
System crashes while importing bulk user information. Integrating with 3rd party tools especially handling time off from Kronos had some issues. Importing of data while migrating is not flexible, manipulation of source data was mandated to accommodate SF.
There's always something in here you didn't know it was capable of
Comments: SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.
Pros:
The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.
Cons:
You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.
Powerful solution as an integrated recruitement tool
Pros:
I really apreciate the easyway to follow applications, exchange easily with managers and application tracking. Building a stong funnel of applications is a big plus.
Cons:
You can do what you want but you'll need qualified ressources to do it.
The best
Pros:
The most useful program I've ever used for HR
Cons:
inter-module integration can be further improved
Too complicated...
Comments: My certifications came from extensive studies, I think I couldn't have made it without SAP Learning, by success factors. If the format was just like the OpenSAP, then it would be perfect!
Pros:
It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.
Cons:
Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.
Need improvement on user experience
Comments: It's a very capable and customizable platform for any kind of business needs but user interface and performance needs to be improved.
Pros:
SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.
Cons:
User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.
Perfect one stop solution to manage employees database
Comments: Overall good and mature product. Have been using it for almost 2 years now and not a single time faced any issue. Must for medium to large scale organization.
Pros:
Very clean and simple UI which makes it easy to use, goal setting is very easy, good feature of requesting and giving feedback, good features in terms of employee directory search, course tracking is made easy and lots of other good features which I have used. Also one good feature is that you can customise your own ui with just simple drag and drop of tiles and arrange them according to your usage and importance.
Cons:
I personally feel that UI colors can be improved and its usually kept very simple. Good to add feature like giving badges when providing feedback.
Alternatives Considered:
Vast range of features
Pros:
Successfactors satisfies the need of modern talent management.Excellent features in one cloud solution.Can be easily integrated with other solutions.
Cons:
Successfactors is slightly on expensive side.It is not easy to find admins.
SAP is a very powerful ERP system but must be for smart people to be able to fully functionality
Comments: We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.
Pros:
The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.
Cons:
Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.
SAP HCM
Comments: Payroll and Legal Reporting is near perfection, although with challenges (at least PT Location has challenges on the legal report side. All the HR information is gathered in one place, which allows for reporting and analytics to be deep and accurate.
Pros:
Talent management analytics: which allows for employee skill/qualification analysis;
Cons:
The learning curve of usability is a bit steep, although when you get the hang of it you won't believe how effective this software is.
Considering everything, my pick for an HRIS
Comments: The sales cycle delivered what they promised; the implementation team was very supportive. S the post go-live support model is the best I have experienced.
Pros:
The security and features of the end to end product were very robust. The IT team was happy with it and so was HR. A win!
Cons:
There is some awkwardness in the user experience which results in extra clicks to navigate around. It’s clear the modules were stand-alone and have been patched together.
Take control of your payroll in an unbeatable order!
Pros:
You can keep detailed control of all your work payroll. Contracts, payroll, fiscal retractions as well as the progress of each employee within the company. Being able to have an exact report of all the employee's performance in the company, from training courses carried out to labor incidents. So far I have not seen a better tool to keep the work payroll in such a neat and efficient way.
Cons:
It is not as easy or simple to use as it seems. You have to do specialized courses to learn how to use it but without a doubt it's worth it! It is an excellent software.
Many features but hard to use
Pros:
- Employees familiar with SAP in other use-cases will have an easier time adapting to this version of the software. - Reporting functionality if powerful and capable to dealing with large amounts of data and pulling what data looked like on a particular time-frame.
Cons:
- Administrator interface is not intuitive and has a steep learning curve in order to use it. Requires a significant amount of time to train new administrators. - Learner portal is not well laid out and can be confusing for new employees.
Good functionality, challenging to implement
Comments: Overall, the SAP HCM software is great and is highly sophisticated when it comes to advanced reporting and metrics. The program, initially, is not the most user-friendly, however once users become proficient, it’s a highly advanced and multi-functional system which I would recommend.
Pros:
This software is highly functional from a HCM perspective and provides users with great analytics for the purpose of ongoing organizational metrics in the areas of recruitment, talent management, compensation.
Cons:
The implementation was challenging in that upgrades would be pushed through without notice and as a result, the system would not function as it had been programmed initially. Customer service was decent, but troubleshooting technical issues and identifying the system error sources was difficult.
Alternatives Considered:
SAP SuccessFactors - The HR Platform
Comments: SAP SuccessFactors was one stop solution for all the requirements related to HR.
Pros:
SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.
Cons:
As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.
SuccessFactors Review
Comments: It offers a great and easy platform to build a Human Resources system
Pros:
It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward
Cons:
Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features
SAP? Nope?
Comments: The base its there, but unless you are running SAP everywhere it does not scale well.
Pros:
SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.
Cons:
However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away
Perfect HCM Suite for a large business
Pros:
1. User friendly 2. Self Explanatory 3. Easy to log into mobile app by just scanning bar code. 4. Vast and indepth 5. Highly customizable. 6. As an administrator, it is easy to work on.
Cons:
As an administrator I find that it has taken time to integrate with SAP On premise software. As a New user tutorial should be there. If I am not used to the cloud technologies, and not very tech savvy, it becomes difficult to adopt. Some gamified tutorials would be the best.
Decent but outdated compare to others
Pros:
The software integrated with other SAP tools which provide more choices for HR professionals to have everything in one go. It is also customizable depending on your organisation process/requirements.
Cons:
As it involves several different software it can be bit unstable at times specially during upgrades period
A super program for the management of human resources, the truth is that it is very good
Comments: I learned to use the program and manage it a bit, with the help of technical personnel I knew its internal structure, but it is not my competence
Pros:
the SAP program is very powerful, for the administrative area of a company, it has many modules to manage human capital, finances, processes, planning and many more, I liked the program a lot even though it was difficult for me to learn and adapt
Cons:
It took me a long time to learn how to use the program since there were details with the servers in the company that uses it, but that is something internal, otherwise I can say that it is worth using SAP in companies even though their license is expensive
SAP SF
Comments: My overall experience with SAP SuccessFactors has been neutral.
Pros:
What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.
Cons:
What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.